Hello, a little question...
Options
Wbx - Raging Tide
Posts: 2 Arc User
Atm once I get lag it takes long time like 5 to 10 miinutes to get back but dont DC even the conexion is back after 2-5 seconds, not sure if is files problem.
I had to reinstall pwi because my another hard disk died, that didnt use to happens before, if get lags the motion come back quickly once conexion is good again or just dc.
It's a pain in the as to play so, any help will be nice, thank you.
I had to reinstall pwi because my another hard disk died, that didnt use to happens before, if get lags the motion come back quickly once conexion is good again or just dc.
It's a pain in the as to play so, any help will be nice, thank you.
Post edited by Wbx - Raging Tide on
0
Comments
-
-->START HERE<--
-->THEN GO HERE<--
Once you give us something to work with, we'll be able to help.b:victory[SIGPIC][/SIGPIC]0 -
there are the trace:
Microsoft Windows XP [Versión 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Administrador>tracert pwieast3.perfectworld.com
Traza a la dirección pwieast3.perfectworld.com [198.49.243.17]
sobre un máximo de 30 saltos:
1 28 ms 28 ms 27 ms 190-199-64-1.dyn.dsl.cantv.net [190.199.64.1]
2 27 ms 27 ms 27 ms 172.16.116.1
3 47 ms 47 ms 54 ms 10.82.0.225
4 50 ms 51 ms 52 ms 10.82.0.5
5 37 ms 38 ms 40 ms 10.150.0.214
6 187 ms 191 ms 191 ms nyk-b7-link.telia.net [213.248.89.153]
7 198 ms 189 ms 215 ms nyk-bb2-link.telia.net [213.155.130.250]
8 202 ms 201 ms 201 ms bost-b1-link.telia.net [80.91.248.193]
9 156 ms 153 ms 149 ms internap-ic-304640-bost-b1.c.telia.net [62.115.3
8.110]
10 159 ms 158 ms 156 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
11 194 ms 193 ms 197 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
12 * * * Tiempo de espera agotado para esta solicitud.
13 191 ms 194 ms 199 ms 198.49.243.17
Traza completa.
C:\Documents and Settings\Administrador>ping pwieast3.perfectworld.com
Haciendo ping a pwieast3.perfectworld.com [198.49.243.17] con 32 bytes de datos:
Respuesta desde 198.49.243.17: bytes=32 tiempo=192ms TTL=49
Respuesta desde 198.49.243.17: bytes=32 tiempo=195ms TTL=49
Respuesta desde 198.49.243.17: bytes=32 tiempo=196ms TTL=49
Respuesta desde 198.49.243.17: bytes=32 tiempo=195ms TTL=49
Estadísticas de ping para 198.49.243.17:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 192ms, Máximo = 196ms, Media = 194ms
C:\Documents and Settings\Administrador>
Look like the 12 isn't responding, is that able to fix?
So this is what happen when i play the game, sometime (about every 20-30 min) the game stops responding while my other apps (like vent, skype, google chrome) work perfectly and this keep so for 5-10mins or never responds back till I log off but doesn't get disconnected the game just keep stuck there, then when I open another client sometime can play well again, but sometime let me log in and doesnt show the character list or show the char but when I try to get in the message count to 30 sec and kick me out.
And what's that when I log in and show the message "Server Error, Please log off and try again" , this last one isn't recently, has happened to me since months ago.
Thanks in advance~ b:thanks0 -
Hop 6 and Hop 11 are the problematic hops from my point of view. Hop 12 just isn't bothering to respond to ICMP packets. Probably for anti-DDoS reasons.
Anyways, uh, I'll let Sylen handle the rest as it doesn't seem like a networking issue to me. At least not from these results.Kernal32.dll error? Get Arc XP for PWI because PWE Derpped -->http://www.nrgs.org/dev/arcxp/ArcXP.zip<-- (Don't select the arrows!)
Forums. Where opinion is truth, truth are facts, facts are wrong, and wrong is an opinion.
My site: >http://nrgs.org< | Free and open source tools and utilities developed by me0 -
Wbx - Raging Tide wrote: »there are the trace:
Microsoft Windows XP [Versión 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Administrador>tracert pwieast3.perfectworld.com
Traza a la dirección pwieast3.perfectworld.com [198.49.243.17]
sobre un máximo de 30 saltos:
1 28 ms 28 ms 27 ms 190-199-64-1.dyn.dsl.cantv.net [190.199.64.1]
2 27 ms 27 ms 27 ms 172.16.116.1
3 47 ms 47 ms 54 ms 10.82.0.225
4 50 ms 51 ms 52 ms 10.82.0.5
5 37 ms 38 ms 40 ms 10.150.0.214
6 187 ms 191 ms 191 ms nyk-b7-link.telia.net [213.248.89.153]
7 198 ms 189 ms 215 ms nyk-bb2-link.telia.net [213.155.130.250]
8 202 ms 201 ms 201 ms bost-b1-link.telia.net [80.91.248.193]
9 156 ms 153 ms 149 ms internap-ic-304640-bost-b1.c.telia.net [62.115.3
8.110]
10 159 ms 158 ms 156 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
11 194 ms 193 ms 197 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
12 * * * Tiempo de espera agotado para esta solicitud.
