update ->start ->black screen ->closing

chelariuseforum
chelariuseforum Posts: 0 Arc User
edited November 2014 in Support Desk
I click start on the main box, than the screen goes black. The perfect world cursor comes up, but after a few seconds the screen goes away and it returns to my computer screen. What do i do?

Please help!! I tried re-installing PWI,re-installing Display adapter and update him,searched on google for answers, and NOTHING ! :(

I am running Windows Vista 32bit,4GB of RAM and ATI Radeon HD4570 (512MB) display card.
Post edited by chelariuseforum on

Comments

  • chelariuseforum
    chelariuseforum Posts: 0 Arc User
    edited January 2012
    I click start on the main box, than the screen goes black. The perfect world cursor comes up, but after a few seconds the screen goes away and it returns to my computer screen. What do i do?

    Please help!! I tried re-installing PWI,re-installing Display adapter and update him,searched on google for answers, and NOTHING ! :(

    I am running Windows Vista 32bit,4GB of RAM and ATI Radeon HD4570 (512MB) display card.

    I am back with my dxdiag...

    System Information
    Time of this report: 1/14/2012, 18:35:22
    Machine name: CHESERO
    Operating System: Windows Vista� Ultimate (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK Computer INC.
    System Model: K50AB
    BIOS: BIOS Date: 10/20/09 17:23:14 Ver: 08.00.14
    Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-75 (2 CPUs), ~2.2GHz
    Memory: 3326MB RAM
    Page File: 1374MB used, 5474MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: ATI Mobility Radeon HD 4570
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x9553)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9553&SUBSYS_1B421043&REV_00
    Display Memory: 1914 MB
    Dedicated Memory: 506 MB
    Shared Memory: 1407 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor
    Driver Name: atiumdag.dll,atidxx32.dll,atidxx64,atiumdva.cap,atiumd64,atiumd6a,atitmm64
    Driver Version: 8.14.0010.0678 (English)
    DDI Version: 10.1
    Driver Attributes: Final Retail
    Driver Date/Size: 6/26/2009 14:32:40, 3105280 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-D613-11CF-5571-483BA1C2C535}
    Vendor ID: 0x1002
    Device ID: 0x9553
    SubSys ID: 0x1B421043
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_10431523&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 4/11/2009 15:18:59, 236544 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/11/2009 15:18:59, 236544 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.00.6002.18005 (English)
    Driver Attributes: Final Retail
    Date and Size: 4/11/2009 15:18:59, 236544 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4398
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 4/11/2009 15:18:59, 196096 bytes
    | Driver: usbd.sys, 1/21/2008 04:21:11, 5888 bytes

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    | Driver: i8042prt.sys, 1/21/2008 04:21:28, 54784 bytes
    | Driver: kbdclass.sys, 1/21/2008 04:21:31, 35384 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 1/21/2008 04:21:28, 54784 bytes
    | Driver: kbdclass.sys, 1/21/2008 04:21:31, 35384 bytes
    |
    + ELAN PS/2 Port Smart-Pad
    | Matching Device ID: *etd0001
    | Upper Filters: ETD
    | Service: i8042prt
    | Driver: ETD.sys, 7/9/2009 10:11:06, 113664 bytes
    | Driver: ETDCtrl.exe, 7/14/2009 09:59:46, 496960 bytes
    | Driver: ETDApix.dll, 7/8/2009 14:24:56, 251392 bytes
    | Driver: ETDCmds.dll, 7/13/2009 08:51:48, 252928 bytes
    | Driver: ETDMag.exe, 3/31/2009 17:49:56, 74752 bytes
    | Driver: ETDUninst.dll, 7/7/2009 09:52:06, 209408 bytes
    | Driver: ETDUninst.exe, 7/7/2009 10:03:50, 245120 bytes
    | Driver: ETDMcpl.dll, 7/8/2009 12:39:26, 4377600 bytes
    | Driver: ETDApi.dll, 3/12/2009 18:37:48, 214016 bytes
    | Driver: ETDFavorite.dll, 7/8/2009 14:17:32, 286208 bytes
    | Driver: ETDUI.cpl, 7/8/2009 12:43:16, 4512768 bytes
    | Driver: i8042prt.sys, 1/21/2008 04:21:28, 54784 bytes
    | Driver: mouclass.sys, 1/21/2008 04:21:28, 34360 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC019
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 1/21/2008 04:21:28, 15872 bytes
    | Driver: mouclass.sys, 1/21/2008 04:21:28, 34360 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 4/11/2009 15:18:59, 53224 bytes
    | Driver: sermouse.sys, 1/21/2008 04:21:28, 19968 bytes
    | Driver: mouclass.sys, 1/21/2008 04:21:28, 34360 bytes

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Model: ST9320325AS ATA Device

