Free-aurora

ieorlich
ieorlich Posts: 8 Arc User
edited June 2015 in Support Desk
hi! i did my GOld purchase for this Free-Aurora mount and gifts. But i didn't get any of those in-game like the article says. Not email, nothing.

Please, help me with that. I just want to know if i need to wait or something?...Or it's suposed to be imediatly? O.o??

thank you xD.
Post edited by ieorlich on

Comments

  • eirghan
    eirghan Posts: 1,912 Arc User
    edited March 2015
    i think this promotion is broken. I had to submit a ticket in order to get mine. I would recommend you do the same. They are quick once you let them know.

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    eirghan sage seeker ♥ current gear ♥ youtube ♥ title quest guide
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  • ieorlich
    ieorlich Posts: 8 Arc User
    edited March 2015
    eirghan wrote: »
    i think this promotion is broken. I had to submit a ticket in order to get mine. I would recommend you do the same. They are quick once you let them know.

    but how i can do that?...o can't find a working link to make a ticket...

    please tell me how you did that?
  • TuMoi - Archosaur
    TuMoi - Archosaur Posts: 1 Arc User
    edited June 2015
    I sent in a ticket and am getting the run around.b:angry

    Come on this is ****, you are the makers of the game. You can fix this. This is your mistake, you sent it to the wrong character not the character I spent gold with! Just send me another package.
    ieorlich wrote: »
    but how i can do that?...o can't find a working link to make a ticket...

    please tell me how you did that?

    go to the upper left corner of this page and select Support
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited June 2015
    I wish you the best of luck dealing with them.

    However, this topic hasn't been touched for over 2 months and is going to be closed as a result.
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