World Map crash/Unable to log on Sanctuary Server

Posts: 4 Arc User
edited November 2014 in General Discussion
The title says it all. Everyone in the world map was dc'ed and can not log back into the game. If you are in morai or primordial maps, I think you can still log in.
Post edited by Neolithica - Sanctuary on

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  • edited November 2014
    Yeah, my shops DC'ed and now I can't get past the character screen.

    Edit: have a friend logged in on the Reflection map.
    [SIGPIC][/SIGPIC]
  • Posts: 1 Arc User
    edited November 2014
    same problem, i try to log in,
    i get right to my characterscreen,
    select the char i want to play with
    enter
    get a message 'can not log in'
  • Posts: 148 Arc User
    edited November 2014
    b:angry
    [SIGPIC][/SIGPIC]
  • Posts: 355 Arc User
    edited November 2014
    Same stuff, game crashes b:victory
    Viking Pride b:cute
    [SIGPIC][/SIGPIC]
    Sn
  • Posts: 4 Arc User
    edited November 2014
    Guess this won't be fixed for another 4-5 hrs when their office opens b:surrender
  • Posts: 0 Arc User
    edited November 2014
    This is a horrible thing to happen to us game addicts. b:surrender

    (Inserts endless QQ here)
    "There are two things you cannot always reason with in this world - your own mind and the minds of other people. But you can try."
  • Posts: 8,680 Arc User
    edited November 2014
    Oh dear, this brings back memories when Sanctuary's world map crashed that time in April. All that trolling on the forums and WC haha..

    Oh well, there's nothing we can do about it since the PWE staff aren't in their offices now.

    [SIGPIC]http://i.imgur.com/MtwcqjL.png[/SIGPIC]
    ★ Venomancer videos - tinyurl.com/k6ppkw4 ★ Desdi - Demon ♪ Wyvelin - Sage ★
  • Posts: 130 Arc User
    edited November 2014
    Except for the fact that this time the chat is almost blank. It seems we get used to this.
  • Posts: 1 Arc User
    edited November 2014
    Problem is we shouldn't have to get "use" to it in the first place. i understand servers crash but when you have the ammount of people pumping money into pwe games like they do there shouldn't be an issue with crashing servers, every week. RT has been down for a week and a half at wont point. this just speaks magnitudes on pwe's lack of customer service
  • Posts: 121 Arc User
    edited November 2014
    compensation?
  • Posts: 10 Arc User
    edited November 2014
    Sucks for whoever was doing something productive. b:laugh
  • Posts: 22 Arc User
    edited November 2014
    b:surrender Same problem , so this isssue is only at Santuary server atm?
    In my case I only can logg my toon inside Morai
    I hope this issue can be fixed soon
  • Posts: 313 Arc User
    edited November 2014
    b:laugh this mean time to lvl up my bm in EU server
    [SIGPIC][/SIGPIC]

    *signature made by Xiaimine b:victory
  • Posts: 10 Arc User
    edited November 2014
    Just tried to log in.. the same happened b:shocked

    Couldn't get past the character log-in. What in the world is happening? is there any information about it and when we can get back in? How long has this been going on now? - live in Denmark, it's 3:30pm.
  • Posts: 2,256 Arc User
    edited November 2014
    compensation?

    3x12* Orbs maybe b:victory?
  • Posts: 53 Arc User
    edited November 2014
    ya stuck in RoR
  • Posts: 4 Arc User
    edited November 2014
    i dont no what there doing but when you send tickets about lagg spike about server etc they blame the peopl at home and now even a map crash i wish they would do something so that we at least could play proppely
  • edited November 2014
    reikotsu wrote: »
    Just tried to log in.. the same happened b:shocked

    Couldn't get past the character log-in. What in the world is happening? is there any information about it and when we can get back in? How long has this been going on now? - live in Denmark, it's 3:30pm.