    Drive: D:
    Model: ST9320325AS ATA Device

    Drive: E:
    Model: ST9320325AS ATA Device

    Drive: F:
    Model: MAT****A DVD-RAM UJ862AS ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 67072 bytes

    Drive: I:
    Model: AnyDATA CD-ROM USB Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 67072 bytes

    Drive: H:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 67072 bytes

    System Devices
    Name: Atheros AR9285 Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\4&C21189&0&0030
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_16D51043&REV_01\4&7B2CFF4&0&0028
    Driver: C:\Windows\system32\DRIVERS\Rtlh86.sys, 6.223.0525.2009 (English), 5/25/2009 15:50:44, 164864 bytes
    Driver: C:\Windows\system32\RtNicProp32.dll, 1.02.0000.0003 (English), 3/5/2009 15:54:58, 73728 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9606&SUBSYS_96001022&REV_00\3&267A616A&0&30
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 149480 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_96001022&REV_00\3&267A616A&0&28
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 149480 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_96001022&REV_00\3&267A616A&0&10
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 149480 bytes

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_96001022&REV_00\3&267A616A&0&00
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1304&SUBSYS_00000000&REV_00\3&267A616A&0&C4
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1303&SUBSYS_00000000&REV_00\3&267A616A&0&C3
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1302&SUBSYS_00000000&REV_00\3&267A616A&0&C2
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1301&SUBSYS_00000000&REV_00\3&267A616A&0&C1
    Driver: n/a

    Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1300&SUBSYS_00000000&REV_40\3&267A616A&0&C0
    Driver: n/a

    Name: ATI Mobility Radeon HD 4570
    Device ID: PCI\VEN_1002&DEV_9553&SUBSYS_1B421043&REV_00\4&204EAC5&0&0010
    Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0921 (English), 6/26/2009 15:23:46, 4993536 bytes
    Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 6/26/2009 13:51:16, 53248 bytes
    Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 7.14.0001.6058 (English), 6/26/2009 14:04:16, 106496 bytes
    Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0678 (English), 6/26/2009 14:32:40, 3105280 bytes
    Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0228 (English), 6/26/2009 14:17:40, 2867712 bytes
    Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0022 (English), 6/26/2009 14:47:10, 159744 bytes
    Driver: C:\Windows\system32\atiicdxx.dat, 6/19/2009 11:29:04, 197654 bytes
    Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 6/26/2009 14:05:50, 51712 bytes
    Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 6/26/2009 14:05:50, 51712 bytes
    Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1050 (English), 6/26/2009 14:05:16, 184320 bytes
    Driver: C:\Windows\system32\atiumdva.cap, 6/26/2009 14:17:20, 219120 bytes
    Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 6/26/2009 14:46:30, 11776 bytes
    Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1033 (English), 6/26/2009 14:48:16, 176128 bytes
    Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1033 (English), 6/26/2009 14:48:44, 348160 bytes
    Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2556 (English), 6/26/2009 14:46:52, 356352 bytes
    Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0005 (English), 6/26/2009 14:46:38, 274432 bytes
    Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 6/26/2009 14:46:22, 43520 bytes
    Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3463.32075 (English), 6/26/2009 14:49:12, 442368 bytes
    Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.8784 (English), 6/26/2009 14:23:48, 11651584 bytes
    Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.0344 (English), 6/26/2009 14:01:52, 3264512 bytes
    Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.0344 (English), 6/26/2009 14:03:10, 53248 bytes
    Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.0344 (English), 6/26/2009 14:02:56, 53248 bytes
    Driver: C:\Windows\system32\atipblag.dat, 10/30/2008 14:54:40, 481 bytes
    Driver: C:\Windows\system32\atiu9pag.dll, 7.14.0001.6058 (English), 6/26/2009 14:04:26, 29696 bytes
    Driver: C:\Windows\system32\atigktxx.dll, 7.14.0001.6058 (English), 6/26/2009 14:04:30, 15360 bytes
    Driver: C:\Windows\system32\atiglpxx.dll, 7.14.0001.6058 (English), 6/26/2009 14:04:28, 12800 bytes
    Driver: C:\Windows\system32\atibtmon.exe, 2.01.0000.0000 (English), 6/25/2009 06:49:18, 118784 bytes
    Driver: C:\Windows\system32\atidxx32.dll, 8.15.0010.0212 (English), 6/26/2009 14:43:38, 2469888 bytes
    Driver: C:\Windows\system32\atiuxpag.dll, 7.14.0001.6058 (English), 6/26/2009 14:04:24, 29696 bytes
    Driver: C:\Windows\atiogl.xml, 6/17/2009 23:53:12, 18333 bytes
    Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 2/4/2009 12:52:04, 45056 bytes
    Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 2/19/2009 09:55:22, 294912 bytes
    Driver: C:\Windows\system32\coinst.dll, 1.00.0002.0001 (English), 6/26/2009 13:58:20, 50176 bytes
    Driver: C:\Windows\system32\Difxapi.dll, 2.01.0000.0000 (English), 11/3/2006 04:21:54, 319456 bytes

