Can i still get acces to mine char after Arc Defender

sobat
sobat Posts: 26 Arc User
edited November 2014 in General Discussion
With that new arc defender is coming u get a code by email.

Thats nice but when i started on PWI in 2008 i was by a other internet provider. But i switch to an from internet provider and the old provider deleted mine old internet account + email adress. So there is problem that email account is deleted and I can never get acces to it.

Now i have wrote a ticket to customer support but has still no reaction. b:surrender


So do i get a problem as that new arc defender is implemented?
Post edited by sobat on

Comments

  • noodlepunch
    noodlepunch Posts: 132 Arc User
    edited November 2014
    http://www.arcgames.com/en/arc-news/detail/7007893-arc-defender

    When you first login it will save that computer as a safe location. At that point you will be able to disable Defender by following the instructions on that page.

    They did also state in an announcement that you can change your email address in Arc. I'm heading to bed and don't use Arc to access the game, so I'm not sure where on the site you are able to get to that. Hopefully someone will chime in with that info for you.
  • Kemonomimi - Morai
    Kemonomimi - Morai Posts: 61 Arc User
    edited November 2014
    We have had login troubles before with PWI/ARC. Once more and its goodbye for me to PWI. And i wanna bet it wont be me alone b:victory I tried several times to change my email-address and every time it was: cant change, send ticket.
  • kikiwikilili
    kikiwikilili Posts: 80 Arc User
    edited November 2014
    sobat wrote: »

    So do i get a problem as that new arc defender is implemented?

    Ofc, PWI died when they introduced ARC...it will be worse with that "defender"
  • Auldwulf - Dreamweaver
    Auldwulf - Dreamweaver Posts: 109 Arc User
    edited November 2014
    I have a question about Arc Defender also. Maybe someone could enlighten me here. I log on two different computers, my main one at home, and one at work, (a different computer). How is that going to work?

    Thank you for any help in advance.     b:victory
  • Vyvyan - Dreamweaver
    Vyvyan - Dreamweaver Posts: 323 Arc User
    edited November 2014
    Auldwulf - Dreamweaver wrote: »
    I have a question about Arc Defender also. Maybe someone could enlighten me here. I log on two different computers, my main one at home, and one at work, (a different computer). How is that going to work?

    Thank you for any help in advance.     b:victory

    After your initial log in, once you disable it, it shouldn't matter.
  • Vyvyan - Dreamweaver
    Vyvyan - Dreamweaver Posts: 323 Arc User
    edited November 2014
    noodlepunch wrote: »
    http://www.arcgames.com/en/arc-news/detail/7007893-arc-defender

    When you first login it will save that computer as a safe location. At that point you will be able to disable Defender by following the instructions on that page.

    They did also state in an announcement that you can change your email address in Arc. I'm heading to bed and don't use Arc to access the game, so I'm not sure where on the site you are able to get to that. Hopefully someone will chime in with that info for you.

    It's not active yet.
  • Vyvyan - Dreamweaver
    Vyvyan - Dreamweaver Posts: 323 Arc User
    edited November 2014
    sobat wrote: »
    With that new arc defender is coming u get a code by email.

    Thats nice but when i started on PWI in 2008 i was by a other internet provider. But i switch to an from internet provider and the old provider deleted mine old internet account + email adress. So there is problem that email account is deleted and I can never get acces to it.

    Now i have wrote a ticket to customer support but has still no reaction. b:surrender


    So do i get a problem as that new arc defender is implemented?

    Don't use Arc like pretty much everyone else.
  • Annalyse - Heavens Tear
    Annalyse - Heavens Tear Posts: 2,618 Arc User
    edited November 2014
    Vyvyan - Dreamweaver wrote: »
    Don't use Arc like pretty much everyone else.

    Even if you don't use it to run the game (which I don't), you still need to open it now and again if you ever want blessings or other free gifts.

    That said, as someone earlier stated, it sounds like the first time you log in it will be allowed. Since there is a way to disable it, just do that immediately after you log in and you should be fine.
    [SIGPIC][/SIGPIC]
    Annalyse (veno) - Melosa (cleric) - Glynneth (archer) - Pickerel (sin)
    Florafang (wiz) - RubixCube (barb) - Laravell (psy) - Diviah (Mystic)
    Torchwood (BM) - Sataea (Seeker) - Wystera (Sin) - Allissere (SB)

    Looking for a mature faction on HT? pwi-forum.perfectworld.com/showthread.php?t=760842
  • noodlepunch
    noodlepunch Posts: 132 Arc User
    edited November 2014
    Auldwulf - Dreamweaver wrote: »
    I have a question about Arc Defender also. Maybe someone could enlighten me here. I log on two different computers, my main one at home, and one at work, (a different computer). How is that going to work?

    Thank you for any help in advance.     b:victory

    When you first login that computer will saved as safe. When you attempt to login from work it will send you an email with a PIN code to verify this new location. You can have up to 15 saved locations that you won't need to keep verifying.

    You can also disable defender and not have to go thru all of that.
    Vyvyan - Dreamweaver wrote: »
    It's not active yet.

    I never said it was active. I was answering the OP questions about being able to login after defender is active. Read before replying? b:chuckle
  • Rawynn - Archosaur
    Rawynn - Archosaur Posts: 266 Arc User
    edited November 2014
    noodlepunch wrote: »
    When you first login that computer will saved as safe. When you attempt to login from work it will send you an email with a PIN code to verify this new location. You can have up to 15 saved locations that you won't need to keep verifying.

    You can also disable defender and not have to go thru all of that.

    15 saved locations, well that will be kinda helpful. wonder how that's going to work?
    [SIGPIC]SIGPIC]
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2014
    Rawynn - Archosaur wrote: »
    15 saved locations, well that will be kinda helpful. wonder how that's going to work?
    From the Arc Defender info page
    What should I do if I don't want to enter a PIN every time I log in?

    In the Arc Defender window, make sure the box next to "Save this PC and allow future access without a PIN" is checked when entering the PIN. Additionally, you can assign a name to the computer (up to 15 characters) to easily identify it later.
    (Insert fancy image here)
    image
  • sparkiesoft
    sparkiesoft Posts: 47
    edited November 2014
    Auldwulf - Dreamweaver wrote: »
    I have a question about Arc Defender also. Maybe someone could enlighten me here. I log on two different computers, my main one at home, and one at work, (a different computer). How is that going to work?

    Thank you for any help in advance.     b:victory

    If you disable it on your main PC, then it will work like normal. (as in, you'll be able to log in without any extra prompts) If you keep it enabled, when you log in your second computer, you will be asked to input a verification code that is emailed to whatever your email address is, that's tied to Arc. Get the code, input it, and choose if you want Arc to remember that PC for future use.
  • Kemonomimi - Morai
    Kemonomimi - Morai Posts: 61 Arc User
    edited November 2014
    sparkiesoft wrote: »
    If you disable it on your main PC, then it will work like normal. (as in, you'll be able to log in without any extra prompts) If you keep it enabled, when you log in your second computer, you will be asked to input a verification code that is emailed to whatever your email address is, that's tied to Arc. Get the code, input it, and choose if you want Arc to remember that PC for future use.

    I want to disable it for every computer i ever login with. Or make the change of email address easier, so i dont have to send a ticket

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