I do the patch an hit engage the loading starts and about the middle of the Cryptic loading the fatal error occurs with Fatal Error: "NxCooking.dll" was loaded from "C:/program Files/Cryptic Studios/Star Trek Online/Live" but should be from "C:/PROGRA~1/CRYPTI~/STARTR~1/Live"
Have submitted multiple Cryptic tickets, uninstalled sto, directx, video card drivers, sound card drivers, and reinstalled all of them after downloading new drivers from each manufacturer's website, including most recently available sto client.
Suggestions? This started in December with the Season 2 patches after the Season 2 release went fine.
I do the patch an hit engage the loading starts and about the middle of the Cryptic loading the fatal error occurs with Fatal Error: "NxCooking.dll" was loaded from "C:/program Files/Cryptic Studios/Star Trek Online/Live" but should be from "C:/PROGRA~1/CRYPTI~/STARTR~1/Live"
Have submitted multiple Cryptic tickets, uninstalled sto, directx, video card drivers, sound card drivers, and reinstalled all of them after downloading new drivers from each manufacturer's website, including most recently available sto client.
Suggestions? This started in December with the Season 2 patches after the Season 2 release went fine.
Do you have any Anti-Virus or FireWall software running iin the background as:
"C:/PROGRA~1/CRYPTI~/STARTR~1/Live" (actually I assume the / in your post was actually a \ on the screen as far as the path info is concerned) )is the old DOS 8.3 filename spec, and something is expecting the application to pass it the filepath in DOS 8.3 format; maning something in the background is monitoring apps run on you PC (lie some AV or Firewall software); and blocking execution if it gets passed something it doesn't expect.
You might want to just nuke your hard drive (backing up all your documents, etc; and reinstall the Windows XP OS clean; and then start installing all your other software (including STO) one by one after that. It's a drastic attempt at a solution, but something in your OS install is either corrupted; or compromised.
I've been helping him with this one too. I suspect either a virus got in there before we killed it off or something corrupted his install. We're going to attempt a couple of things later today before we wipe it, but I asked him to post it here for ideas too.
If you are using Windows 7/Vista, you need to let the game install itself in the default path of c:\users\public\games instead of Program Files. Due to new security restrictions in Windows Vista/7, the game won't be able to operate properly if installed in c:\program files.
thanks for the fast reply but I am on windows xp. i recently had a video card burn out and downgraded for 5 days while a new card was being delivered and changed video cards (today) and downloaded a patch. I have latest driver. i tried clicking on game client instead of shortcut and it took me to the login screen as if i just logged a toon out, but after entering password it didnt connect to account server. I get the fatal error listed above after clicking on engage during the Cryptic logo loading screen. i have been playing since launch and havent had any problems since today. This is the only game not working including another MMO and my Total War games. Any suggestions would be appreciated as i would like to complete the weekly episodes before the new BO is removed
If you have swapped out video cards recently, try starting the game in Safe Mode to reset your video options. Launcher > Options > Safe Mode should work for you.
I've now tried deleting the NxCooking.dll file and then verified files to have it reinstated but that hasn't worked either. the only thing i have not tried is to reinstall but if deleting the file that caused the fatal error and having the launcher reinstall it doesnt work i dont think a total reinstall will help. I am reluctant because it is a digital download and would take hours.
Always close TeamViewer completely before you try to launch STO.
Completely uninstall your graphics driver, then install the newest version. It sounds like you have some kind of registry corruption and/or missing files if nxcooking.dll is giving you an error (it's the texture "baking" layer for the Nvidia display driver - it's responsible for making textures look nice).
first many thanks for your attention but alas, no joy as of yet. Teamviewer in not installed on my cpu. I deleted the video drivers and installed the latest. I deleted the NxCooking.dll and exes.hogg and had the same fatal error. I looked at some of the other postings from the link and deleted a beta from steam.com. I have not run the game through steam since right after launch. I do run the game from a 2nd hard drive but this has not affected gameplay before. any continued help is appreciated
Still having trouble I uninstalled the game redownloaded/installed/patched and recieved the same error. I hope the next patch resolves this issue. I'll check back periodically to see if anyone has left any suggestions. Glad i have a lifetime membership so Im not losing money that I haven't already spent.
Comments
Do you have any Anti-Virus or FireWall software running iin the background as:
"C:/PROGRA~1/CRYPTI~/STARTR~1/Live" (actually I assume the / in your post was actually a \ on the screen as far as the path info is concerned) )is the old DOS 8.3 filename spec, and something is expecting the application to pass it the filepath in DOS 8.3 format; maning something in the background is monitoring apps run on you PC (lie some AV or Firewall software); and blocking execution if it gets passed something it doesn't expect.
You might want to just nuke your hard drive (backing up all your documents, etc; and reinstall the Windows XP OS clean; and then start installing all your other software (including STO) one by one after that. It's a drastic attempt at a solution, but something in your OS install is either corrupted; or compromised.
Always close TeamViewer completely before you try to launch STO.
Completely uninstall your graphics driver, then install the newest version. It sounds like you have some kind of registry corruption and/or missing files if nxcooking.dll is giving you an error (it's the texture "baking" layer for the Nvidia display driver - it's responsible for making textures look nice).
See addditional forum threads here:
http://www.google.com/search?hl=en&lr=&q=NxCooking%2Edll+site%2Eforums%2Estartrekonline%2Ecom
It sounds exactly like what you have encountered.