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_1D571043&REV_00\3&267A616A&0&A3
    Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/21/2008 04:21:09, 16440 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_1D571043&REV_00\3&267A616A&0&A5
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:21:11, 15872 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_1D571043&REV_00\3&267A616A&0&91
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:21:11, 15872 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_1D571043&REV_00\3&267A616A&0&98
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:21:11, 15872 bytes

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_1D571043&REV_00\3&267A616A&0&90
    Driver: C:\Windows\system32\drivers\usbohci.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 19456 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 196096 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:21:11, 15872 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_1D571043&REV_00\3&267A616A&0&9A
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 39936 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 196096 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 11:46:05, 8704 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:21:11, 15872 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_1D571043&REV_00\3&267A616A&0&92
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 39936 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:00, 226304 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 196096 bytes
    Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 11:46:05, 8704 bytes
    Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/21/2008 04:21:11, 15872 bytes

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_11171043&REV_00\3&267A616A&0&88
    Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 14312 bytes
    Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 43496 bytes
    Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 19944 bytes
    Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 109032 bytes

    Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_1D571043&REV_3A\3&267A616A&0&A0
    Driver: n/a

    Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6002.18005 (English), 4/11/2009 15:18:59, 149480 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_15231043&REV_00\3&267A616A&0&A2
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6002.18005 (English), 4/11/2009 15:19:01, 561152 bytes

