Dragon Orb promo reward issue

BlackMorder - Raging Tide
BlackMorder - Raging Tide Posts: 73 Arc User
edited November 2014 in General Discussion
So anyone else still missing orb ocean reward from last promo?? I recieved the A packs but never got any Orb Ocean yet... I made 4 tickets and system auto removed 3 of them and for the first one theyr replied this:

Thank you for your report.

-snip ticket response-

I wanna say *** U TROLL YOURSELF! This damn promo was from last month which finished on 25th I think, but after 18 days I miss reward still, WTF is wrong when it comes to support PWI starts acting sht and poker face!
REPLY ME HERE, I'M TIRED OF YOUR STUPID MAIL SYSTEM AND AUTO MAILS!
Post edited by BlackMorder - Raging Tide on

Comments

  • clokey#3498
    clokey#3498 Posts: 73 Arc User
    edited November 2014
    it mean that u need to wait and stop sending tickets, if ur ticket gone, then the gm deleted it cause u sending alot tickets, be patient and wait for them
    Assassin: http://mypers.pw/8/#355157
    ||v£rtì¢ãlmØd£||
  • sambrerro
    sambrerro Posts: 2 Arc User
    edited November 2014
    I have the same problem.
    But support sad me: "Just wait man :3" - like this b:laugh
    Member Since: 12/22/2010 b:pleased
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2014
    Be patient and wait. You're not supposed to send in new tickets after auto responses. Those are just to let you know your ticket went through.

    When you get a real response from a person, that's when you collaborate with them to get things resolved.

    Granted, if you acted as you did in this post towards them then it's no wonder they'd be less likely to want to deal with you.
    (Insert fancy image here)
    image
  • Quilue - Sanctuary
    Quilue - Sanctuary Posts: 5,787 Arc User
    edited November 2014
    I got them the same week I sent a ticket...
    Elena Costel: I wash my hands of this affair.
    Legerity: *drags you back* *stains your hands with said affair*
    Elena Costel: Noooo... I don't want to have a dirty affair with Lady Legerity...
    Qui: b:dirty
  • BlackMorder - Raging Tide
    BlackMorder - Raging Tide Posts: 73 Arc User
    edited November 2014
    How long more should I wait u think?? Are u Guys "producing those from mats u dig from mines" ?? If so then okay, but seriously 19 days with today! I Wonder how long more we should wait..... And I didnt make new ticket after auto answer, i made new tickets 7 days after promo's end, while I recieved one response from support team, saying we are solving the problem n will send em out! WTF u think people are? I must admit PWI GMs and support Team suck when it comes to support! learn more from other gaming Companies!
  • Fail_BM - Raging Tide
    Fail_BM - Raging Tide Posts: 929 Arc User
    edited November 2014
    I guess this thread reflexs how PWI is atm...
  • BlackMorder - Raging Tide
    BlackMorder - Raging Tide Posts: 73 Arc User
    edited November 2014
    I guess this thread reflexs how PWI is atm...

    PRETTY MUCH I asssure u pretty much! The game is getting lame every damn day, and put the blame on GMs! Once people start leaving they will understand but then it's too late b:laugh
  • BlackMorder - Raging Tide
    BlackMorder - Raging Tide Posts: 73 Arc User
    edited November 2014
    So is there anyone else WHO didn't recieve the orbs yet??? Or only me? :/