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Ok, but you said on your post that even in case i was having crashes instead Dcs, it could be the same answer. And, i asked you that questions cause are the matter of all of this.
Anyway, you are saying the same, in other words. This is a PWI trouble, not an end user trouble, which is what is important.0 -
Ok, but you said on your post that even in case i was having crashes instead Dcs, it could be the same answer.
Maybe. I wasn't sure. The Afom program was an unknown variable.Anyway, you are saying the same, in other words. This is a PWI trouble, not an end user trouble, which is what is important.
Although, let me say this, there are 2 problems happening simultaneously that is making it difficult to know the exact cause of the specific characters that crash. What I said about the pck files is correct, however, there is a separate problem occurring. The one with audio files is caused by a function in elementskill.dll. I haven't pinpointed what yet, but I'm convinced some of the game sound files (or lack thereof...) are causing a problem. Once again, I'm not a PW developer, so without access to the code, it's difficult. I reverse engineered some of the code a bit back, but it yielded nothing useful.
I've kind of given up looking into it further, as I feel I'll overstep the ToS at some point and cause an accidental backlash against myself. I'm just waiting and hoping that they'll fix it.
Speaking of which, does anyone else find it funny that as soon as Archosaur Studios jumped back in to work on the game, a new memory leak appeared. Just like the old one that was caused by them...Kernal32.dll error? Get Arc XP for PWI because PWE Derpped -->http://www.nrgs.org/dev/arcxp/ArcXP.zip<-- (Don't select the arrows!)
Forums. Where opinion is truth, truth are facts, facts are wrong, and wrong is an opinion.
My site: >http://nrgs.org< | Free and open source tools and utilities developed by me0 -
If merely hundreds of users have the same issue (disconnect from server is assumed), at the same moment in time, but it does not affect everyone on the server...Sylen, if hundreds of users, start to have the same trouble, the same day, at the same hour. Cant be a client side trouble.
Is it a miracle? All of us fu.cked the same thing on our computers, at the same moment?
And if it is a client side trouble, Why only affects the same chars and not the others? And why after the same amount of time?.
And if my settings are causing the trouble, its still would be a server side trouble, cause it mean that server is unable to handle some of the options themselves implemented in the game.
I tried with default settings for all, and still the same.
I dont believe in this kind of miracles...
Then you're usually looking at a problem with a regional internet connection point. (Something I describe in further detail in my sticky.) There is the possibility of it being a server side issue, but we're talking about a 99% chance of it being a regional internet hub, and a 1% chance of it being something on PWE's end.
If merely hundreds of users have the same issue with the client, but it does not affect everyone playing the game, then it is highly likely that it is localized to something on your system. In most cases it's going to be a compatibility issue. Either with the OS, other software, permissions, or any number of millions of things. It's not like everyone has the exact same setup.
In some cases, it can be a problem with how the client is coded, we've seen this over and over, but it is very far from being a majority.
In your specific case with the two characters, here's a short list of things that could be happening.
1. Corrupted client file, though less likely with the timing.
2. Firewall issue. Norton is good about doing things like that. there's a couple others too. I cover that in my sticky.
3. Database issue on the server with that character. Less likely, but depending on the server you play on, that could be much more likely lately. Doesn't explain the timing though.
4. Network issue. Most likely, partially linked to the firewall issue, but hard to determine with such a lack of information.
5. System compatibility issue. It could just be that whatever you are doing with those particular characters puts more load on your system, which then causes the issue. That leads right back to the UI settings I mentioned earlier.
Whatever it is though, no one will be able to help you until you bother to give us very detailed information on the problem, your system, and how to replicate it. There's been plenty of times where someone has provided me with the data and I was able to narrow it down to a very likely source. A few of those occasions ended up being on PWE's end, and I was able to assist them in getting it resolved.
But again, until you (the person with the issue, whoever you are) initiate a discussion and provide the data, no one can do anything to help. To sit and complain, while not offering the data, or attempting to get any assistance at all, is just silly. It's even sillier to sit and QQ and argue with the people who are trying to actually help you. (That last point isn't directed specifically at you xpookyx, but at several morons I have run into over the years. Most of them are in the 9th percentile that I mentioned earlier.)[SIGPIC][/SIGPIC]0 -
NRGLG - Heavens Tear wrote: »-snip-
The one with audio files is caused by a function in elementskill.dll. I haven't pinpointed what yet, but I'm convinced some of the game sound files (or lack thereof...) are causing a problem. Once again, I'm not a PW developer, so without access to the code, it's difficult. I reverse engineered some of the code a bit back, but it yielded nothing useful.