    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,,
    WMAPro over S/PDIF DMO,0x00600800,1,1,,
    WMSpeech Decoder DMO,0x00600800,1,1,,
    MP3 Decoder DMO,0x00600800,1,1,,
    Mpeg4s Decoder DMO,0x00800001,1,1,,
    WMV Screen decoder DMO,0x00600800,1,1,,
    WMVideo Decoder DMO,0x00800001,1,1,,
    Mpeg43 Decoder DMO,0x00800001,1,1,,
    Mpeg4 Decoder DMO,0x00800001,1,1,,
    VP6 Decompressor,0x00800000,1,1,vp6dec.ax,6.04.0002.0000
    Full Screen Renderer,0x00200000,1,0,,6.06.6002.18005
    RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,12.00.0001.0647
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,,6.06.6001.18000
    Color Space Converter,0x00400001,1,1,,6.06.6002.18005
    WM ASF Reader,0x00400000,0,0,,11.00.6001.7000
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.6001.7000
    AVI Splitter,0x00600000,1,1,,6.06.6002.18005
    VGA 16 Color Ditherer,0x00400000,1,1,,6.06.6002.18005
    Indeo� video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
    Microsoft MPEG-2 Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,11.00.6001.7110
    RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0001
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.6002.18005
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.6001.18000
    MJPEG Decompressor,0x00600000,1,1,,6.06.6002.18005
    Indeo� video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
    MPEG-I Stream Splitter,0x00600000,1,2,,6.06.6002.18005
    SAMI (CC) Parser,0x00400000,1,1,,6.06.6002.18005
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000
    MPV Decoder Filter,0x40000002,1,1,Mpeg2DecFilter.ax,1.00.0000.0003
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.6002.18005
    Microsoft MPEG-2 Video Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    Internal Script Command Renderer,0x00800001,1,0,,6.06.6002.18005
    MPEG Audio Decoder,0x03680001,1,1,,6.06.6002.18005
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    FLV File Source,0x00200000,0,2,Flv.ax,2006.02.0028.0001
    DV Splitter,0x00600000,1,2,,6.06.6001.18000
    Video Mixing Renderer 9,0x00200000,1,0,,6.06.6002.18005
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,11.00.6001.7000
    ACM Wrapper,0x00600000,1,1,,6.06.6002.18005
    Video Renderer,0x00800001,1,0,,6.06.6002.18005
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.6001.18000
    Line 21 Decoder,0x00600000,1,1,,6.06.6002.18005
    Video Port Manager,0x00600000,2,1,,6.06.6002.18005
    Video Renderer,0x00400000,1,0,,6.06.6002.18005
    RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.00.0001.0001
    WM ASF Writer,0x00400000,0,0,,11.00.6001.7000
    Sony Wave Hammer Surround,0x00200000,1,1,mchammer.dll,1.00.0000.1505
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.00.6001.18000
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,,6.06.6001.18000
    RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0001
    DVD Navigator,0x00200000,0,3,,6.06.6002.18005
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Overlay Mixer2,0x00200000,1,1,,6.06.6002.18005
    AC3Filter,0x40000000,1,1,ac3filter.cpl,1.00.0001.0000
    AVI Draw,0x00600064,9,1,,6.06.6002.18005
    Microsoft MPEG-2 Audio Encoder,0x00200000,2,0,msmpeg2enc.dll,11.00.6001.7000
    WST Pager,0x00800000,1,1,WSTPager.ax,6.06.6001.18000
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.6002.18005
    DV Video Decoder,0x00800000,1,1,,6.06.6001.18000
    RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,12.00.0001.0647
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.6002.18005
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.6002.18005
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.6001.18000
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,11.00.6001.7000
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.6001.18000
    Smart Tee,0x00200000,1,2,,6.06.6001.18000
    Overlay Mixer,0x00200000,0,0,,6.06.6002.18005
    RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,12.00.0001.0647
    AVI Decompressor,0x00600000,1,1,,6.06.6002.18005
    AVI/WAV File Source,0x00400000,0,2,,6.06.6002.18005
    Wave Parser,0x00400000,1,1,,6.06.6002.18005
    MIDI Parser,0x00400000,1,1,,6.06.6002.18005
    Multi-file Parser,0x00400000,1,1,,6.06.6002.18005
    File stream renderer,0x00400000,1,1,,6.06.6002.18005
    Microsoft MPEG-1/DD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,11.00.6001.7000
    RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0001
    AVI Mux,0x00200000,1,0,,6.06.6001.18000
    CyberLink QuickTime Source Filter,0x00200000,0,2,QuickTime.ax,1.00.0000.1016
    Line 21 Decoder 2,0x00600002,1,1,,6.06.6002.18005
    File Source (Async.),0x00400000,0,1,,6.06.6002.18005
    File Source (URL),0x00400000,0,1,,6.06.6002.18005
    Infinite Pin Tee Filter,0x00200000,1,1,,6.06.6001.18000
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.00.6002.18005
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.6002.18005
    MPEG Video Decoder,0x40000001,1,1,,6.06.6002.18005
    Sony ExpressFX Chorus,0x00200000,1,1,sfxpfx2.dll,1.00.0000.1501
    Sony ExpressFX Delay,0x00200000,1,1,sfxpfx2.dll,1.00.0000.1501
    Sony ExpressFX Distortion,0x00200000,1,1,sfxpfx1.dll,1.00.0000.1501
    Sony ExpressFX Equalization,0x00200000,1,1,sfxpfx2.dll,1.00.0000.1501
    Sony ExpressFX Flange/Wah-Wah,0x00200000,1,1,sfxpfx1.dll,1.00.0000.1501
    Sony ExpressFX Amplitude Modulation,0x00200000,1,1,sfxpfx2.dll,1.00.0000.1501
    Sony ExpressFX Reverb,0x00200000,1,1,sfxpfx1.dll,1.00.0000.1501
    Sony ExpressFX Stutter,0x00200000,1,1,sfxpfx1.dll,1.00.0000.1501
    Sony ExpressFX Dynamics,0x00200000,1,1,sfxpfx3.dll,1.00.0000.1501
    Sony ExpressFX Graphic EQ,0x00200000,1,1,sfxpfx3.dll,1.00.0000.1501
    Sony ExpressFX Noise Gate,0x00200000,1,1,sfxpfx3.dll,1.00.0000.1501
    Sony ExpressFX Time Stretch,0x00200000,1,1,sfxpfx3.dll,1.00.0000.1501
    Sony ExpressFX Audio Restoration,0x00200000,1,1,xpvinyl.dll,1.00.0000.2177
    Sony Multi-Band Dynamics,0x00200000,1,1,sfppack2.dll,1.00.0000.1501
    Sony Track Compressor,0x00200000,1,1,sftrkfx1.dll,1.00.0000.1506
    Sony Dither,0x00200000,1,1,sftrkfx1.dll,1.00.0000.1506
    Sony Chorus,0x00200000,1,1,sfppack1.dll,1.00.0000.1501
    Sony Distortion,0x00200000,1,1,sfppack3.dll,1.00.0000.1501
    Sony Gapper/Snipper,0x00200000,1,1,sfppack3.dll,1.00.0000.1501
    Sony Simple Delay,0x00200000,1,1,sfppack1.dll,1.00.0000.1501
    Sony Reverb,0x00200000,1,1,sfppack1.dll,1.00.0000.1501
    Sony Multi-Tap Delay,0x00200000,1,1,sfppack1.dll,1.00.0000.1501
    Sony Track Noise Gate,0x00200000,1,1,sftrkfx1.dll,1.00.0000.1506
    Sony Graphic EQ,0x00200000,1,1,sfppack2.dll,1.00.0000.1501
    Sony Track EQ,0x00200000,1,1,sftrkfx1.dll,1.00.0000.1506
    Sony Smooth/Enhance,0x00200000,1,1,sfppack3.dll,1.00.0000.1501
    Sony Resonant Filter,0x00200000,1,1,sfresfilter.dll,1.00.0000.1505
    Sony Parametric EQ,0x00200000,1,1,sfppack2.dll,1.00.0000.1501
    Sony Time Stretch,0x00200000,1,1,sfppack1.dll,1.00.0000.1501
    Sony Noise Gate,0x00200000,1,1,sfppack2.dll,1.00.0000.1501
    Sony Paragraphic EQ,0x00200000,1,1,sfppack2.dll,1.00.0000.1501
    Sony Vibrato,0x00200000,1,1,sfppack3.dll,1.00.0000.1501
    Sony Pan,0x00200000,1,1,sffrgpnv.dll,1.00.0000.1505
    Sony Pitch Shift,0x00200000,1,1,sfppack1.dll,1.00.0000.1501
    Sony Volume,0x00200000,1,1,sffrgpnv.dll,1.00.0000.1505
    Sony Flange/Wah-wah,0x00200000,1,1,sfppack3.dll,1.00.0000.1501
    Sony Graphic Dynamics,0x00200000,1,1,sfppack2.dll,1.00.0000.1501
    Sony Amplitude Modulation,0x00200000,1,1,sfppack3.dll,1.00.0000.1501

