Right now I have a degraded cable signal (because of God knows what), so it is keeping me from logging onto ST:O (in other words, I can make it to character login screen, but I get timed out and booted back to login screen because of bad connectivity to the game server). Unfortunately, a tech won't be available until Monday. Soo...my play time will probably be nil until this issue is resolved. Eh, well, guess I better get my papers done for my classes.
This is why I went with Verizon rather than our local cable company, Cox, for internet. All these years with them, and I have rarely had a problem with their service cutting out unexpectedly. I also ditched Cox as my cable provider, since it didn't make sense to pay $60-$70 a month to watch two channels. :mad:
Its not just you, and not just Time Warner. I'm having the same problems on Qwest DSL (Phoenix, AZ, USA area). Of course, its a slow-TRIBBLE 1 Megabit connection, but that never even gave me lag before, and now I can't even log in.
Scratch that, I forgot that I had turned on my Computer's cloaking device, and left my Firewall in "Stealth Mode", which basically blocked the connection. >.<
TW sucks. I lose connection at least once a week, though usually for only 30 seconds or so. About once a month, however, I'll have no service for 1-2 days.
Cox was just as bad when I had them in a different city.
I had a drop last night after a few hours on (I could not get past "Connecting to Account Server" and to boot, I could not get the ST:O website to load up either!) but I got back on later (and everywhere else I went to online was fine) so I assume it was just a hiccup.
Sorry to hear your having problems with your connection, Vrano!
1. Normally they are great. Rarely any downtime and a fast connection.
2. Every couple weeks or so they have scheduled downtime they never tell anyone about, which always happens to be when I am doing something important. Such as taking an online test or running a STF. That sort of thing.
Worst cable company I ever had was Adelphia. They almost had a good idea at one point. They upgraded their service in my area beyond our modem's ability to interface with it. And never did tell anyone about it, relying on people who were now no longer able to connect to the internet to call them and say they can no longer connect to the internet. And they didn't tell their techs about the upgrade either, resulting in them dilly-dallying about even finding out what our issue was.
Took like a week for them to realize what had happened. And they didn't have enough upgrade boxes for everyone for like 2 weeks. Like I said, it was almost a good idea. If it wasn't the worst idea ever that is.
1. Normally they are great. Rarely any downtime and a fast connection.
2. Every couple weeks or so they have scheduled downtime they never tell anyone about, which always happens to be when I am doing something important. Such as taking an online test or running a STF. That sort of thing.
Worst cable company I ever had was Adelphia. They almost had a good idea at one point. They upgraded their service in my area beyond our modem's ability to interface with it. And never did tell anyone about it, relying on people who were now no longer able to connect to the internet to call them and say they can no longer connect to the internet. And they didn't tell their techs about the upgrade either, resulting in them dilly-dallying about even finding out what our issue was.
Took like a week for them to realize what had happened. And they didn't have enough upgrade boxes for everyone for like 2 weeks. Like I said, it was almost a good idea. If it wasn't the worst idea ever that is.
That's just awful pre-planning.
Mind you, our BT homehub went kaput last week. Luckily, we had a new one after we changed our plan last year at somepoint. Now, the internet is all good, and the wireless is a little speedier. How do I know this? No lag on Youtube on my mobile.
Problem isn't on my end. Checked out the modem, lines here at the house, and I am running a downstream of -6.4 dbm, which is well within the threshold of 0 +/-10 dbm that download stream is suppose to be on. However, the problem is on the upstream that I am losing packets on, as the upstream is sitting right at 49 dbm, which is max threshold, causing packet loss, and if it even goes to 49.1 dbm, it won't communicate.
Good news: the community I live in is the furthest out on the line, and a large apartment complex down the line has users with the same problem, so the problem probably exists at the node our line comes from. In other words, nothing I am doing here is causing the problem (even the TRIBBLE). Because others are experiencing the problem closer to the node, it should put a fire under them to fix it.
Bad news: No one can tell me when in the heck they are going to get it fixed, as they need to get the line techs out to the node to resolve the issue.
Possible problems: Improper shielding on a connector causing excessive "noise" on the line. That or one of the boxes it is hooked into is configured bad. But it sounds like a noise problem. I once had a customer that had a cable stretched around a chassis and the rubber rubbed off in a spot, causing noise to bleed right into the line.