    It's currently 7:39 am in PWE-Land and they should be arriving at work in about an hour. I don't have any contacts that I could call any longer to get this looked into sooner, and the mods appear to be asleep currently as well. b:surrender
    [SIGPIC][/SIGPIC]
  • Posts: 10 Arc User
    edited November 2014
    It's currently 7:39 am in PWE-Land and they should be arriving at work in about an hour. I don't have any contacts that I could call any longer to get this looked into sooner, and the mods appear to be asleep currently as well. b:surrender

    o.o Well, that's incredibly irresponsible of them. There's always someone logged onto Pwi- and players are from all over the world. I hope it's back up soon. b:sad I'll be keeping an eye on this site for more information until then.
  • Posts: 11 Arc User
    edited November 2014
    pwi for you hope they fix this map and the lagging its getting too be bad at times cant do nothing. keep dcing and high 30k ping this is going take while for them fix it.
  • edited November 2014
    pwi for you hope they fix this map and the lagging its getting too be bad at times cant do nothing. keep dcing and high 30k ping this is going take while for them fix it.

    Lag and high ping is usually something other than the server or PWE's ISP. See my sticky in the Tech Support forum and start a thread there with information I can help you with.
    [SIGPIC][/SIGPIC]
  • Posts: 8
    edited November 2014
    Archo server got no problems at the moment b:victory Ihope they fix it for you fast
  • Posts: 4 Arc User
    edited November 2014
    If this game is available to play 24/7 then have people to make sure its availabe and
    running properly. Another MAP crash really. Wonder how many other games they
    have running that continually crash. With down time more time to look for a DIFFERENT game.
  • edited November 2014
    If this game is available to play 24/7 then have people to make sure its availabe and
    running properly. Another MAP crash really. Wonder how many other games they
    have running that continually crash. With down time more time to look for a DIFFERENT game.

    I agree completely. Supposedly they have support staff working 24/ now, but that's still just a room of college interns taking tickets on all of the supported titles. They should be staffed well enough to fix a small issue like this in a manner of minutes, for a company of this size.

    Unfortunately, the ToS is basically written so that they can basically shut the servers off anytime and don't owe you anything. It's frustrating as hell.
    [SIGPIC][/SIGPIC]
  • Posts: 59 Arc User
    edited November 2014
    b:question So does this mean we get 3x exp, spirit, drops
    because our Main Map crashed & odds are pwi's answer
    to this will probably be some kinda lame compensation which no one
    on our server will want, unless its like 5 war avatar A chest or 2x drops

    b:puzzled Or are the GM's going to give us **** compensation like normal?
  • Posts: 1 Arc User
    edited November 2014
    You all get Profundity scrolls x2 lol

    Thats an awesome compensation <.<
  • Posts: 43 Arc User
    edited November 2014
    *The map crashes!*

    PWI Players: gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme gimme
  • Posts: 90 Arc User
    edited November 2014
  • Posts: 10 Arc User
    edited November 2014

    umm.. what is that? * doesn't want to try fate, might crash computer * b:surrender
  • Posts: 57 Arc User
    edited November 2014
    crimmora wrote: »
    Problem is we shouldn't have to get "use" to it in the first place. i understand servers crash but when you have the ammount of people pumping money into pwe games like they do there shouldn't be an issue with crashing servers, every week. RT has been down for a week and a half at wont point. this just speaks magnitudes on pwe's lack of customer service

    Totally agree. I know of no other major gaming provider with this many blatant errors in their delivery. Glitchy instances, universal lag issues that affect game play on a regular basis, obvious errors in their updates (remember the time when all the faction logos got randomly scrambled? wth?), and in no experience of mine have I ever seen a server go down without warning or without some explanation immediately following.

    I read the financial report of PWE for the past year and past quarter. Cmon, with that kind of income, you can't have your manager on call when an emergency like this happens? Or how about hiring technicians for graveyard shifts? Cuz apparently that kind of staffing is pretty inexpensive.
    http://meandpwi.blogspot.ca

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