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,,
    WMVideo9 Encoder DMO,0x00600800,1,1,,
    MSScreen 9 encoder DMO,0x00600800,1,1,,
    DV Video Encoder,0x00200000,0,0,,6.06.6001.18000
    Indeo� video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
    MJPEG Compressor,0x00200000,0,0,,6.06.6002.18005
    Cinepak Codec by Radius,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Indeo� video 5.10,0x00200000,1,1,,6.06.6001.18000
    Intel IYUV codec,0x00200000,1,1,,6.06.6001.18000
    Microsoft RLE,0x00200000,1,1,,6.06.6001.18000
    Microsoft Video 1,0x00200000,1,1,,6.06.6001.18000

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,,
    WMAudio Encoder DMO,0x00600800,1,1,,
    IMA ADPCM,0x00200000,1,1,,6.06.6002.18005
    PCM,0x00200000,1,1,,6.06.6002.18005
    Microsoft ADPCM,0x00200000,1,1,,6.06.6002.18005
    GSM 6.10,0x00200000,1,1,,6.06.6002.18005
    CCITT A-Law,0x00200000,1,1,,6.06.6002.18005
    CCITT u-Law,0x00200000,1,1,,6.06.6002.18005
    MPEG Layer-3,0x00200000,1,1,,6.06.6002.18005

    Audio Capture Sources:
    Microphone (High Definition Aud,0x00200000,0,0,,6.06.6001.18000

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,,6.06.6002.18005
    Microsoft GS Wavetable Synth,0x00200000,1,0,,6.06.6002.18005

    WDM Streaming Capture Devices:
    HD Audio Muxed capture,0x00200000,1,1,,6.00.6001.18000
    ManyCam Virtual Webcam,0x00200000,1,2,,6.00.6001.18000
    USB2.0 1.3M UVC WebCam,0x00200000,1,1,,6.00.6001.18000

    WDM Streaming Rendering Devices:
    HD Audio Headphone/Speakers,0x00200000,1,1,,6.00.6001.18000

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.6000.16386
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.6002.18005

    Video Capture Sources:
    ManyCam Virtual Webcam,0x00200000,1,2,,6.00.6001.18000
    USB2.0 1.3M UVC WebCam,0x00200000,1,1,,6.00.6001.18000
    ManyCam Video Source,0x00200000,0,2,VideoSrcoii.dll,2.06.0000.0055

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.6001.18000

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.6002.18005
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.6001.18000

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,0,EncDec.dll,6.06.6002.18005
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.6002.18005
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.6002.18005

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,,6.00.6001.18000

    Audio Renderers:
    Speakers (High Definition Audio,0x00200000,1,0,,6.06.6002.18005
    Default DirectSound Device,0x00800000,1,0,,6.06.6002.18005
    Default WaveOut Device,0x00200000,1,0,,6.06.6002.18005
    DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,,6.06.6002.18005



    Please help me !!
  • _Perses_ - Lost City
    _Perses_ - Lost City Posts: 1,917 Arc User
    edited January 2012
    Here is a simple question:


    Are you holding any keys on the keyboard, or any of the mouse buttons down while the client is loading up (black screen)?
    Nothing worthwhile to mention here, enjoy the animated signature~

    [SIGPIC][/SIGPIC]
  • chelariuseforum
    chelariuseforum Posts: 0 Arc User
    edited January 2012
    Here is a simple question:


    Are you holding any keys on the keyboard, or any of the mouse buttons down while the client is loading up (black screen)?


    no.. :( , i just click on start after the upload ends and a black screen with the PWI pointer appears on the screen and is closing after 2 or 3 seconds... the PWI patch is closing too after the black screen disappear..
    I dont know what to do :(, please anyone find a solution for this!! :(
  • SylenThunder - Twilight Temple
    edited January 2012
    1. update your video driver, it is slightly outdated. Use the "Clean Install" option under advanced settings of the installer and always remember to run the install with administrator rights. (Right-click and select "Run as Administrator")

    2. Un-install any 3rd party video codecs that are installed on the system You've got a few there and any one of them could be causing the client to crash when it's loading up the opening video.

