kyrinrayne Arc User

Perhaps fixing XNW. Everyone is stuck in the map screen. We can't go forward, can't go back to base & can't get out. Perhaps instead of investing in "new content" you could be bothered to FIX the actual issues.

The voting system is invalid. I had votes & now I have 0. All votes were from people I know. 4 votes is hardly cheating on my part but I can list who voted for me as I was advised by them. My point is though to go from 4 votes to 0 reflects how broken the voting system is. I'm asking the voting system to be scrapped as…

Merdywn Tideswell

I'm asking this thread be closed now. Nothing further is to be gained & I'd rather it not become a derailed thread or a tool for the "flamin trolls". Thanks ever so much. Mer

I appreciate your advice & agree with it but there's more to this story then you know. To date PWI staff have lost one of my toons for well over a month & given most of her gear to another player. It gets worse. I have been far more patient then most realize. I don't ticket or complain to staff unless I feel there is a…

I tried to submit a ticket via e-mail. The GM was more interested in telling me that I needed to use the correct e-mail to verify it was really me then assisting me. So I sent an e-mail from the correct e-mail listing the same issue & no response for 2 days. I only started this here due to the fact I had been trying to…

btw...I just tried to click SUPPORT on your website. I keep getting the page can't be displayed page. Funny how can charge or read forums or do anything else here BUT submit a ticket.

I call it selective latency. While I appreciate those that have taken the time to really try to explain things here. I want to point out that those that flame others or make statements that have nothing to do with the thread topic is de-railing. If you can't offer something polite & constructive then just don't comment.…

If the counter hits 0 then goes to --- then it's over & the other bid should be rejected. Technical issues don't matter. If I went to any auction & attempted to bid on an item after the hammer fell it's the same thing sorry bid closed. I am asking once again for the Demon Twinstrike skill I won. Hammer fell I was the…

Deliver the package to Lola the Explorer at (521 661) is now at 533 621. She doesn't show up on the presets. She must have been moved when PWI moved all those NPC's a while back. Would you please update your wonderful guide to reflect her new co-ordinates. thanks :)

Hope we have a resolution soon as I too have points & have tried 2x's to cash them in. I have taken screenshots as well of the promotion & the lack of rewards on my page. Please keep us updated on this regularly. Frequent updates keeps folks calm & lets them know you're still working on it & care about your clients. Thanks

As the initial post has been edited to this extent I ask the GM's to close this thread as the point of it has been made null & void. Thank you for your time. Peace Mer PS..might want to reread forum rules folks...A lot of flaming going on js.

Woot...I got my wizzy back and ALL her gear please go check your toons!!! Thank you PWI I have faith again..omg...crying and so happy...-Happy Dance- -hugs- Mer

Woot...I got my wizzy back and ALL her gear please go check your toons!!! Thank you PWI I have faith again..omg...crying and so happy...-Happy Dance- -hugs- Mer

Woot...I got my wizzy back and ALL her gear please go check your toons!!! Thank you PWI I have faith again..omg...crying and so happy...-Happy Dance- -hugs- Mer

It's easier to have faith and patience when there is communication. Just having the knowledge that there are attempts being made to correct this issue and communication helps. I know from a customer service representative as well as a customer stand point even if the answer is bad most folks are able to accept things…

First I want to thank all my friends and the pwi community who have stayed with those of us who lost our toons. Your vigilance and kind comments are appreciated. Thank you <3 For the PWI staff and developers I appreciate that you're working on things. I know a fix may take a while but as long as you're working on it and…

Mine shows 01/08/15 and male from the faction group list. Guess they've not addressed mine at all then. Been updating the ticket but will be 3 weeks this week and no word. Just want my toon and gear back.... Mer

Thank Groovey It's just hard sitting here knowing nothing week after week. I don't even want extra stuff I just want what was mine back. The things with history that I worked so hard for. I know I'm not alone and some folks like Schec and Temi been shut out completely. I have a kind of playable cleric and an account full…

Well it's been over 2 weeks no word on status of getting our accounts fixed or back staff is avoiding us here on forums and so no word. This is not customer service guys. I find it saddening mods and staff can respond to the "Fashion Event" but not one can come here after 2 weeks to let us know if there is any hope of…

One day soon this thread will be about your issue and when it is folks will remember your response and treat you the same. Enjoy your hate Mer

So been checking my e-mails and reading forums. Not one GM has posted to this or the other thread I have found in a long while. Sparky can post multiple times to the Fashion Event thread but not again here. The way things are looking it seems as if PWE doesn't care and tbh after 2 weeks of little to no word I feel we've…

http://pwi-forum.perfectworld.com/showthread.php?p=22250051&posted=1#post22250051 please read here. Thanks Mer

I have a gm who has pmed me a little about my ticket. Still no word on a fix but at least I know why the tickets are being closed. Tickets auto close after time has passed. It is completely fine, I have the ticket numbers on file. Regards, Navi Game Master I have asked for a weekly update to be sent and for them to…

I had hoped a member of staff would have responded to let us know what is going on and still nothing..... What is required to get a response from a member of staff on this topic? Thanks Mer

Would a member of staff or Sparkie please update us as to what's going on with our missing toons and gear. It's 2 weeks and no word and no fix. Surely you have some answers by now. Thanks Mer

We're going onto the 2nd week of missing toons and gear. Tickets are being closed without a resolution. I ask for a response from staff and some status update on this issue. To not address it does not make the matter disappear. It only makes your clients affected madder and those unaffected but reading this question…

Being advised by others affected by this that our tickets are being closed unanswered and we're to send in a new ticket with a new question. Seriously -.-...the old question was never answered and closing the ticket still leave the issue unresolved. So I ask will you fix this or are you just closing the tickets and leaving…

Being advised by others affected by this that our tickets are being closed unanswered and we're to send in a new ticket with a new question. Seriously -.-...the old question was never answered and closing the ticket still leave the issue unresolved. So I ask will you fix this or are you just closing the tickets and leaving…