Missing Check-ins

Keyborne - Raging Tide
Keyborne - Raging Tide Posts: 67 Arc User
edited December 2014 in Quality Corner
Over the past couple of months i've (and friends) noticed that even though we click the check-in button and get the xp and stuff in the game, later after relogging and going about our day we notice that the button is up again and we have to re-do the check-in

(and thats only when we click the flashing calendar button to make it stop after a relog)

the other days when we dont, we notice missed check-in days on a month that shouldnt have any because of this issue.

Is there some sort of bug where you HAVE to relog for the check-in to count or you have to do it 2x 3x a day to make sure it sticks?
Post edited by Keyborne - Raging Tide on

Comments

  • ellavo
    ellavo Posts: 76 Arc User
    edited November 2014
    Wife and I have the same issue. Have perfect check in's and then for no reason you end up with missing days for the month. My guess is pwi don't want you having the monthly reward !! No surprise here.
  • nbreaking
    nbreaking Posts: 607 Arc User
    edited November 2014
    I personally had no problem so far, but my friend did. She has been noticing that some of her alts have been missing the check in even though she does it, At first she thought she was just not paying attention or confusing the alts she had checked in... Until she decided to start taking note and writing the name and date of the alts she was checking in... There is definitely something going wrong because they kept missing a couple of days and she checked in (and yes, it was on that day, before reset).



    Mr. Justice
  • Satyrion - Sanctuary
    Satyrion - Sanctuary Posts: 255 Arc User
    edited November 2014
    If you stay logged in during reset, the button will NOT be highlighted to check in unless you relog or open check records. I personally never had any issues on my whole alt army after knowing this.
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  • nbreaking
    nbreaking Posts: 607 Arc User
    edited November 2014
    If you stay logged in during reset, the button will NOT be highlighted to check in unless you relog or open check records. I personally never had any issues on my whole alt army after knowing this.

    Even though that is true, at least in my friend's case that is not the problem, we have noticed that glitch ever since it was implemented. Also, I said that she logs several alts, when she does she logs them in, checks in, logs out and then next... Still, the toons have been missing days.



    Mr. Justice
  • Keyborne - Raging Tide
    Keyborne - Raging Tide Posts: 67 Arc User
    edited November 2014
    If you stay logged in during reset, the button will NOT be highlighted to check in unless you relog or open check records. I personally never had any issues on my whole alt army after knowing this.


    it isnt highlighted for like 10 seconds and then it pops up if you leave the window open. I get check-ins on my alts that way and have all this time. ( doesnt affect the missed days )
  • Venielle - Archosaur
    Venielle - Archosaur Posts: 29 Arc User
    edited November 2014
    I had and have the same issue over and over. A couple of times I sent in tickets to receive the reward, but now I'm tired of sending it every month and discussing about how I really checked in, so I stopped. It's still happening though.
  • Annalyse - Heavens Tear
    Annalyse - Heavens Tear Posts: 2,618 Arc User
    edited November 2014
    This has been the case for me since it began. I have now just given up on every getting a reward out of it.
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  • Velona - Dreamweaver
    Velona - Dreamweaver Posts: 23 Arc User
    edited November 2014
    Well I submitted this as a ticket originally after all the East Coast servers went down and I had noticed that, even after logging in each day, it wasn't showing that it up that I was logged in more than 1 day.

    I submitted my original ticket on 11/07/2014, after the Eastern servers came back online:

    "you guys have the game back up and running now, I know that it took a ton of time. However there are still issues that remain. Prime example in proof of having been logged in and checked in each day BUT... due to the downtime of the server, it rolled me back to not having my 5 chances at meridian a day again. It's saying I've only been logged in 1 day in a row but, as the calander shows, that is not the case as I have checked in the whole month so far." along with the SS

    b440bb64-9bb6-49b4-ae19-5e8cccd99e9d.png

    I was replied to about submitting here on the 8th. I had to ask around, that it wasn't just me first. I found out that no, it's not so. I have taken another SS since it is still taking place now. I have been logging in every day when I come in and it still tells me I've only been consecutively logged in for 1 day. As you can see, all the days have been checked off already.

    b2b8c864-9681-4082-8ae2-4893709347ff.png
  • Velona - Dreamweaver
    Velona - Dreamweaver Posts: 23 Arc User
    edited November 2014
    apologies I didn't see this until AFTER I post up my post up above yours now with my SS's of log ins and all. I had been messaging the GMs for a bit over this myself and they sent me to post here instead. It took me a bit to get all my SS's and everything in order to post together since I have things scatter 90 ways to Sunday.
  • Satyrion - Sanctuary
    Satyrion - Sanctuary Posts: 255 Arc User
    edited November 2014
    Meridian reset is different time. You can easily have every day checked in. Meridian resets same time as hypers.
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  • Velona - Dreamweaver
    Velona - Dreamweaver Posts: 23 Arc User
    edited November 2014
    And yet... after my submissions because I kept up with them quite readily, I got a reply:

    -Basically saying they'll look into it and to post in QC-


    Now, Satyrion, I do appreciate your additions to this. However, many of those that had problems are those of the East Coast Servers that suffered the downtime this past week that apparently upset the order of the normal reset of daily events. His response is why I posted it here.
  • cira1818
    cira1818 Posts: 108 Arc User
    edited November 2014
    My husband and i have this same horrible issue! We check in at the same time everyday and somehow it says he misses days when i do not, we both miss days and we do not and so on! It has him miss just enough to actually never gotten the rewards sense this thing has been up! I have gotten 5/6 rewards and we play everyday on multiple toons. We have tried saying logged in longer, moving, checking twice and still will say you missed a day when i know and he knows we checked in! This i swear is either broken or they really do not a lot of people getting rewards. b:surrender
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  • Velra - Dreamweaver
    Velra - Dreamweaver Posts: 327 Arc User
    edited November 2014
    I've noticed that I'm missing check ins on some of my toons too. (Besides the 2 days the server were messed up and we couldn't get in game.) I know for a fact that I have signed in and even have checked to make sure but when I go sign in again I'm missing days. Glad to see it's not just me.
  • wants2please
    wants2please Posts: 3 Arc User
    edited December 2014
    I too, have "Missed" days, so says the Calender Record except the fact I've N E V E R missed a Saturday 2:00 p.m. T.W. & I always try to maintain a strict daily sign-in time- 2:30 p.m. +/- 15 at most minutes- to prevent such erroneous mishaps when I am obviously present. I really don't want to organize the time/effort taken upon my behalf to be here, to also seclude a specific folder dedicated to daily sign-in screenshots when the H.T. Server Time Stamping should be chronalizing this for us; Ya Think!?b:angry
  • Healerlino - Archosaur
    Healerlino - Archosaur Posts: 3 Arc User
    edited December 2014
    pwi help patch tells me that we must verify that you have a corrupted file I give a check but after loading the list of folders patch stops searching and does nothing more I should do please help
  • Evryn - Morai
    Evryn - Morai Posts: 1,437 Arc User
    edited December 2014
    The checkin button doesn't automatically refresh itself after maintenance. If you click on the "Check Record" button after midnight however it will activate the button and you can check in directly without relogging. Might be what is tripping some people up.

    Check ins reported as "missed" after you've pushed the button suggest you've had some short-term rollbacks on your server. But usually there's more crying if there's rollbacks...
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