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Cryptic support 14 days and nothing

SystemSystem Member, NoReporting Posts: 178,019 Arc User
Seriously.

My problem:
http://www.startrekonline.com/user/referral dont load and redirects to frontpage.

Browsers:
Firefox 3.6 / 3.6+safemode / 4.0 /4.0+safemode
Internet Explorer 8, Chrome


Diffrent pc:
Firefox 3.5 / IE8/ Chrome

And all i get from support try diffrrent browser, enable cookies and such.
Post edited by Unknown User on

Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    USing IE 8 and no problem accessing the link.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    then mine account must be broken and support willl take month to notice with this generic "you are stupid" replies.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Arintal wrote:
    Seriously.

    My problem:
    http://www.startrekonline.com/user/referral dont load and redirects to frontpage.

    Browsers:
    Firefox 3.6 / 3.6+safemode / 4.0 /4.0+safemode
    Internet Explorer 8, Chrome


    Diffrent pc:
    Firefox 3.5 / IE8/ Chrome

    And all i get from support try diffrrent browser, enable cookies and such.

    Make sure you have ActiveX controls enabled. I had the same issue with IE9, and enabling the controls for startrekonline.com worked.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    i have activex enabled for ie, but prefer firefox. IE = browse internet and internet browoses you.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Arintal wrote:
    then mine account must be broken and support willl take month to notice with this generic "you are stupid" replies.

    well support will not notice on this forum as it is a peer to peer only support.
    PC & Technical Issues
    Receive peer to peer support for technical issues in regards to Star Trek Online here! File a support ticket if you need help from the Cryptic Support team.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    .............................................
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    ...........................
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited April 2011
    Works fine for me
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