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My Account Died - PayPal is Being a Jerk

SystemSystem Member, NoReporting Posts: 178,019 Arc User
edited February 2011 in Ten Forward
I use PayPal for *everything,* it's miraculous and wonderful! I recently bought STO, even gifted it to a friend on Steam, and I paid my Champions account up and everything was great.

Then, a few days ago, I'm trying to pay my STO account and even though I have money in my account, the subscription is asking me for my credit card. Guys, I don't know what to do - the point in using Paypal is so I don't have to share my bank information and I don't have a credit card. Atari says 'It's a PayPal issue" and does nothing, and PayPal is so incredibly convoluted to get a hold of...

The page for Eve Online's support says it best about Paypal: "The service provides an alternative payment solution for users that ... are having problems paying for their subscription with credit cards."

Is this a bug or something? The subscription for STO initially gave me these problems but I just clicked them away and eventually narrowed my troubles down to the fact I was pressing the enter key to finish (I thought enter was pressing *another* proceed button on the screen).

I don't know what to do, but until this is resolved, I can't play the game. I thought about game time cards, but I can't find any near me and Cryptic doesn't point out where they're sold. Are there any alternative methods I could use, or is PayPal, as touchy as it is, in its Grim Reaper outfit, leering at my STO account, the only thing I have?

It never crossed my mind that this could happen, and I'm desperate to get it reactivated. I'm co-owner of a fleet and I'm locked out of the game!

Help meeeeee!
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