(Windows 7 users) This is for panda antivirus 2011 users i found out how to fix the prob its really simple though it took me the better part of an hour to figure it out lol. All you have to do is at the start menu taskbar go to the little arrow button near the time and date click it it will show the background programs such as panda. Right click the panda symbol, once the menu pops up go to the 3rd option from the top it should say
enable gaming/multimedia mode, click it then start STO, the tryuing to update lancher will pop-up for a sec before taking you to the STO lancher menu. *start happy dancing now*
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Also, make sure you ALWAYS have 'Run As Administrator' enabled for the STO shortcut; or you always right click and select 'Run As Administrator' when launching STO under Win7.