Crash after selecting server

justdax
justdax Posts: 94 Arc User
edited March 2015 in Support Desk
Need help , please. Game and Arc are up-to-date. Client crashes with bug report as soon as I select the server -- don't even get to the character screen. Happens on any account logged. Happens on two different machines.

I've read the "read this first" post and think I've tried the suggestions there -- as best as I can since I'm really not very techy -- my apologies. PWE game folder excluded from AVG (so any PWE games in there would be excluded); cleared %temp% folder; verified client multiple times; restarted computer multiple times; think Arc and PWI are excluded from firewall. Note - Forsaken world started up just fine, so appears to be PWI issue. Reinstalled PWI on one laptop without that fixing the problem, so haven't done that on this machine yet. Play on a laptop over wifi -- been doing so for 6 years without problem so don't believe that's the issue.

Appreciate any thoughts you may have.


dxdiag:

System Information
Time of this report: 3/18/2015, 06:04:01
Machine name: SHERMAN11-LP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150202-1526)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell System XPS L702X
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 8192MB RAM
Available OS Memory: 8086MB RAM
Page File: 3592MB used, 12577MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
DxDiag Version: 6.01.7601.17514 32bit Unicode

DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_05711028&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.010Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2455 (English)
Driver Version: 8.15.10.2455
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/19/2011 17:39:54, 8310272 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4256-11CF-C57F-7C25B4C2C435}
Vendor ID: 0x8086
Device ID: 0x0116
SubSys ID: 0x05711028
Revision ID: 0x0009
Driver Strong Name: oem81.inf:IntelGfx.NTamd64.6.0:iSNBM0:8.15.10.2455:pci\ven_8086&dev_0116&subsys_05711028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0665&SUBSYS_10280571&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6449 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/30/2011 20:28:46, 3069032 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6449 (English)
Driver Attributes: Final Retail
Date and Size: 8/30/2011 20:28:46, 3069032 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
FF Driver: n/a

Poll w/ Interrupt: No

USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

Gameport Devices

PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *dll0571
| Upper Filters: SynTP
| Service: i8042prt
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 297.4 GB
Total Space: 456.8 GB
File System: NTFS
Model: ST9500423AS

Drive: D:
Free Space: 476.8 GB
Total Space: 476.9 GB
File System: NTFS
Model: ST9500423AS

Drive: E:
Model: MAT****A BD-RE UJ240AF
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

System Devices
Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_05711028&REV_05\3&11583659&0&E8
Driver: n/a

Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_05711028&REV_05\3&11583659&0&FA
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_05711028&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) HD Graphics Family
Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_05711028&REV_09\3&11583659&0&10
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_05711028&REV_05\3&11583659&0&D8
Driver: n/a

Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_05711028&REV_09\3&11583659&0&00
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_05711028&REV_B5\3&11583659&0&E5
Driver: n/a

Name: 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_20108086&REV_09\3&11583659&0&08
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_05711028&REV_B5\3&11583659&0&E4
Driver: n/a

Name: Intel(R) Centrino(R) Wireless-N 1030
Device ID: PCI\VEN_8086&DEV_008A&SUBSYS_53258086&REV_34\4&14670F07&0&00E1
Driver: n/a

Name: Intel(R) HM67 Express Chipset Family LPC Interface Controller - 1C4B
Device ID: PCI\VEN_8086&DEV_1C4B&SUBSYS_05711028&REV_05\3&11583659&0&F8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_05711028&REV_B5\3&11583659&0&E3
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_05701028&REV_06\4&226C7AB5&0&00E5
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_05711028&REV_04\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_05711028&REV_B5\3&11583659&0&E1
Driver: n/a

Name: NVIDIA GeForce GT 555M
Device ID: PCI\VEN_10DE&DEV_124D&SUBSYS_05711028&REV_A1\4&4DCA75F&0&0008
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_05711028&REV_05\3&11583659&0&D0
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_05711028&REV_B5\3&11583659&0&E0
Driver: n/a

Name: Renesas Electronics USB 3.0 Host Controller
Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_04B81028&REV_04\4&6CD262B&0&00E3
Driver: n/a