13 191 ms 194 ms 199 ms 198.49.243.17
Traza completa.
C:\Documents and Settings\Administrador>ping pwieast3.perfectworld.com
Haciendo ping a pwieast3.perfectworld.com [198.49.243.17] con 32 bytes de datos:
Respuesta desde 198.49.243.17: bytes=32 tiempo=192ms TTL=49
Respuesta desde 198.49.243.17: bytes=32 tiempo=195ms TTL=49
Respuesta desde 198.49.243.17: bytes=32 tiempo=196ms TTL=49
Respuesta desde 198.49.243.17: bytes=32 tiempo=195ms TTL=49
Estadísticas de ping para 198.49.243.17:
Paquetes: enviados = 4, recibidos = 4, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
Mínimo = 192ms, Máximo = 196ms, Media = 194ms
C:\Documents and Settings\Administrador>
Look like the 12 isn't responding, is that able to fix?
So this is what happen when i play the game, sometime (about every 20-30 min) the game stops responding while my other apps (like vent, skype, google chrome) work perfectly and this keep so for 5-10mins or never responds back till I log off but doesn't get disconnected the game just keep stuck there, then when I open another client sometime can play well again, but sometime let me log in and doesnt show the character list or show the char but when I try to get in the message count to 30 sec and kick me out.
And what's that when I log in and show the message "Server Error, Please log off and try again" , this last one isn't recently, has happened to me since months ago.
Thanks in advance~ b:thanks
wbx here,
also can add when I use another client to kick the account in last client, it shows instantly "you have been booted" while it has been stuck for minutes. So I think its more like game issue than my net issue.
And I have excluded the game folder from my AV protection and have verified the launcher 3 times already.
Don't know what else I can do to solve this >.<0 -
Update:
Sent a ticket, they told me using "ipconfig/flushnds" in cmd, but still getting stuck in game. after some min logged, cant use skill, cant see whats happening or typeing, but apparently they can see me moving and typing...0 -
nightexcel wrote: »Sent a ticket, they told me using "ipconfig/flushnds" in cmd, but still getting stuck in game.
That's because all you did was flush your DNS cache, which was completely unnecessary as pwieast3.perfectworld.com was translating to the correct IP. PWE support strongly lacks technical networking skills or knowledge.
If you want more help, you need to provide Sylen with a Speccy report. Sylen explains how to get it in the thread linked above.Kernal32.dll error? Get Arc XP for PWI because PWE Derpped -->http://www.nrgs.org/dev/arcxp/ArcXP.zip<-- (Don't select the arrows!)
Forums. Where opinion is truth, truth are facts, facts are wrong, and wrong is an opinion.
My site: >http://nrgs.org< | Free and open source tools and utilities developed by me0 -
I guess I wasn't doing the trace with IP, was just with the site, so here's with the 4 IP from RT server:
Microsoft Windows XP [Versión 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Administrador>tracert pwieast3.perfectworld.com 74.20
1.183.67
Traza a 74.201.183.67 sobre caminos de 30 saltos como máximo.
1 22 ms 23 ms 35 ms 190-199-64-1.dyn.dsl.cantv.net [190.199.64.1]
2 24 ms 22 ms 21 ms 172.16.96.3
3 139 ms 140 ms 138 ms 10.150.0.189
4 136 ms 135 ms 135 ms 10.82.0.197
5 136 ms 136 ms 135 ms 10.150.0.210
6 203 ms 205 ms 201 ms so-5-0-0.mia13.ip4.gtt.net [199.168.63.129]
7 203 ms 203 ms 203 ms xe-1-1-3.nyc39.ip4.gtt.net [141.136.108.149]
8 208 ms 205 ms 206 ms internap-gw.ip4.gtt.net [77.67.70.42]
9 * 197 ms * border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]
10 * * * Tiempo de espera agotado para esta solicitud.
11 * * * Tiempo de espera agotado para esta solicitud.
12 * border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9] informes: Host d
e destino inaccesible.
Traza completa.
C:\Documents and Settings\Administrador>tracert pwieast3.perfectworld.com 74.201
.183.68
Traza a 74.201.183.68 sobre caminos de 30 saltos como máximo.