    3. enjoy =)

    Also, when you post your dxdiag, always wrap it with the [code] tags. ('#' icon in the WYSIWYG editor.)
    [SIGPIC][/SIGPIC]
  • chelariuseforum
    chelariuseforum Posts: 0 Arc User
    edited January 2012
    1. update your video driver, it is slightly outdated. Use the "Clean Install" option under advanced settings of the installer and always remember to run the install with administrator rights. (Right-click and select "Run as Administrator")

    2. Un-install any 3rd party video codecs that are installed on the system You've got a few there and any one of them could be causing the client to crash when it's loading up the opening video.

    3. enjoy =)

    Also, when you post your dxdiag, always wrap it with the [code] tags. ('#' icon in the WYSIWYG editor.)


    thank you sylenthunder.. I will try :)
  • chelariuseforum
    chelariuseforum Posts: 0 Arc User
    edited January 2012
    SylenThunder i removed all 3rd party codecs and update ATI but don't worked :(

    what can i do!!?


    Yesterday i runned PWI from a computer(2GB of RAM,Nvidia GForce 512MB,Intel Dual Core) and worked perfectly...


    need help again :((
  • SylenThunder - Twilight Temple
    edited January 2012
    Make sure that you've set it to Run as Administrator. Then temporarily disable your anti-virus software and verify the files a couple of times and try again.
    [SIGPIC][/SIGPIC]
  • chelariuseforum
    chelariuseforum Posts: 0 Arc User
    edited January 2012
    Make sure that you've set it to Run as Administrator. Then temporarily disable your anti-virus software and verify the files a couple of times and try again.

    i set it on run as administrator and no chance...
    i don't have antivirus..
  • SylenThunder - Twilight Temple
    edited January 2012
    i don't have antivirus..

    then maybe your system is suffering form a number of other issues. get antivirus and run a scan.
    [SIGPIC][/SIGPIC]
  • tsukasa660
    tsukasa660 Posts: 0 Arc User
    edited March 2012
    let me know when/if you find a fix...im having the same fun thing.
  • SylenThunder - Twilight Temple
    edited March 2012
    tsukasa660 wrote: »
    let me know when/if you find a fix...im having the same fun thing.

    Are you running in fullscreen mode or windowed?
    [SIGPIC][/SIGPIC]
  • tsukasa660
    tsukasa660 Posts: 0 Arc User
    edited March 2012
    Are you running in fullscreen mode or windowed?

    Ive tried both.
    i have reinstalled 3 times now and much more.
    just got my support ticket back...isnt helping much sadly...
  • SylenThunder - Twilight Temple
    edited March 2012
    Offhand I would say perform a clean install of the latest video drivers and see if that helps. Also make sure you don't have any video customization in your driver settings. All Direct3D and video settings should be at Default for your video card because the client does not play well with forced settings.

    More information is always helpful. Sometimes by looking at a dxdiag and hijackthis log I can find incompatible video renderers that are causing the issue.
    [SIGPIC][/SIGPIC]
  • tsukasa660
    tsukasa660 Posts: 0 Arc User
    edited March 2012
    Offhand I would say perform a clean install of the latest video drivers and see if that helps. Also make sure you don't have any video customization in your driver settings. All Direct3D and video settings should be at Default for your video card because the client does not play well with forced settings.

    More information is always helpful. Sometimes by looking at a dxdiag and hijackthis log I can find incompatible video renderers that are causing the issue.

    lol i dont think getting the latest drivers would help.
    ive had this computer for a week now.So I'd say i got the newest ones a week ago :3....
    here my info...thx for the help


