Support Question

Demodude - Dreamweaver
Demodude - Dreamweaver Posts: 397 Arc User
edited September 2014 in General Discussion
If I no longer have access to the email address for one of my accounts, is there still a way to send a ticket in and converse with support about that account?
ChayalBoded 102/102/101 Celestial Sage Rank 9 Assassin

English is my second language sorry that I mess up sometimes

Tempest b:dirty
Post edited by Demodude - Dreamweaver on

Comments

  • Roseary - Sanctuary
    Roseary - Sanctuary Posts: 978 Arc User
    edited September 2014
    If you can log into the account you can, check the support page on the website.
    [SIGPIC][/SIGPIC]
  • raevvenn
    raevvenn Posts: 78 Arc User
    edited September 2014
    I had the same problem and could also not log into my account.

    I emailed customer service at: pwe1@mailmw.custhelp.com and got help there.

    GL b:victory
  • Groovypoppet - Dreamweaver
    Groovypoppet - Dreamweaver Posts: 65 Arc User
    edited September 2014
    Yes, I recently just did this with my seeker's account. I can't access the AOL email the account was originally created with a few years ago, so I made a new email and sent a ticket requesting the change. Took about a week and having to provide identifying information, but all is well now.
    --
    102/102/102 demon cleric

    started playing April 2009.. took a few years break.. PWI is truly the Hotel California of MMORPGs b:surrender