1 21 ms 22 ms 21 ms 190-199-64-1.dyn.dsl.cantv.net [190.199.64.1]
2 47 ms 22 ms 22 ms 172.16.116.65
3 141 ms 142 ms 142 ms 10.150.0.189
4 140 ms 137 ms 140 ms 10.82.0.5
5 140 ms 139 ms 138 ms 10.150.0.210
6 208 ms 204 ms 203 ms so-5-0-0.mia13.ip4.gtt.net [199.168.63.129]
7 205 ms 207 ms 205 ms xe-1-1-3.nyc39.ip4.gtt.net [141.136.108.149]
8 210 ms 208 ms 209 ms internap-gw.ip4.gtt.net [77.67.70.42]
9 201 ms * * border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]
10 * * * Tiempo de espera agotado para esta solicitud.
11 * * * Tiempo de espera agotado para esta solicitud.
12 * * * Tiempo de espera agotado para esta solicitud.
13 * * * Tiempo de espera agotado para esta solicitud.
14 * * * Tiempo de espera agotado para esta solicitud.
15 * * * Tiempo de espera agotado para esta solicitud.
16 * * * Tiempo de espera agotado para esta solicitud.
17 * * * Tiempo de espera agotado para esta solicitud.
18 * border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9] informes: Host d
e destino inaccesible.
Traza completa.
C:\Documents and Settings\Administrador>tracert pwieast3.perfectworld.com 74.201
.183.69
Traza a 74.201.183.69 sobre caminos de 30 saltos como máximo.
1 22 ms 24 ms 22 ms 190-199-64-1.dyn.dsl.cantv.net [190.199.64.1]
2 21 ms 21 ms 21 ms 172.16.116.1
3 139 ms 140 ms 140 ms 10.150.0.189
4 138 ms 139 ms 139 ms 10.82.0.5
5 138 ms 135 ms 135 ms 10.150.0.210
6 202 ms 202 ms 221 ms so-5-0-0.mia13.ip4.gtt.net [199.168.63.129]
7 206 ms 207 ms 204 ms xe-1-1-3.nyc39.ip4.gtt.net [141.136.108.149]
8 209 ms 210 ms 208 ms internap-gw.ip4.gtt.net [77.67.70.42]
9 351 ms * * border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
]
10 * * * Tiempo de espera agotado para esta solicitud.
11 * * * Tiempo de espera agotado para esta solicitud.
12 * * * Tiempo de espera agotado para esta solicitud.
13 * * * Tiempo de espera agotado para esta solicitud.
14 * * * Tiempo de espera agotado para esta solicitud.
15 * * * Tiempo de espera agotado para esta solicitud.
16 * * * Tiempo de espera agotado para esta solicitud.
17 * * * Tiempo de espera agotado para esta solicitud.
18 * * * Tiempo de espera agotado para esta solicitud.
19 * * * Tiempo de espera agotado para esta solicitud.
20 * * * Tiempo de espera agotado para esta solicitud.
21 * * * Tiempo de espera agotado para esta solicitud.
22 * border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73] informes: Host
de destino inaccesible.
Traza completa.
C:\Documents and Settings\Administrador>tracert pwieast3.perfectworld.com 74.201
.183.66
Traza a 74.201.183.66 sobre caminos de 30 saltos como máximo.
1 25 ms 21 ms 21 ms 190-199-64-1.dyn.dsl.cantv.net [190.199.64.1]
2 23 ms 22 ms 21 ms 172.16.116.33
3 146 ms 143 ms 143 ms 10.82.0.225
4 137 ms 139 ms 139 ms 10.82.0.5
5 133 ms 131 ms 133 ms 10.150.0.210
6 205 ms 202 ms 201 ms so-5-0-0.mia13.ip4.gtt.net [199.168.63.129]
7 207 ms 205 ms 206 ms xe-1-1-3.nyc39.ip4.gtt.net [141.136.108.149]
8 209 ms 207 ms 224 ms internap-gw.ip4.gtt.net [77.67.70.42]
9 199 ms * * border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]
10 * * * Tiempo de espera agotado para esta solicitud.
11 * * * Tiempo de espera agotado para esta solicitud.
12 * border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9] informes: Host d
e destino inaccesible.
Traza completa.
0 -
You're getting a delay at the first hop, a large amount of latency at the third hop, and it just gets worse from there.
What's really odd is that you start with the first hop being a direct ISP CO, and not a modem/router.
It gets even stranger is that hops 2 through 5 are all internal IP addresses. Those aren't on the public domain, but inside a corporation's internal network.
Then, somehow, you have jumped from a public domain IP in Venezuela, to a public domain IP in Massachusetts, and after that it follows the usual route through New York and Internap, to the server.
The missed hops between Internap and the server are to be expected, as those hops typically do not return ping requests.
By this data shown, it would appear that you are using a laptop with a 3/4G card/connection and are then connecting directly to an enterprise VPN. It's the only cause I have ever seen for a trace path like that one, and fully explains the high pings at your first hop (which should be below 5 on a wired connection, and below 10-15 on Wifi), and the huge increase at hop 3. (Hop 2 would be the VPN gateway.)