DirectShow Filters

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
Annodex Mux Filter,0x00200000,1,0,dsfAnxMux.dll,0.80.15035.0000
CMML Decode Filter,0x00800002,1,1,dsfCMMLDecoder.dll,0.80.15035.0000
CMML Raw Source Filter,0x00600000,0,0,dsfCMMLRawSource.dll,0.80.15035.0000
FLAC Decode Filter,0x00600000,1,1,dsfFLACDecoder.dll,0.80.15035.0000
FLAC Encode Filter,0x00200000,1,1,dsfFLACEncoder.dll,0.80.15035.0000
Native FLAC Source Filter,0x00600000,0,0,dsfNativeFLACSource.dll,0.80.15035.0000
Ogg Demux Packet Source Filter,0x00600000,0,0,dsfOggDemux2.dll,0.80.15035.0000
Ogg Mux Filter,0x00200000,1,0,dsfOggMux.dll,0.80.15035.0000
OGM Decode Filter,0x00600000,1,1,dsfOGMDecoder.dll,0.80.15035.0000
Speex Decode Filter,0x00600000,1,1,dsfSpeexDecoder.dll,0.80.15035.0000
Speex Encode Filter,0x00200000,1,1,dsfSpeexEncoder.dll,0.80.15035.0000
Subtitle VMR9 Filter,0x00800002,1,1,dsfSubtitleVMR9.dll,0.80.15035.0000
Theora Decode Filter,0x00600000,1,1,dsfTheoraDecoder.dll,0.80.15035.0000
Theora Encode Filter,0x00200000,1,1,dsfTheoraEncoder.dll,0.80.15035.0000
Vorbis Encode Filter,0x00200000,1,1,dsfVorbisEncoder.dll,0.80.15035.0000
WD Secure Source Filter,0x00200000,0,1,WDSecureSourceFilter.dll,2.01.0039.0000
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.3405
CyberLink Audio Effect (PDVD9),0x00200000,1,1,ClAudFx.ax,6.00.0000.8417
Vorbis Decode Filter,0x00600000,1,1,dsfVorbisDecoder.dll,0.80.15035.0000
ROXIO VCFDvrSupport 3.0,0x00200000,1,1,DvrSupportFilt.ax,12.02.0001.0071
ROXIO Image/Colour Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Roxio MPEG2 Encoder,0x00000000,0,0,,
VCG Null Renderer 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071
ROXIO WAV Dest 3.0,0x00200000,0,0,,
ROXIO MPEG Writer,0x00000000,0,0,,
ROXIO Scene Detector 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
Roxio Plasma CrossGraph Renderer,0x00200000,1,0,PlasmaCGFilter.ax,12.02.0001.0071
ROXIO Video Resampler 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18741
CyberLink Digest Filter (PDVD9),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314
CyberLink TimeStretch Filter (PDVD9),0x00200000,1,1,clauts.ax,2.00.0000.3404
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
ROXIO Audio Source 3.0,0x00200000,0,1,roxaudio.ax,10.00.0000.0000
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18741
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18741
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
roxio DCFilters Subpicture Mixer,0x00000000,0,0,,
DS Video Buffer Filter,0x00200000,1,1,DSBuffer_Video.ax,2.01.0039.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
VCGImageSource,0x00200000,0,1,VideoCompositing.ax,12.02.0001.0071
Roxio MPEG1 Audio Encoder,0x00000000,0,0,,
CyberLink Tzan Filter (PDVD9),0x00200000,1,1,CLTzan.ax,3.05.0000.3606
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
Creative Video Processing Filter,0x00200000,1,1,VidProcU.ax,1.00.0009.0000
ROXIO VideoCombine 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
Roxio Smart AVC Video Decode,0x00800000,1,2,,
ROXIO DVDCrossGraphEx Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18741
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
Roxio RealD to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
ROXIO VideoTransition 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
CyberLink HD/BD Mixer (PDVD9),0x00200000,1,2,CLHBMixer.ax,2.00.0000.2422
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
roxio DCFilters Audio Sync Filter 2,0x00000000,0,0,,
CyberLink Video/SP Decoder (PDVD9),0x00602000,2,3,CLVsd.ax,8.04.0000.2308
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
ROXIO CPU Regulator,0x00200000,1,1,CPURegulator.ax,10.00.0000.0000
CyberLink AudioCD Filter (PDVD9),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
Roxio Vob Loader,0x00200000,0,1,VOBLoader.ax,12.02.0001.0071
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
ROXIO LPCMSyncFilter,0x00000000,0,0,,
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
ROXIO VCFStationLogo 1.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
ROXIO VideoInfo Transcoder 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2317
