R9 3 rd npced:(

tiphanie0
tiphanie0 Posts: 0 Arc User
edited September 2014 in General Discussion
So earlier this week I went to npc a belt mold and accidentally npced my real one. I was told to submit a ticket and it would be replaced. The support people are trying to tell me that it isn't possible to be replaced when in fact there are people how got an item of theirs replaced. What more should I do? It was a stupid mistake and they aren't giving me anything for it. I can't even buy mor gsts or mogs because there is no quest to get the belt. All the help is appreciated. I don't know what else to dob:angryb:cry
Post edited by tiphanie0 on

Comments

  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited September 2014
    If they don't want to replace it then nothing can be done.

    People should always be careful and check what they npc, I personally did bound all my R9rr to be sure an accident like that doesn't happen.
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • Azura - Lost City
    Azura - Lost City Posts: 2,281 Arc User
    edited September 2014
    Welcome to the I-npced-my-r9 club!

    We can assure you that it's totally possible to recover your r9. And we also recommend everyone else to buy binding scrolls for your r9 gear    b:pleased
    [SIGPIC]http://pwi-forum.perfectworld.com/image.php?type=sigpic&userid=929114001&dateline=1398892224[/SIGPIC]
  • tiphanie0
    tiphanie0 Posts: 0 Arc User
    edited September 2014
    It was the only piece that wasn't bound!!
  • Socqar - Lost City
    Socqar - Lost City Posts: 511 Arc User
    edited September 2014
    I can assure you as I already did in game, MANY people got pieces back. CSers and non CSers, usually once faster or with less tickets than the other, but got them back.

    At this point I know over 10 who got it back, and 0 who didn't... Just keep insisting and hope for the best!

    Gl and cheers
  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited September 2014
    tiphanie0 wrote: »
    It was the only piece that wasn't bound!!

    Well you should have bound it, that's too bad, but nothing can be done if the support don't want to replace it.

    Maybe try to pm the CM.
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • TZoner - Raging Tide
    TZoner - Raging Tide Posts: 1,764 Arc User
    edited September 2014
    It is all about how you form/word your ticket. The most concise and clearly written ticket usually gets the best response. Be clear in what your issue is and give them as much info as is needed without being TOO detailed and making it a story. If they need more info they will usually ask you.
    [SIGPIC][/SIGPIC]
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited September 2014
    If you have a screenshot of your r9r piece which you NPC'ed provide them as a evidence.
    It helps a lot in this cases.
    [SIGPIC][/SIGPIC]
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  • Sir_comsizer - Archosaur
    Sir_comsizer - Archosaur Posts: 173 Arc User
    edited September 2014
    Believe me, they CAN check it and they CAN replace it. They are just being a pain. Go over their heads & ask to speak to a supervisor.
    [SIGPIC][/SIGPIC]
  • ballenato
    ballenato Posts: 240 Arc User
    edited September 2014
    They'll prob replace it, but it wont have refines/shards... and roll will be random.

    b:bye
  • tiphanie0
    tiphanie0 Posts: 0 Arc User
    edited September 2014
    Thanx for the inputs. And Azura it's not fun being in the r9 npc club:( they said they are going to work on a replacement in a future maintenance. Whatever that means. Guess I just have to wait some more
  • mechabeastmc666
    mechabeastmc666 Posts: 346 Arc User
    edited September 2014
    tiphanie0 wrote: »
    So earlier this week I went to npc a belt mold and accidentally npced my real one. I was told to submit a ticket and it would be replaced. The support people are trying to tell me that it isn't possible to be replaced when in fact there are people how got an item of theirs replaced. What more should I do? It was a stupid mistake and they aren't giving me anything for it. I can't even buy mor gsts or mogs because there is no quest to get the belt. All the help is appreciated. I don't know what else to dob:angryb:cry
    I wouldn't say you didn't get anything. You got a learning experience, much more valuable than the entire set of R9. You know to not make the same mistake next time. As far as those members that told you that they got their item's replaced, It's probably a lie. These users lie all the time.
  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited September 2014
    ballenato wrote: »
    They'll prob replace it, but it wont have refines/shards... and roll will be random.

    b:bye

    Oh noes, they won't send back the belt with shards and refine? Bad GM. b:shocked
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • tiphanie0
    tiphanie0 Posts: 0 Arc User
    edited September 2014
    Xx_BeLLa_xX - Harshlands wrote: »
    Oh noes, they won't send back the belt with shards and refine? Bad GM. b:shocked

    Do you know anything about the r9 belt? It can't be refined or sharded-.- not even 3rd cast. Nation war belt yes it can be refined.


    And they just emailed me back saying that I will get it back so it's not a lie. Just takes a lot of complaining and hassle. For being the top end game gear it should automatically come bound IMO.
  • mechabeastmc666
    mechabeastmc666 Posts: 346 Arc User
    edited September 2014
    tiphanie0 wrote: »
    Do you know anything about the r9 belt? It can't be refined or sharded-.- not even 3rd cast. Nation war belt yes it can be refined.
    He was being sarcastic i believe.
  • ballenato
    ballenato Posts: 240 Arc User
    edited September 2014
    Xx_BeLLa_xX - Harshlands wrote: »
    Oh noes, they won't send back the belt with shards and refine? Bad GM. b:shocked

    I was talking about any r9 piece but for belt, if it had engraving, when they replace it, it wont have it :)

    b:bye
  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited September 2014
    tiphanie0 wrote: »
    Do you know anything about the r9 belt? It can't be refined or sharded-.- not even 3rd cast. Nation war belt yes it can be refined.

