Seeing as these posts are now being lost in the DW being down thread I thought I'd start a new one.
I can't log in....still. My cleric, who had her gear swapped with someone else, is STILL not able to log in. I have submitted a ticket (yesterday at 12:06pm) with screenshots attached, with no response. This is getting quite frustrating and I KNOW I'm not the only one because someone else has MY gear (I spoke with them in game while we were able to log in one of the few times yesterday after this happened). And the person who has my gear, I don't have their gear...so this is a cycle. It would be nice to have this at least addressed somewhere so we are not left in the dark.
I understand stuff happens, and you guys might not even know what is wrong, but just having a voice say it's being addressed, makes a HUGE difference. You know..customer service and all. Not, crying, not whining, just would like to have a simple "we are aware and working on it" seeing as this is not a tiny problem.