    System Information
    Time of this report: 3/29/2012, 04:31:05
    Machine name: CLOUDBURST-PC
    Operating System: Windows 7 2010 64-bit (6.1, Build 7600) (7600.win7_gdr.111118-2330)
    Language: English (Regional Setting: English)
    System Manufacturer: HP-Pavilion
    System Model: KJ378AA-ABA a6430f
    BIOS: Phoenix - AwardBIOS v6.00PG
    Processor: AMD Phenom(tm) 8400 Triple-Core Processor (3 CPUs), ~2.1GHz
    Memory: 4096MB RAM
    Available OS Memory: 4094MB RAM
    Page File: 1069MB used, 7117MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    DirectX Debug Levels
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    Display Devices
    Card name: NVIDIA GeForce GT 240
    Manufacturer: NVIDIA
    Chip type: GeForce GT 240
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0CA3&SUBSYS_12353842&REV_A2
    Display Memory: 2769 MB
    Dedicated Memory: 978 MB
    Shared Memory: 1791 MB
    Current Mode: 1024 x 768 (32 bit) (85Hz)
    Monitor Name: Dell M991
    Monitor Model: DELL M991
    Monitor Id: DEL7001
    Native Mode: 1024 x 768(p) (84.997Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.9610 (English)
    Driver Version: 8.17.12.9610
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 2/29/2012 20:02:00, 17642816 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4FE3-11CF-787E-39321CC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0CA3
    SubSys ID: 0x12353842
    Revision ID: 0x00A2
    Driver Strong Name: oem4.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.12.9610:pci\ven_10de&dev_0ca3
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    Sound Devices
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A6C&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6526 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 12/13/2011 18:27:30, 4718952 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A6C&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6526 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 12/13/2011 18:27:30, 4718952 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Headphones (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2A6C&REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6526 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 12/13/2011 18:27:30, 4718952 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Sound Capture Devices

    DirectInput Devices
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x10DE, 0x03F1
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    Gameport Devices

    PS/2 Devices
    + Standard PS/2 Keyboard
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + PS/2 Compatible Mouse
    | Matching Device ID: *pnp0f13
    | Service: i8042prt
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    Disk & DVD/CD-ROM Drives
    Drive: C:
    Free Space: 101.3 GB
    Total Space: 157.0 GB
    File System: NTFS
    Model: Hitachi HDS721616PLA SCSI Disk Device

    Drive: D:
    Free Space: 64.0 GB
    Total Space: 76.3 GB
    File System: NTFS
    Model: WDC WD80 0JD-75MSA1 SCSI Disk Device

    System Devices
    Name: NVIDIA GeForce GT 240
    Device ID: PCI\VEN_10DE&DEV_0CA3&SUBSYS_12353842&REV_A2\4&397BEAC&0&0048
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&28
    Driver: n/a

    Name: PCI standard ISA bridge
    Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&08
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0BE4&SUBSYS_12353842&REV_A1\4&397BEAC&0&0148
    Driver: n/a

    Name: NVIDIA nForce 10/100 Mbps Ethernet
    Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&38
    Driver: n/a

    Name: NVIDIA nForce Serial ATA Controller
    Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&41
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_10DE&DEV_03EC&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&30
    Driver: n/a

    Name: NVIDIA nForce Serial ATA Controller
    Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&40
    Driver: n/a

    Name: NVIDIA nForce PCI System Management
    Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&09
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&0A
    Driver: n/a

    Name: PCI standard RAM Controller
    Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_2A6C103C&REV_A1\3&2411E6FE&1&00
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_2A6C103C&REV_A1\3&2411E6FE&1&20
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&60
    Driver: n/a

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_2A6C103C&REV_A3\3&2411E6FE&1&11
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&58
    Driver: n/a

    Name: LSI 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_11C1&DEV_5811&SUBSYS_2A6C103C&REV_70\4&1CA96F35&0&2820
    Driver: n/a

    Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_2A6C103C&REV_A3\3&2411E6FE&1&10
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_2A6C103C&REV_A2\3&2411E6FE&1&48
    Driver: n/a

