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Is Anyone Else "Server Not Responding" ?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I played in the beta and liked a lot of what I saw but wanted to give the game time to mature and stabilize a little before playing -- I downloaded the demo yesterday and eagerly loaded it up to do what I was sure would be a token test drive before buying a copy.

However, in the thirty some-odd times I've tried to do the Khitomer mission since then, I have not once been able to make it past the conversation with the EMH without getting a SERVER NOT RESPONDING error. This lasts between twenty and three hundred seconds and then disconnects me.

I have tried running a tracert and using the nettest utility and both seem to report no issues. All other aspects of my connection seem stable. I am hoping that this is just me and not characteristic of the servers themselves. Can anyone tell me anything about this issue?

I'd really like to get in on this game, but when you can't even play the demo it is hard to justify the purchase -- even to yourself. :(

Thanks for your time everyone who responds -- especially devs.
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I have been having this issues about three or four times per day since the last patch, usually on ground maps but sometimes in space as well.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    the same problem!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Would it be possible for a Dev or one of the "helpful players" to post a response to this? I still haven't been able to get past the EMH on the Khitomer, and I've even tried it at someone else's house by now tot make sure it's not my ISP. At this rate, I just can't justify getting the game, which makes me a very sad Romulan indeed.

    Thanks in advance for your time!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    can you post the actual resuts of the tracert patchserver.crypticstudios.com and the nettest. also include a dxdiag report and if you are wire or wireless connection.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I have that happening, ive done everything i can think of to fix it, all efforts useless.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Same, maybe one or twice a day.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    have it too and now 2 times in 2min and even disconnects from server so that i must login new
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Is anyone else getting booted from the server after 30 secs of play? its happened 4 times now.

    Cryptic, i live in the uk, is it a problem in general?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    yep cant login either, eu -ger
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Me too....:D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Right now we have severe account server issues going on. People drop out at the same time, we had it on Teamspeak and suddenly five guys said "lagging ... now disconnected."
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Devs, please let us know whats going wrong
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Hey guys!

    Our Techies just pinged me on this, we had a few hickups. Let me find out more. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    WishStone wrote:
    Hey guys!

    Our Techies just pinged me on this, we had a few hickups. Let me find out more. :)

    What was your latency? :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Servers seem okay on our send. Right now it seems like one of the transatlantic connections have broken down. Does anyone from outside of Europe, North Africa or Iceland have a problem?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    none from me
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    all seems ok now, iv been on for 5 mins now. thanks devs for the imidiate resonce! :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    yes i live in the uk and it was a bit Bam jacksed,
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Actually, we are investigating a problem with a European Provider right now.
    The folks that have problems connecting at this time, where in the world are you localted?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I got disconnect 4 times in a PVP rigth now.. at the same time that mi fleet mates.
    I am on Uruguay, South America, and mi fleet mates are from Spain.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    WishStone wrote:
    Servers seem okay on our send. Right now it seems like one of the transatlantic connections have broken down. Does anyone from outside of Europe, North Africa or Iceland have a problem?

    Yes, here.. i am on South America (Uruguay) and got disconected at the same time that mi fleet mates (they are from Spain).
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Thank you, Cerritouru! *lets our techies know* Anyone else?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    WishStone wrote:
    Actually, we are investigating a problem with a European Provider right now.
    The folks that have problems connecting at this time, where in the world are you localted?

    EU-Germany-Capital
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    We seem to have weathered what happened. We have not seen any big numbers of players drop off again.

    If you find yourself dropping once more, please reply here with your location from where you play.

    *hands out anchors, just to be sure*
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    For me, UK- Scotland
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Not 100% sure its fixed, but i have managed to stay on long enough to do the dailys, but bout an hour ago was in and out like crazy.

    UK midlands.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    A couple of German players in game just mentioned that turning on the EU Proxy helped them.
    When starting the game, go into "Options" and select "EU Proxy", then log in. See if that helps! :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    WishStone wrote:
    A couple of German players in game just mentioned that turning on the EU Proxy helped them.
    When starting the game, go into "Options" and select "EU Proxy", then log in. See if that helps! :)

    Changing this to None helped me to get on server in first try in the last 6 month before with Eu-Proxy i need to try to login 3 times before it worked...

    but i try it ... left it at none and had no Problems now

    now i go to sleep and try playing at 13:00 Sat. GER Time again (GMT+1) i hope with no problems ;)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Happened to me about an hour ago but been ok since (UK)

    Has Q come out to play and mess around again? :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    US_Central after 5pm CST can't even play a min without DC and ran multiple speed test.
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