-snip-
What you're describing here has been a known issue in the client code since the Raging Tide expansion. I did work with the devs some on it and we improved it, but it largely has to do with how they switched the location of the audio files, incorrect links, and additionally with the way some of the sound files are coded.
To resolve it, they really need to re-code all the audio files, store them in a single location, and then fix the hooks in the client respectively. I gave up on it ages ago, but did (at one time) have a pretty good fix in place in my personal version of the client. I may have a copy of that sitting around somewhere to dredge up if you ever do feel like taking a poke at it.[SIGPIC][/SIGPIC]0 -
SylenThunder - Sanctuary wrote: »What you're describing here has been a known issue in the client code since the Raging Tide expansion. I did work with the devs some on it and we improved it, but it largely has to do with how they switched the location of the audio files, incorrect links, and additionally with the way some of the sound files are coded.
I've been away from the game from about the time the Raging Tides expansion came out. So I suppose it's not surprising for me to find it now.SylenThunder - Sanctuary wrote: »To resolve it, they really need to re-code all the audio files, store them in a single location, and then fix the hooks in the client respectively. I gave up on it ages ago, but did (at one time) have a pretty good fix in place in my personal version of the client. I may have a copy of that sitting around somewhere to dredge up if you ever do feel like taking a poke at it.
Afraid not. Like I said, I feel like I'm going to overstep PWE's boundary line at some point. I felt like reverse engineering some of it was doing just that a bit ago.
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On the topic of timing. If the game did not just disconnect, but in fact crashed on multiple computers all at the same time, that is extraordinarily strange. If that happens again, please post the dump. Because that issue doesn't even seem possible unless the server sent out some malformed packet that PW couldn't figure out how to decipher and then just gave up.Kernal32.dll error? Get Arc XP for PWI because PWE Derpped -->http://www.nrgs.org/dev/arcxp/ArcXP.zip<-- (Don't select the arrows!)
Forums. Where opinion is truth, truth are facts, facts are wrong, and wrong is an opinion.
My site: >http://nrgs.org< | Free and open source tools and utilities developed by me0 -
SylenThunder - Sanctuary wrote: »If merely hundreds of users have the same issue (disconnect from server is assumed), at the same moment in time, but it does not affect everyone on the server...
I told on another post that my trouble was Crash, not disconnect. I wrote it wrong.
If merely hundreds of users have the same issue with the client, but it does not affect everyone playing the game, then it is highly likely that it is localized to something on your system. Not if it begin to happen to lots of players, same day, same hour
In your specific case with the two characters, here's a short list of things that could be happening.
1. Corrupted client file, though less likely with the timing. WOULD AFFECT ALL CHARS OF MY COMPUTER
2. Firewall issue. Norton is good about doing things like that. there's a couple others too. I cover that in my sticky. WOULD AFFECT ALL CHARS OF MY COMPUTER
3. Database issue on the server with that character. Less likely, but depending on the server you play on, that could be much more likely lately. Doesn't explain the timing though.
4. Network issue. Most likely, partially linked to the firewall issue, but hard to determine with such a lack of information. WOULD AFFECT ALL CHARS OF MY COMPUTER
5. System compatibility issue. It could just be that whatever you are doing with those particular characters puts more load on your system, which then causes the issue. That leads right back to the UI settings I mentioned earlier. Settings are by default, and doesnt matter what i do, where i am, refletion, morai, stopped, on a crwoding city or alone, botting, question, or nude.
Whatever it is though, no one will be able to help you until you bother to give us very detailed information on the problem, your system, and how to replicate it. There's been plenty of times where someone has provided me with the data and I was able to narrow it down to a very likely source. A few of those occasions ended up being on PWE's end, and I was able to assist them in getting it resolved.
But again, until you (the person with the issue, whoever you are) initiate a discussion and provide the data, no one can do anything to help. To sit and complain, while not offering the data, or attempting to get any assistance at all, is just silly. It's even sillier to sit and QQ and argue with the people who are trying to actually help you. (That last point isn't directed specifically at you xpookyx, but at several morons I have run into over the years. Most of them are in the 9th percentile that I mentioned earlier.)