    DirectShow Filters

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    VP6 Decompressor,0x00800000,1,1,vp6dec.ax,6.04.0002.0000
    InterVideo Video Decoder,0x00400000,2,4,IVIVIDEO.ax,7.00.0027.0191
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.00.0007.3067
    CoreVorbis Audio Decoder,0x00800000,1,1,CoreVorbis.ax,1.01.0000.0079
    MPC - Matroska Source,0x00600000,0,0,MatroskaSplitter.ax,1.02.0908.0000
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3067
    ffdshow Audio Decoder,0x3fffffff,1,1,ffdshow.ax,1.00.0007.3067
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    MPC - Matroska Splitter,0x00600000,1,1,MatroskaSplitter.ax,1.02.0908.0000
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16905
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
    MPC - RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.02.0908.0000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    MPC - MPEG-2 Video Decoder (Gabest),0x00500001,1,1,Mpeg2DecFilter.ax,1.03.1264.0000
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
    AAC Parser,0x00400000,1,1,aac_parser.ax,1.01.0000.0000
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.02.0908.0000
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
    WavPack Audio Decoder,0x00600000,1,1,WavPackDSDecoder.ax,1.01.0000.0484
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
    Haali Media Splitter,0x00800001,0,1,splitter.ax,1.09.0042.0001
    Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.09.0042.0001
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
    RadLight OptimFROG DirectShow Filter,0x00600000,0,1,RLOFRDec.ax,1.00.0000.0001
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
    CoreAAC Audio Decoder,0x00800000,1,1,CoreAAC.ax,1.02.0000.0573
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
    MPC - Ogg Source,0x00600001,0,0,OggSplitter.ax,1.02.0908.0000
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16905
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
    DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,8.02.0000.0026
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
    Haali Video Renderer,0x00200000,1,0,dxr.dll,
    MPC - RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.02.0908.0000
    DivX Decoder Filter,0xff800000,1,1,divxdec.ax,6.03.0000.0085
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
    DivX Demux,0x00600000,1,0,DivXMedia.ax,0.00.0000.0028
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.09.0042.0001
    MPC - AVI<->AC3/DTS,0x00600000,1,1,avi2ac3filter.ax,1.02.0908.0000
    DirectVobSub,0x00200000,2,1,VSFilter.dll,1.00.0001.0005
    MPC - RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.02.0908.0000
    DirectVobSub (auto-loading version),0x00800002,2,1,VSFilter.dll,1.00.0001.0005
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16905
    MPC - Ogg Splitter,0x00600001,1,1,OggSplitter.ax,1.02.0908.0000
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16905
    Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.09.0042.0001
    AC3Filter,0x40000000,1,1,ac3filter.ax,1.03.0001.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
    InterVideo Navigator,0x00190000,0,3,IVInav.ax,7.00.0027.0172
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    DC-Bass Source,0x00400000,0,1,DCBassSource.ax,1.01.0001.0000
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    MPC - DTS/AC3/DD+ Source,0x00600000,0,1,dtsac3source.ax,1.02.0908.0000
    ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.00.0007.3067
    DivX Subtitle Decoder,0x00600000,1,1,DivXMedia.ax,0.00.0000.0028
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    VP7 Decompressor,0x00800000,1,1,vp7dec.ax,7.00.0008.0000
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
    MPC - FLV Source (Gabest),0x00600000,0,0,FLVSplitter.ax,1.02.0908.0000
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16905
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
    MPC - CDXA Reader,0x00600000,0,1,cdxareader.ax,1.02.0908.0000
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
    WavPack Audio Splitter,0x00600000,1,1,WavPackDSSplitter.ax,1.01.0000.0323
    ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.00.0007.3067
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    MPC - RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.02.0908.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
    Haali Video Sink,0x00200000,1,0,splitter.ax,1.09.0042.0001
    AC3File,0x00600000,0,1,ac3file.ax,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
    ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.00.0007.3067
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16905
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
    DivX 6.8.5 Codec (3 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7600.16385
    ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
    VP60
  • SylenThunder - Twilight Temple
    edited March 2012
    tsukasa660 wrote: »
    lol i dont think getting the latest drivers would help.
    ive had this computer for a week now.So I'd say i got the newest ones a week ago :3....

    Actually, that would mean that you have the latest driver version that the manufacturer of your system deemed "stable" when they built it a few months ago. It's also typically a customized version of the driver with stripped down or added features.

    With any system, I always recommend downloading the latest driver files direct from the manufacturer of the video card and performing a "Clean Install". It is a standard practice when troubleshooting issues that may be caused by a video driver, and has an amazing success rate at solving the issues.

    Looking at your dxdiag, it does seem that you have the latest driver. However, if it was supplied with your system, I would still recommend downloading and performing a clean install.
    One thing I do notice is that you have a large number of video codecs. Most are fairly commonplace, but you do have some for converting Matroska files and some are mown to have compatibility issues. The two that strike me right off the bat are ffdshow and Halli Media Splitter. I have had personal experience with these causing an issue with the game working properly.
    My recommendation based on the info you gave would be to un-install all your third-party video codecs, reboot, and then try launching the client. If it works, install them back, one at a time and test the client. In my case ffdshow was conflicting with another codec and they cause an issue until I reconfigured the advanced settings for the codecs.

    Hope that helps.
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  • stewie24
    stewie24 Posts: 2 Arc User
    edited November 2014
    Ive had the same problem recently and nothing on the forums could help me, if anyone else is having the same problem try adjusting your graphics settings in the launcher.

    Hope this helps anyone.
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited November 2014
    stewie24 wrote: »
    Ive had the same problem recently and nothing on the forums could help me, if anyone else is having the same problem try adjusting your graphics settings in the launcher.


    Hope this helps anyone.
    This looks like a NECRO!

    stewie24 replied to a message that was 2 years 7 months 11 days 6 hours 26 minutes old.

    Any thread over one month (30 days) old is considered to be a dead thread and you're not supposed to post in them. The person you are replying to probably doesn't care any more or can no longer be found on the forums. The topic itself could be out of date. Next time just make a new thread.

    Let's see how long it takes for a mod to close this :)
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