Glitch on completing Arcane SkyII

byebyebabt2
byebyebabt2 Posts: 0 Arc User
edited August 2014 in Quality Corner
Have a glitch

At Linn Shoyo - Lord Tyrants Outpost Primal

After completing all steps for the completion of Arcane Sky II and returning to NPC (Linn Shoyo) I clicked through the chat she gave but received no exp and also have lost the Arcane Sky Bar that is usually shown under character avatar.

I have reported this problem by ticket and they said to post my problem here.

After working my socks off to get my character to level 105 I am to say the least very disappointed not to be able to progress with the Arcane Levels.

Any chance this can be sorted please ?
Post edited by byebyebabt2 on

Comments

  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited August 2014
    Do you have a SS of the char window (the one showing the arcane/mirage sky) also check in your quests, maybe you need to reach a specific level of arcane to continue the quest.
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • Salari - Raging Tide
    Salari - Raging Tide Posts: 2,102 Arc User
    edited August 2014
    lol, they told you to post your problem here? How much more pathetic can pwe's customer service be. Why do they even bother having one?

    The only thing you can do is shut the client completely down and do a check on the system files with the launcher. Other than that only pwe's staff can address it
    Marine - Marshall - Raging Tides - Retired
    [SIGPIC][/SIGPIC]
    DEMHEALSMAN - Dreamweaver
    Yes, because people really need 900+ dex or 1000+ magic just for the lulz
  • byebyebabt2
    byebyebabt2 Posts: 0 Arc User
    edited August 2014
    Hi Bella -

    Yes I have done RB before on 2 other chars so I have checked all things related but ty for mentioning.





    Salari - Thank you yes tried that


    b:cute
  • DeffyNature - Archosaur
    DeffyNature - Archosaur Posts: 1,400 Arc User
    edited August 2014
    Upon checking the npc you mentioned, I cannot find the quest name you provided, which one from her is it? http://www.pwdatabase.com/pwi/npc/40294
    I ask this because if it's part of a chain, you will receive nothing.
    As to the bar, that does sound odd. Something similar happens when the bar switches to a new level and it is completely empty, but the Arcane sky level should still be written there and there is a faded outline, although it doesn't sound like exactly like what you're experiencing.
    [SIGPIC][/SIGPIC]
  • Verenor - Morai
    Verenor - Morai Posts: 699 Arc User
    edited August 2014
    Still waiting for that screenshot before attempting anymore troubleshooting.
  • byebyebabt2
    byebyebabt2 Posts: 0 Arc User
    edited August 2014
    S/S of missing arcane bar [IMG]<a href="http://photobucket.com/&quot; target="_blank"><img src="http://i415.photobucket.com/albums/pp240/EllanyTags/Amissingarcanebar.jpg&quot; border="0" alt=" photo Amissingarcanebar.jpg"/></a>http://[/IMG]


    S/S quest location and NPC [IMG]<a href="http://photobucket.com/&quot; target="_blank"><img src="http://i415.photobucket.com/albums/pp240/EllanyTags/ALordTyrantsoutpost.jpg&quot; border="0" alt=" photo ALordTyrantsoutpost.jpg"/></a>http://[/IMG]

    Cant remember the name of the quest as I no longer have it in quest log. I completed the chain thought for Arcane Sky Level II and handed it in to the NPC
  • byebyebabt2
    byebyebabt2 Posts: 0 Arc User
    edited August 2014
    <a href="http://photobucket.com/&quot; target="_blank"><img src="http://i415.photobucket.com/albums/pp240/EllanyTags/Amissingarcanebar.jpg&quot; border="0" alt=" photo Amissingarcanebar.jpg"/></a>http://[/URL]
  • Testxvl - Sanctuary
    Testxvl - Sanctuary Posts: 149 Arc User
    edited August 2014
    ....
    Press C and check under that character avatar. Don't look at the one in top left corner, you'll only see your hp/mp/chi there lol.
    This is a test
  • byebyebabt2
    byebyebabt2 Posts: 0 Arc User
    edited August 2014
    The matter has now been resolved ty and everything is back to normal
  • DeffyNature - Archosaur
    DeffyNature - Archosaur Posts: 1,400 Arc User
    edited August 2014
    That's nice, but solve the mystery, what actually happened?
    [SIGPIC][/SIGPIC]
  • byebyebabt2
    byebyebabt2 Posts: 0 Arc User
    edited August 2014
    Havent a clue lol

    When I logged on today I could see my Arcane SKy Level and could continue with the quests .. so fingers crossed ....

    b:laughb:laugh