    You Sir need to learn sarcasm. b:cute
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • Keisari - Raging Tide
    Keisari - Raging Tide Posts: 384 Arc User
    edited September 2014
    WTS [Sarcasm Radar]s, call 0-KITTY-ROLL to order yours!
    [SIGPIC][/SIGPIC]
    Kittysama - Raging Tide in APS-barb disguise, when avatars were bugged. Now posting again as Kittysama.
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  • Socqar - Lost City
    Socqar - Lost City Posts: 511 Arc User
    edited September 2014
    tiphanie0 wrote: »
    Thanx for the inputs. And Azura it's not fun being in the r9 npc club:( they said they are going to work on a replacement in a future maintenance. Whatever that means. Guess I just have to wait some more

    you'll be mailed with it next maint, make sure you have space in Mailbox :)

    PD: Daaamn those engraving refines and shard lost will hurt! /scarcasm xD
  • Templar - Sanctuary
    Templar - Sanctuary Posts: 607 Arc User
    edited September 2014
    You prob aren't a CSer , thay only helping with that kind of problems if you $ shoper , others are treated like ****..

    if they wont help you just uninstall game or charge.
  • Jamzees - Archosaur
    Jamzees - Archosaur Posts: 23 Arc User
    edited September 2014
    tell me this since when r9 been npc able coz they nerver have in the past or now i sure of that
  • Azura - Lost City
    Azura - Lost City Posts: 2,281 Arc User
    edited September 2014
    Jamzees - Archosaur wrote: »
    tell me this since when r9 been npc able coz they nerver have in the past or now i sure of that

    Since ever. It has always been possible to npc r9 gear.
    [SIGPIC]http://pwi-forum.perfectworld.com/image.php?type=sigpic&userid=929114001&dateline=1398892224[/SIGPIC]
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited September 2014
    Jamzees - Archosaur wrote: »
    tell me this since when r9 been npc able coz they nerver have in the past or now i sure of that

    It's the primary reason they added the extra "Are you sure?" dialogue box that everyone clicks through without double-checking to sell their R9 gear.
    [SIGPIC][/SIGPIC]
  • Ashgaroth - Raging Tide
    Ashgaroth - Raging Tide Posts: 3 Arc User
    edited September 2014
    idk if anyone has said this too lazy to read it all but ask for your ticket to be elevated up to a manager. and they should take care of it quickly.
  • Longknife - Harshlands
    Longknife - Harshlands Posts: 4,843 Arc User
    edited September 2014
    tiphanie0 wrote: »
    The support people are trying to tell me that it isn't possible to be replaced

    You're welcome.

    Sincerely,
    Harshlands <3
    I <3 AGOREY
  • Marengo - Lost City
    Marengo - Lost City Posts: 771 Arc User
    edited September 2014
    SylenThunder - Sanctuary wrote: »
    It's the primary reason they added the extra "Are you sure?" dialogue box that everyone clicks through without double-checking to sell their R9 gear.
    This was good intention, but it doesn't work properly since this window pops up every time you want to sell almost anything that is not dq. Ppl click it without looking. It should work only on really valuable items or players should be given an option to mark desirable items as valuable which would cause this dialogue to appear if you sell them. Maybe in time...
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  • ImNotFeelnIt - Heavens Tear
    ImNotFeelnIt - Heavens Tear Posts: 211 Arc User
    edited September 2014
    Marengo - Lost City wrote: »
    This was good intention, but it doesn't work properly since this window pops up every time you want to sell almost anything that is not dq. Ppl click it without looking. It should work only on really valuable items or players should be given an option to mark desirable items as valuable which would cause this dialogue to appear if you sell them. Maybe in time...

    It works properly. If you click thru it, that's your problem.

    \"Officer, the light *was* red, but I was still able to drive right thru it!"
    \\"I don't think that intersection was designed very well, It's not *all* my fault!"
  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited September 2014
    They should make R9 (R9r, R9rr) unable to be sold. No one would voluntary sell any piece of R9 anyway, it's not like there was more powerful gears.

    That would avoid the accident of npc it thinking it's a mold and in the same time if someone's account get **** at least the R9 gears will be safe.

    Making the molds looking different would be a solution too, but I doubt they ever do it.
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • bluestuffzzz
    bluestuffzzz Posts: 627 Arc User
    edited September 2014
    ImNotFeelnIt - Heavens Tear wrote: »
    It works properly. If you click thru it, that's your problem.

    \"Officer, the light *was* red, but I was still able to drive right thru it!"
    \\"I don't think that intersection was designed very well, It's not *all* my fault!"

    It operates under the parameters it was given and completes the intended task. Unfortunately, the developers have pretty much put all items minus DQ as a trigger. Logically, if all items were rare and valuable, the game would be oversaturated with valuable items. Unfortunately, OHT maps aren't very valuable. Furthermore, the majority of what triggers the message are items that NPC for less than 500 coins and are so saturated on the server that you may be able to sell them for 1k... If you're lucky, of course.

    So the argument of the officer and the red light isn't really related to this at all. It's pretty irrelevant, because when you live in a society, you are expected to follow laws. They are in place to protect other people, and it's irrelevant and a moot point if you "think" the intersection wasn't designed well. In PWI, when the message prompts, it's expected that one would click "NPC it anyway, please!", instead of "Save this super rare item that sells for 1k". I think if we are being completely honest, the developers (Wanmei), should have created some form of logic... I know, crazy concept. The idea that most items on the server are actually rare isn't a design flaw, but more of a poor choice and "easy way" to design a prompt. It takes less time to post up a message under all most items and call it a day, as opposed to picking and choosing which items are actually in fact rare.
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