I dont provide that info cause IKR the trouble is not my system. Its not posible, that hundred of users start to have the same trouble, the same day, after a big update. And if it was, all my chars should be affected. And i know a little about this and know its not my system.0 -
NRGLG - Heavens Tear wrote: »--
On the topic of timing. If the game did not just disconnect, but in fact crashed on multiple computers all at the same time, that is extraordinarily strange. If that happens again, please post the dump. Because that issue doesn't even seem possible unless the server sent out some malformed packet that PW couldn't figure out how to decipher and then just gave up.
Thats the weird thing, Its not that all people affected crashes at the same time.
Its after an specific ammount of time online.
I mean, i log my wizz at 14:00, at 16:00 it crashes. If i log at 20:00 it crashes at 22:00, and so on.
Its like a trouble with a login server or something like that.0 -
thats the weird thing, Its not that all people affected crashes at the same time.
Its after an specific ammount of time online.
I mean, i log my wizz at 14:00, at 16:00 it crashes. If i log at 20:00 it crashes at 22:00, and so on.
Its like a trouble with a login server os something like that.
Hmm? Oh, I thought you meant way above that lots of people had crashed at the same time regardless of when they logged in. If it's just that after 2 hours it crashes, then it's no different from the other problem. How old are your two characters who are crashing? That is, when were they made?Kernal32.dll error? Get Arc XP for PWI because PWE Derpped -->http://www.nrgs.org/dev/arcxp/ArcXP.zip<-- (Don't select the arrows!)
Forums. Where opinion is truth, truth are facts, facts are wrong, and wrong is an opinion.
My site: >http://nrgs.org< | Free and open source tools and utilities developed by me0 -
I thought the same, that can be happening to chars on same login server created on same dates or something like that, but one is 01/2014 and the other is from 09/2008, so no way.
And its the same to the other people, they crash after an specific ammount of time, and always on same chars.0 -
I thought the same, that can be happening to chars on same login server created on same dates or something like that, but one is 01/2014 and the other is from 09/2008, so no way.
And its the same to the other people, they crash after an specific ammount of time, and always on same chars.
Other PWE published titles have been having similar problems recently. Check around in the other game forums especially the ones for it's CRYPTIC games. Memory leaks and client crashes are becoming the norm for this company.0 -
PWI TICKET REPLIED We can confirm that we are already aware of this particular issue. While we understand the need for a fast resolution, some issues require further action from departments outside our control, and cannot be immediately resolved by a GM. Please rest assured that our developers work to resolve all bugs as quickly as possible. so they're working to fix this problem it seems. and guys no need to get aggro, put the problems you're having on here . wouldnt do very good to anyone if this forum gets closed.b:bye0
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and SweetieBot if you're not coming on this forum to say something useful please take it to another forum thank you....0
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SylenThunder - Sanctuary wrote: »With your particular issue, it could be localized to your client, or to the unique UI settings for those specific characters.
there's a hundred other things it could be too. Some would be on the server, some on your client, or your PC, or your local network, or other software you have running, or the internet, or sunspots, or snow/fire/rain/tornados/squirrels/microwaves/whatever.
The problem is, that you are all too swift to just up and blame the server, or up and blame the core product (client), without taking into account the literal thousands of other variables that could possibly cause the issue.
I point to my sticky for two reasons.
1. It has a wealth of troubleshooting that will resolve the majority of issues people post about.
2. It has exactly the details listed that I need for you to post so i can help you dig out the source of the problem when the basic troubleshooting doesn't work.
The biggest issue is the utter lack of the end user to put any time into doing anything other than posing and whining.
I imagine that if I took the time to tally the posts over the past year, a full 95% of them are just people whining around, and merely 3% actually bothered to troubleshoot the issue or ask for help. Now, those numbers are just off the top of my head, but they are very likely going to be surprisingly accurate.
