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help i can't log onto the demo

SystemSystem Member, NoReporting Posts: 178,019 Arc User
hi, i just downloaded the demo and afer a 4 hour download it says my account has an "error" and a "click here" botton that does nothing, i also can't click anything beond the username/pass section. this is on the screen that comes up on the desktop icon, please help, i just noticed it says server offline in the corner?
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    to play the demo you have to setup your account as a demo account by clicking on this link

    http://www.startrekonline.com/user/free_demo_start/Cryptic
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    I just downloaded the thing for the game and when i went to the launcher it said my name or password was incorrect, so my question is how do i make my Demo work? im trying the game before i buy it. thanks.
    But the launcher says i dont have the correct name or password... i thought thats what the registration was? Some one help me please!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    I couldnt log into it either and when i clicked your link, it just had a message at the top of the screen that said my account isnt eligable for a demo, or something like that... help please!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2011
    If you are trying to apply the demo code to a previously excisting account, you are more than likely going to fail. If you had a previous account (maybe from a time when you used to play), you cannot 'downgrade' to a demo.

    While you can upgrade a demo aco**** to a new version, an old account cannot be used to run the demo.
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