i cannot seem to play the game, i bought it online, dl the game and patched it, but for some reason after the first scene the game logs me out saying "couldnt transfer character"
Go to http://files.champions-online.com/nettest.exe
Download the application and run it (Windows 7 and Vista users make sure to right click the icon and run as admin if you are having issues with the tool running.)
The Nettest tool checks that the ports required for patching and playing Star Trek Online are not blocked or filtered. Good values returned from the Nettest tool look like:
Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.
The nettest program verifies that your PC can connect with all of the servers involved in the game by checking that the needed ports are open and that you have sufficient bandwidth to play. These values look a bit low, so you may notice some lag in game, but the good news is that they are all working.
Now that we've ruled out connection problems, let's take a look at your game settings.
Has this character ever worked before?
Did you create the character from scratch or did you try to use a saved costume?
Have you tried lowering your video settings?
Have you tried performing a Force Verify? (Launcher -> Options -> Force Verify)
Have you tried launching the game in safe mode? (Launcher -> Options -> Safe Mode)
If running Windows 7, have you verfied that you are running the game as Administrator?
If running Windows 7/Vista, have you verfied that you installed the game using the default path?
Comments
Go to http://files.champions-online.com/nettest.exe
Download the application and run it (Windows 7 and Vista users make sure to right click the icon and run as admin if you are having issues with the tool running.)
The Nettest tool checks that the ports required for patching and playing Star Trek Online are not blocked or filtered. Good values returned from the Nettest tool look like:
Column 1 and 3 have values around 500 kb/sec (outgoing/incoming), column 2 has values around 20 kb/sec (transfer rate). If the values in these columns is less than what is expected you may have filtering or blocked ports either on your personal network or from your ISP.
ping: 83.6 msec
port: 80: 117 KB/sec 12 KB/sec 128 KB/sec 500
port: 80: 123 11 132
port: 443: 127 12 138
port: 443: 124 11 134
port: 7255: 124 9 133
port: 7255: 120 11 131
port: 7003: 130 10 140
port: 7003: 120 11 130
port: 7202: 113 11 123
port: 7202: 121 11 131
port: 7499: 128 11 139
port: 7499: 126 11 137
port: 80: 126 9 135
Idle NIC bandwidth Send: 6 KB/sec Recv: 4 KB/sec
what does this mean???
Now that we've ruled out connection problems, let's take a look at your game settings.
Has this character ever worked before?
Did you create the character from scratch or did you try to use a saved costume?
Have you tried lowering your video settings?
Have you tried performing a Force Verify? (Launcher -> Options -> Force Verify)
Have you tried launching the game in safe mode? (Launcher -> Options -> Safe Mode)
If running Windows 7, have you verfied that you are running the game as Administrator?
If running Windows 7/Vista, have you verfied that you installed the game using the default path?