Also keep in mind.... I work full time providing IT support for one of the largest companies in the world, and I still spend my free time out here trying to help you guys as much as I can. Because I care about the game, and I honestly want to do what I can to make your personal experience better. It's my hobby, I guess you could say.
i mean no disrespect, i know you're trying to help. but that person is right. if we're all having this same problem, it's not really our pc. it got todo with pwi, i'm not saying "server" but i'm calling bad file... i dont know about other servers but on archo server- after the expansion alot of "pwc"stuff came over was a mistake on pwi behave. they fix'd this problem but stuff like PWI LINKS-PWI RADIO still remain'd.. noted that it's chines music. so i'm thinking it's bad files. which even the "reinstalling"wont fix if that's the case then pwi gotta go into it find these files and replace them with the right fills. at least that's how i see it and it makes sense to me0 -
Sweetie Bot is not a human. It is a literal software robot (A.I.). Think Alan Turing. http://pwi-forum.perfectworld.com/showthread.php?t=1566451Kernal32.dll error? Get Arc XP for PWI because PWE Derpped -->http://www.nrgs.org/dev/arcxp/ArcXP.zip<-- (Don't select the arrows!)
Forums. Where opinion is truth, truth are facts, facts are wrong, and wrong is an opinion.
My site: >http://nrgs.org< | Free and open source tools and utilities developed by me0 -
allanabesha wrote: »i mean no disrespect, i know you're trying to help. but that person is right. if we're all having this same problem, it's not really our pc. it got todo with pwi, i'm not saying "server" but i'm calling bad file... i dont know about other servers but on archo server- after the expansion alot of "pwc"stuff came over was a mistake on pwi behave. they fix'd this problem but stuff like PWI LINKS-PWI RADIO still remain'd.. noted that it's chines music. so i'm thinking it's bad files. which even the "reinstalling"wont fix if that's the case then pwi gotta go into it find these files and replace them with the right fills. at least that's how i see it and it makes sense to me
With a large number of people having an issue specifically like that, it's going to be one of two things.
A commonality on the end user's system that is causing the issue. It's a problem in the client code, but is limited to the specific type of arrangement of hardware/software that the user has.
The second is probably more likely if the users with the issue are all on the same server/name database. It would be a problem with the server communication with the database itself, and ends up sending junk code to the client.
Either way though, crashing at exactly 2 hours is extraordinarily unusual, and we'd need a LOT more data on this to determine the cause of the problem.
Sadly, too many of you are just going to say "I'm not going to bother, because it's obviously not my issue", which means that the problem will very likely never get resolved. What's even more sad, is that the rest of the people having the issue can't even blame you, because they are basically doing the same.[SIGPIC][/SIGPIC]0 -
Cant be user system, cause it would affect ALL chars.
And the second option you gave is what i see more possible. But im not sure about how PWI store data, cause im having the issue with wizzard, (after 3 hours) and Archer, (after 5 hours),
and one was created on 2008, and the other on 2014.
I tried several times to send report to PWI and always get error.
And every issue i had that i thought was a pwi issue, was solved without changing anything in my system, cause, i was right, it wasnt on my system.0 -
allanabesha wrote: »PWI TICKET REPLIED We can confirm that we are already aware of this particular issue. While we understand the need for a fast resolution, some issues require further action from departments outside our control, and cannot be immediately resolved by a GM. Please rest assured that our developers work to resolve all bugs as quickly as possible. so they're working to fix this problem it seems. and guys no need to get aggro, put the problems you're having on here . wouldnt do very good to anyone if this forum gets closed.b:bye
Yes, but anyway, we like to talk between users about our troubles, cause sometimes, we, as well, can help each others, due to the lack of pwi support and answers.
We can look for solutions, check opinions, etc. So i dont see why the one and only way must be to send a ticket, which, of course, is a valid way too0 -
sick of bug reports, it's getting extremely old, and i find it hard to believe that when 20 people all dc at same time, with in a 60 second time fram that its user error. My example is this, i was on vent with my faction at the time there was 22 people i believe but 2 were afk. we all got dc's within 60 seconds. now we are talking about 20 people across 6 diff countries with many diff location/isp. i find it more likely that pwi is to blame than users in this case. just sick of the bug reports, dc, and typical bs "well it's never pwi's fault it's users fault".0
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i have also had this problem since the release of eclipse. was hoping to find a fix but looks like it is really up to pwi to repair. Sylen_Thunder, i've been reading your posts for over 5 years now and have learned a lot.i want you to know i appreciate the effort you put into doing something you really don't have to do. i think you have single handedly help far more people than the support staff. now we have NGLRG onboard also and he seems very knowledgeable too. i also dual boot to linux and have the game running well with a few minor issues. one of them while minor aggravates me so i'll play with it a bit and possibly post a seprate thread for it if i don't solve it.0
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b:victory they finally did something about it yay us. b:chuckle0
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