roxio DCFilters MPEG Transcoder,0x00000000,0,0,,
ROXIO DV Scene Detector Tee 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
CyberLink Audio Decoder (PDVD9),0x00201000,1,1,Claud.ax,8.04.0000.3630
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
Cyberlink SubTitle Importor (PDVD9),0x00200000,2,1,CLSubTitle.ax,2.00.0000.0416
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18741
ROXIO Field Splitter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
ROXIO ThumbnailGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
roxio DCFilters DVD Reader,0x00000000,0,0,,
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18741
Roxio Audio Stream Writer Filter,0x00000000,0,0,,
CyberLink Line21 Decoder (PDVD9),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000
Roxio Repacketizer Filter,0x00000000,0,0,,
PSI Parser,0x00200000,0,0,RoxVideo.ax,12.02.0001.0071
Roxio Audio Stream Reader Filter,0x00000000,0,0,,
ROXIO Field Combiner 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
ROXIO QuickGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
ROXIO Video Effect 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
Roxio Anaglyph to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
ROXIO VCFLatency 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
Roxio Video Rotater,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.4013
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18741
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18741
roxio DCFilters Mpeg I/II Decoder,0x00000000,0,0,,
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Roxio Mp3 Encoder (SC),0x00000000,0,0,,
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18741
ROXIO CrossGraphEx Renderer 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
VCG Video Mixer 3.0,0x00200000,0,1,VideoCompositing.ax,12.02.0001.0071
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18741
Creative MJPEG Decoder 2,0x00200000,1,1,CtMJPGDec2.ax,1.00.0009.0000
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18741
Cyberlink SubTitle Importor 2.0 (PDVD9),0x00200000,1,0,CLSubTitle.ax,2.00.0000.0416
CyberLink FLV Splitter (PDVD9),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.1030
ROXIO AudioConvert 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000
Roxio Plasma CrossGraph Source,0x00200000,0,1,PlasmaCGFilter.ax,12.02.0001.0071
ROXIO InputSelector 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
ROXIO LVM File Source (Async.),0x00200000,0,1,LVMAsync.ax,12.02.0001.0071
Roxio Smart AVC Encode,0x00200000,2,1,,
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
ROXIO Audio VCFLooper 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
CyberLink Audio Spectrum Analyzer (PDVD9),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Roxio Audio Source Filter,0x00000000,0,0,,
Sonic MPEG-2 Video Decoder,0x00200000,2,2,c12oem_dec_mp2v_ds.ax,8.05.0000.19970
Roxio MPEG1 Encoder,0x00000000,0,0,,
ROXIO Pan Zoom 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
Roxio Anaglyph to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
ROXIO Pin Tee,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
Intel® Mux Renderer,0x00200000,2,0,IntelMux.dll,2.01.0039.0000
ROXIO Audio VCFChunker 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000
Roxio MPEG2 Video Decoder,0x00000000,0,0,,
CyberLink DVD Navigator (PDVD9),0x00200000,0,3,CLNavX.ax,8.01.0000.2931
ROXIO Video VCFLooper 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
CyberLink MPEG-4 Splitter (PDVD9),0x00200000,1,2,clm4splt.ax,1.01.0000.2906
CyberLink RealMedia Splitter (PDVD9),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1103
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18741
ROXIO InputSelectorNew 3.0,0x00200000,1,0,,
ROXIO Sewer 3.0,0x00200000,1,0,MVWcDSutil.dll,12.02.0001.0071
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18741
ROXIO Video Integrate,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
Roxio Smart Decoder,0x00000000,0,0,,
Media Analyser,0x00200000,1,2,mediaanalyser.ax,12.02.0001.0071
ROXIO VCFAudioMixer 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000
Roxio Smart Encoder,0x00000000,0,0,,