Why this occurs at night/morning: Easy answer...more people are on during these times, so more traffice = greater chance for packet loss. During the middle of the day I usually don't have much of a problem due to little traffic.
So, I guess what I am really trying to say is that until the line techs get off their butts and fix something, my access to ST:O will be sporadic at best. :mad:
Problem isn't on my end. Checked out the modem, lines here at the house, and I am running a downstream of -6.4 dbm, which is well within the threshold of 0 +/-10 dbm that download stream is suppose to be on. However, the problem is on the upstream that I am losing packets on, as the upstream is sitting right at 49 dbm, which is max threshold, causing packet loss, and if it even goes to 49.1 dbm, it won't communicate.
Good news: the community I live in is the furthest out on the line, and a large apartment complex down the line has users with the same problem, so the problem probably exists at the node our line comes from. In other words, nothing I am doing here is causing the problem (even the TRIBBLE). Because others are experiencing the problem closer to the node, it should put a fire under them to fix it.
Bad news: No one can tell me when in the heck they are going to get it fixed, as they need to get the line techs out to the node to resolve the issue.
Possible problems: Improper shielding on a connector causing excessive "noise" on the line. That or one of the boxes it is hooked into is configured bad. But it sounds like a noise problem. I once had a customer that had a cable stretched around a chassis and the rubber rubbed off in a spot, causing noise to bleed right into the line.
Why this occurs at night/morning: Easy answer...more people are on during these times, so more traffice = greater chance for packet loss. During the middle of the day I usually don't have much of a problem due to little traffic.
So, I guess what I am really trying to say is that until the line techs get off their butts and fix something, my access to ST:O will be sporadic at best. :mad:
Reminds me of the BS I had to go through with Comcast. I'm actually certified in networking and repeated and many annoying attempts at telling them that they were solely to blame for my inability to connect and or limbo in any multiplayer games or for that matter even youtube because of their fascist NAT. Time and time again they came out and told me it was my issue, or they'd tell me it was a port issue and leave without giving me the time of day. Until, that is, they sent out their b-game tech. This guy didn't care about his job and had no issue laughing and joking around with me. So I used the opportunity.
"I have several network testing programs, I can show you what is happening man. You guys are to blame"
"Oh I know" he responds, "But we're trained to tell the consumer it's on them." he adds.
I stare awkwardly, "Take your equipment, cable boxes too, and kindly leave" I retort.
Luck had it I bumped into him at Taco Bell the next day. He couldn't stop laughing.
When I lived in New Orleans I was with Cox (only option). One place where I lived, I had only cable internet, but soon discovered this also came with basic cable TV (the wiring was too old so they couldn't split the signal was my guess).
So, one day while doing something online with the TV on in the background, I start doing the running into a wall and can't control it thing, and the TV goes blue (no signal).
So I call them, tell them that I'm not getting any signal, asking if maybe someone was doing some work on the line. The person assures me no one is doing any work on the line, so that can't be the problem. It HAS to be a problem in the apartment. Of course they want me to reboot my modem (which would have no effect on the lack of signal to the television). And of course, before this they refuse to help until I attest to the fact that my modem is directly connected to my computer, like it should be (*eyeroll*). After thirty minutes of going back and forth with the "tech" (which I'm sure was some minimum wage chump with a script) they schedule someone to come out to my apartment and telling me that if it is my fault, they will charge $50. Of course the earliest this will happen will be like 5 days later. This is quite clearly not a problem with the cable (*eyeroll*).
So five days later, the tech shows up, verifies that there is in fact no cable signal, and then goes outside. Fifteen minutes later, everything comes back. His response, "yeah, they were doing some work here last week and didn't connect something."
I don't think I even got a discount that month, despite not having connectivity for almost a week because of something that was purely their fault.
Comments
Scratch that, I forgot that I had turned on my Computer's cloaking device, and left my Firewall in "Stealth Mode", which basically blocked the connection. >.<
Cox was just as bad when I had them in a different city.
Sorry to hear your having problems with your connection, Vrano!
