test content
What is the Arc Client?
Install Arc

Can't log in

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Once i click on the STO icon i get a white box where the log in should be. I checked to make sure IE was functioning. it is fine. I say that, cause in the past i have had bugs turn things off in IE making log in to most games not possible. Any idea what is wrong?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    usually cause for the white screen is IE is set to work offline but you said you checked that.

    I would then check that if using win 7 or vista that the exe are set to run as admin and that your antivirus programs have not reflagged the program as requiring authorization to access the net.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    Ok, I am also getting this white screen on the Champions Online side too. No surprise same engine.
    Thing is is that a week or so ago I logged into CO. Problem is I can't remember which day. ( so to restore system to that day)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    Im being thrown off ecvery few min
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    ArborHawk wrote: »
    Ok, I am also getting this white screen on the Champions Online side too. No surprise same engine.
    Thing is is that a week or so ago I logged into CO. Problem is I can't remember which day. ( so to restore system to that day)

    I would also check to see that IE internet options communications tab, lan setting is not set to use a proxy or that the secruity is not set too high.

    (also heard microsoft secuirty essentials will cause problems)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    It's a timeout problem.

    Take a look at this thread: http://forums.startrekonline.com/showthread.php?t=210285
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    Well i have canceled my subscription.
Sign In or Register to comment.