Fix The Payment System

Ok, so heres my rant. a couple times now i have tried to purchase zen and have been denied due to some kind of confermation issues between credit card and arc. it wouldn't be to bad if i did not get charged for zen on my credit card and then not recieve it in game. i don't know how anyone else would look at it, but to me it is in essence my getting ripped off by arc/pwi for real life $$$. as this game is largly based on people who purchase zen and is more then likely the main source of income from this game i would assume you would take these matters very seriously. however when told you must contact you credidt card provider to get them to reimburse you, you are pretty much telling the credit people you want money back for a purchase you made and have no proof that you have not recieved the good as i got no help from the support center aside from telling me to tell the credit card company i didn't get my goods. so with that being said i would hope that you (pwi/arc) staff start taking these matters more serious as your player base will dwindle fast if we continue to get ripped off.