1. Normally they are great. Rarely any downtime and a fast connection.
2. Every couple weeks or so they have scheduled downtime they never tell anyone about, which always happens to be when I am doing something important. Such as taking an online test or running a STF. That sort of thing.
Worst cable company I ever had was Adelphia. They almost had a good idea at one point. They upgraded their service in my area beyond our modem's ability to interface with it. And never did tell anyone about it, relying on people who were now no longer able to connect to the internet to call them and say they can no longer connect to the internet. And they didn't tell their techs about the upgrade either, resulting in them dilly-dallying about even finding out what our issue was.
Took like a week for them to realize what had happened. And they didn't have enough upgrade boxes for everyone for like 2 weeks. Like I said, it was almost a good idea. If it wasn't the worst idea ever that is.
Mind you, our BT homehub went kaput last week. Luckily, we had a new one after we changed our plan last year at somepoint. Now, the internet is all good, and the wireless is a little speedier. How do I know this? No lag on Youtube on my mobile.
Problem isn't on my end. Checked out the modem, lines here at the house, and I am running a downstream of -6.4 dbm, which is well within the threshold of 0 +/-10 dbm that download stream is suppose to be on. However, the problem is on the upstream that I am losing packets on, as the upstream is sitting right at 49 dbm, which is max threshold, causing packet loss, and if it even goes to 49.1 dbm, it won't communicate.
Good news: the community I live in is the furthest out on the line, and a large apartment complex down the line has users with the same problem, so the problem probably exists at the node our line comes from. In other words, nothing I am doing here is causing the problem (even the TRIBBLE). Because others are experiencing the problem closer to the node, it should put a fire under them to fix it.
Bad news: No one can tell me when in the heck they are going to get it fixed, as they need to get the line techs out to the node to resolve the issue.
Possible problems: Improper shielding on a connector causing excessive "noise" on the line. That or one of the boxes it is hooked into is configured bad. But it sounds like a noise problem. I once had a customer that had a cable stretched around a chassis and the rubber rubbed off in a spot, causing noise to bleed right into the line.
Why this occurs at night/morning: Easy answer...more people are on during these times, so more traffice = greater chance for packet loss. During the middle of the day I usually don't have much of a problem due to little traffic.
So, I guess what I am really trying to say is that until the line techs get off their butts and fix something, my access to ST:O will be sporadic at best. :mad:
Reminds me of the BS I had to go through with Comcast. I'm actually certified in networking and repeated and many annoying attempts at telling them that they were solely to blame for my inability to connect and or limbo in any multiplayer games or for that matter even youtube because of their fascist NAT. Time and time again they came out and told me it was my issue, or they'd tell me it was a port issue and leave without giving me the time of day. Until, that is, they sent out their b-game tech. This guy didn't care about his job and had no issue laughing and joking around with me. So I used the opportunity.
"I have several network testing programs, I can show you what is happening man. You guys are to blame"
"Oh I know" he responds, "But we're trained to tell the consumer it's on them." he adds.
I stare awkwardly, "Take your equipment, cable boxes too, and kindly leave" I retort.
Luck had it I bumped into him at Taco Bell the next day. He couldn't stop laughing.
So, one day while doing something online with the TV on in the background, I start doing the running into a wall and can't control it thing, and the TV goes blue (no signal).
So I call them, tell them that I'm not getting any signal, asking if maybe someone was doing some work on the line. The person assures me no one is doing any work on the line, so that can't be the problem. It HAS to be a problem in the apartment. Of course they want me to reboot my modem (which would have no effect on the lack of signal to the television). And of course, before this they refuse to help until I attest to the fact that my modem is directly connected to my computer, like it should be (*eyeroll*). After thirty minutes of going back and forth with the "tech" (which I'm sure was some minimum wage chump with a script) they schedule someone to come out to my apartment and telling me that if it is my fault, they will charge $50. Of course the earliest this will happen will be like 5 days later. This is quite clearly not a problem with the cable (*eyeroll*).
So five days later, the tech shows up, verifies that there is in fact no cable signal, and then goes outside. Fifteen minutes later, everything comes back. His response, "yeah, they were doing some work here last week and didn't connect something."
I don't think I even got a discount that month, despite not having connectivity for almost a week because of something that was purely their fault.