Sonic Cinemaster® Audio Decoder 4.3 (No Dolby),0x005ffffe,1,1,CinemasterAudioND.DLL,4.03.0000.0240
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18741
CyberLink HAM Decoder,0x00600000,0,1,clcvd.ax,1.00.7190.3125
ROXIO CrossGraphEx Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
ROXIO ListImage Source 3.0,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
ROXIO SceneRecorder 1.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
ROXIO VCFWaveform 1.0,0x00200000,1,0,roxaudio.ax,10.00.0000.0000
LVMWriter,0x00200000,1,0,LVMWriter.ax,12.02.0001.0071
Roxio MPEG Analyzer,0x00000000,0,0,,
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink RealAudio Decoder (PDVD9),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
ROXIO ColorSpace Converter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
Roxio File Writer Wrapper,0x00200000,1,0,RoxFileWriterWrapper.ax,1.00.0000.0001
ROXIO VCFAlphaSplitter 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
roxio DCFilters Smart Resizer,0x00000000,0,0,,
ROXIO AudioGrabber 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
CyberLink Video Decoder (PDVD9),0x00700100,1,2,clcvd.ax,1.00.7190.3125
VMR9 Wrapper 3.0,0x00200000,1,0,VideoCompositing.ax,12.02.0001.0071
Sonic Audio Resampler,0x00200000,1,1,c12oem_trans_audio_samplerate_ds.ax,8.05.0000.19970
ROXIO BDAV Smart Render 1.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
Roxio StereoSource Cropper,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
Half Size to Stereo,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
roxio DCFilters DVD Splitter,0x00000000,0,0,,
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
ROXIO DVDCrossGraphEx Renderer 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
Sonic Cinemaster® VideoDecoder 4.3 (EMC12),0x005ffffe,2,2,CinemasterVideo.DLL,4.03.0001.0279
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
roxio DCFilters DVD Muxer,0x00000000,0,0,,
CyberLink RealVideo Decoder (PDVD9),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
QIC1802 Demux,0x00200000,1,1,qicdemux.ax,1.00.0000.1621
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18741
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18741
Sonic HD Demuxer,0x005ffffe,1,2,SonicHDDemuxer.dll,4.03.0000.0134
WD Audio Filter,0x00200000,0,1,WDAudioFilter.dll,2.01.0039.0000
ROXIO SpyPos 3.0,0x00200000,1,1,MGINullIP.ax,12.02.0001.0071
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18741
ROXIO InputSelectorNew 3.0,0x00200000,1,0,RoxVideo.ax,12.02.0001.0071
roxio DCFilters Dragon Lair,0x00000000,0,0,,
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18741
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18741
Sonic MPEG Multiplexer,0x00200000,1,1,c12oem_mux_mp2_ds.ax,8.05.0000.19970
Creative Correct TimeStamp Filter,0x00200000,1,1,CTFrFix.ax,1.00.0005.0000
ROXIO VCFVideoCutList 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
ROXIO SubPicture Encoder,0x00000000,0,0,,
Roxio MPEG2 Muxer,0x00000000,0,0,,
ROXIO Deinterlace 3.0,0x00200000,1,1,RoxVideo.ax,12.02.0001.0071
Roxio MPEG Stream Analyzer,0x00000000,0,0,,
Roxio Transport Stream Source,0x00000000,0,0,,
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Creative H264 No Quality Control Filter,0x00200000,1,0,CTH264NoQC.ax,1.00.0001.0000
ROXIO VCFpeakmeter 3.0,0x00200000,1,1,roxaudio.ax,10.00.0000.0000
Roxio MPEG1 Muxer,0x00000000,0,0,,
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18741
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18741
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18741
WDSource Filter,0x00200000,0,1,WDSourceFilter.dll,2.01.0039.0000
Roxio VOB Formatter,0x00200000,1,1,VOBFormatter.ax,12.02.0001.0071
ROXIO VCFHDVSceneDetect 1.0,0x00200000,2,1,RoxVideo.ax,12.02.0001.0071
Roxio MPEG2 Demuxer,0x00000000,0,0,,
ROXIO QT Source,0x00200000,0,1,RoxVideo.ax,12.02.0001.0071
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18741
ROXIO VCFDVSceneDetect 1.0,0x00200000,1,2,RoxVideo.ax,12.02.0001.0071
Intel®WiDi H264 encoder,0x00200000,1,1,h264_enc_filter.dll,
CyberLink Matroska Splitter (PDVD9),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.2811
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18741