I work with Enterprise networks, and that's the only probable explanation. It's also one of the worst possible ways to try to connect to a game server.)[SIGPIC][/SIGPIC]0 -
nightexcel wrote: »I guess I wasn't doing the trace with IP, was just with the site, so here's with the 4 IP from RT server
You were doing it correctly the other way. You do not put a DNS host entry and an IP address. Just one or the other. Putting both will cause it to only use the last one written. In your case, the IPs. In Windows Vista and above what you wrote simply won't work.
I was thinking it might be a non-local wireless connection, which I why I didn't bother to state what a high ping the first hop had on the original trace I saw.
Hop 3 on the original trace did not have that large increase in latency, so it may be something else...or not. It sure looks like an internal company's VPN. Possibly setup to hide the actual route of the data through the nodes.
Anyways, I need to mention that those IPs tried are wrong. The range for "pwieast3.perfectworld.com" is "198.49.243.8/27" to "198.49.243.17/27". It looks like OPKossy's post with the IPs is slightly outdated at the moment. I may have to put up my own.Kernal32.dll error? Get Arc XP for PWI because PWE Derpped -->http://www.nrgs.org/dev/arcxp/ArcXP.zip<-- (Don't select the arrows!)
Forums. Where opinion is truth, truth are facts, facts are wrong, and wrong is an opinion.
My site: >http://nrgs.org< | Free and open source tools and utilities developed by me0 -
SylenThunder - Sanctuary wrote: »You're getting a delay at the first hop, a large amount of latency at the third hop, and it just gets worse from there.
What's really odd is that you start with the first hop being a direct ISP CO, and not a modem/router.
It gets even stranger is that hops 2 through 5 are all internal IP addresses. Those aren't on the public domain, but inside a corporation's internal network.
Then, somehow, you have jumped from a public domain IP in Venezuela, to a public domain IP in Massachusetts, and after that it follows the usual route through New York and Internap, to the server.
The missed hops between Internap and the server are to be expected, as those hops typically do not return ping requests.
By this data shown, it would appear that you are using a laptop with a 3/4G card/connection and are then connecting directly to an enterprise VPN. It's the only cause I have ever seen for a trace path like that one, and fully explains the high pings at your first hop (which should be below 5 on a wired connection, and below 10-15 on Wifi), and the huge increase at hop 3. (Hop 2 would be the VPN gateway.)
I work with Enterprise networks, and that's the only probable explanation. It's also one of the worst possible ways to try to connect to a game server.)
I'm using a desktop and a wired internet service.
Like I said before I had a Hard Disk of 512GB and Win 7 and was playing great, then had a incident where between the hard disk and the cable of energy it got set on fire, so I replaced it with a Hard Disk 80BG I had and had to install Win XP Titan version because of the small space it has.
Has it something with Windows configurations or game files?
Or might be a hard ware in there isn't working fine?
b:thanks
PS: Also as I said before too, all my others apps are working fine, but pwi.0 -
Then you'll need to provide the details I ask for at the bottom of the first post of my sticky thread. Your trace doesn't reflect at all with what you are stating about your network, but at the same time, you've hardly given me anything to work with.nightexcel wrote: »I'm using a desktop and a wired internet service.
Like I said before I had a Hard Disk of 512GB and Win 7 and was playing great, then had a incident where between the hard disk and the cable of energy it got set on fire, so I replaced it with a Hard Disk 80BG I had and had to install Win XP Titan version because of the small space it has.
Has it something with Windows configurations or game files?
Or might be a hard ware in there isn't working fine?
b:thanks
PS: Also as I said before too, all my others apps are working fine, but pwi.
If those numbers are hard-wired, then there's an issue with the wire at a minimum. That data also indicates the wire goes straight from your PC to the CO, which is technically not possible.
Also, always trace by the url, not the direct IP address. The URL is the path your client will take, while the path to the IP address may vary.[SIGPIC][/SIGPIC]0
Categories
- All Categories
- 181.8K PWI
- 689 Official Announcements
- 2 Rules of Conduct
- 264 Cabbage Patch Notes
- 61K General Discussion
- 1.5K Quality Corner
- 11K Suggestion Box
- 77.4K Archosaur City
- 3.5K Cash Shop Huddle
- 14.3K Server Symposium
- 18.1K Dungeons & Tactics
- 2K The Crafting Nook
- 4.9K Guild Banter
- 6.6K The Trading Post
- 28K Class Discussion
- 1.9K Arigora Colosseum
- 78 TW & Cross Server Battles
- 337 Nation Wars
- 8.2K Off-Topic Discussion
- 3.7K The Fanatics Forum
- 208 Screenshots and Videos
- 22.8K Support Desk