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
Ligos MPEG-2 Encoder (Intel) v1.9-MT,0x00000000,1,1,LigosDMOVid.dll,2.01.0039.0000
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18741
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
PCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18741
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18741
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18741
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18741

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18741

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Integrated Webcam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Webcam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.18741
CyberLink Audio Renderer (PDVD9),0x00200000,1,0,cladr.ax,7.00.0000.3603
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18741
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18741
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18741

EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Post edited by justdax on

Comments

  • Kniraven - Lost City
    Kniraven - Lost City Posts: 2,620 Arc User
    edited March 2015
    Reinstall PWI, and verify afterwards. When doing both these things, be sure to disable your firewall and virus protection
    [SIGPIC][/SIGPIC]
  • gabrielgrey
    gabrielgrey Posts: 16 Arc User
    edited March 2015
    I'm having the same problem after the update from today; verified still crashes. Haven't done a full reinstall yet but it seems that the update is really broken.
  • framinator
    framinator Posts: 4 Arc User
    edited March 2015
    what they said.........
  • Breena - Morai
    Breena - Morai Posts: 2 Arc User
    edited March 2015
    listening to Ärzte - Zu Spät right now b:chuckleb:dirty
  • Breena - Morai
    Breena - Morai Posts: 2 Arc User
    edited March 2015
    now listening to Journey - Don't Stop Believin' b:pleasedb:kiss
  • Gadj - Heavens Tear
    Gadj - Heavens Tear Posts: 11 Arc User
    edited March 2015
    I had issue too unless I entered game thru arc. Then I tried run as administrator and had no further issues, unless I didn't run as admin. Try, see if that works?
  • gabrielgrey
    gabrielgrey Posts: 16 Arc User
    edited March 2015
    I'm already running as admin, and I always go through arc ... still crashes after the screen where it shows server lag / usage on my win 7. Strangely the wife's win 8 machine is completely working so I guess I'm reinstalling tonight. Sigh.
  • justdax
    justdax Posts: 94 Arc User
    edited March 2015
    Thanks for the responses. Had tried a full reinstall of PWI and then verified. Didn't work. Always run as admin - get a pop up when i start prompting for that. Last effort -- finally decided to try running by bypassing Arc ("startbypatcher" in shortcut command). This worked.

    So - does that mean that there's something wrong with my Arc that the ArcRepair didn't catch and I need to reinstall Arc? I note that I think I got an Arc update message and when I closed the working clients to allow the update (so I could check some codes) and then tried to get back in game, that's when it broke.
  • Colum - Raging Tide
    Colum - Raging Tide Posts: 1,696 Arc User
    edited March 2015
    I'd wait until one of the more technical support experienced guys reply in this thread before making any drastic changes.
    Leader of Cyanure on Valonsurma and a proud member of Vertu
    Demon Strength Barbarian 103/103/101

    Demon Pure Mag Cleric 102/102/101 | Demon 4 APS Assassin 102/102/101 | Demon Pure Mag Mystic 102/101/101 | Demon Pure Mag Psychic 100/100/93 | Demon 4 APS-Barbarian 100/100 | HA-venomancer 100 | DPH Assassin 100 | Pure Mag Wizard 100 | Demon Pure Mag Stormbringer 96 | Demon DPS Archer 94 | Sage Vit Barbarian 93 | Demon All-Path Blademaster 93 | Str Seeker 86 | Pure Mag Venomancer 81 | Pure Mag Wizard 81 | Pure Dex Duskblade 47
  • SylenThunder - Twilight Temple
    edited March 2015
    I'm not seeing any real issues on your dxdiag, and I honestly don't think a Speccy is going to be much help since this is occurring on two different PC's.

    Unless, that is, there is a third PC where it works just fine. Then, Speccy reports for the three, identifying each, would probably help. In that particular case, it would most likely be security software though.

    Couple of questions I do have though...
    1. Are you logging in using Arc?

    2. Have you tried logging in without Arc?

    3. What happens if you choose a different server?


    Edit: correction to first statement, dxdiag shows your video driver to be dated 2011, which is pretty old. Personally, I don't trust half the data dxdiag gives on the video drivers though, which is why including the Speccy helps.
    [SIGPIC][/SIGPIC]
  • Gadj - Heavens Tear
    Gadj - Heavens Tear Posts: 11 Arc User
    edited March 2015
    Also had to turn down water and other stuff in graphics.
  • justdax
    justdax Posts: 94 Arc User
    edited March 2015
    I'm not seeing any real issues on your dxdiag, and I honestly don't think a Speccy is going to be much help since this is occurring on two different PC's.

    Unless, that is, there is a third PC where it works just fine. Then, Speccy reports for the three, identifying each, would probably help. In that particular case, it would most likely be security software though.

    Couple of questions I do have though...
    1. Are you logging in using Arc? Fails when I log in thru Arc -- did just get an Arc update. Perhaps Arc got corrupted and ArcRepair didnt fix it?? Reload Arc might help??

    2. Have you tried logging in without Arc? Was able to get in bypassing Arc - not my preferred method but I can play. This makes me think Arc may need reloading??

    3. What happens if you choose a different server? Same problem. Tried this too, thanks.


    Edit: correction to first statement, dxdiag shows your video driver to be dated 2011, which is pretty old. Personally, I don't trust half the data dxdiag gives on the video drivers though, which is why including the Speccy helps.


    Thanks for the response. Any other thoughts appreciated. Have not tried ArcRepair again yet, but may do that also.
  • SylenThunder - Twilight Temple
    edited March 2015
    justdax wrote: »
    Thanks for the response. Any other thoughts appreciated. Have not tried ArcRepair again yet, but may do that also.

    Sounds like an Arc corruption, or AV software causing an issue. Run ArcRepair to clean it up with your AC scans disabled temporarily. Don't forget to exclude Arc and Client folders from all scans also.
    [SIGPIC][/SIGPIC]