Morai weird latency

XXHotXx - Morai
XXHotXx - Morai Posts: 1,246 Arc User
edited January 2014 in General Discussion
Ok it's whole day i am having a terrible latency just on morai server,
my ping is just fine, others pwi servers are just fine, other online games are just fine...

http://imageshack.com/a/img15/6321/0pg7.jpg

morai server is 18k ping.... why? other players having same issue, please fix this is unplayable
mypers.pw/1.7/#123510
mypers.pw/1.7/#123524

i58.tinypic.com/231jj8.jpg
Post edited by XXHotXx - Morai on

Comments

  • SylenThunder - Twilight Temple
    edited January 2014
    You should read this.

    Then you wouldn't make a stupid statement like this...
    Ok it's whole day i am having a terrible latency just on morai server,
    my ping is just fine, others pwi servers are just fine, other online games are just fine...

    http://imageshack.com/a/img15/6321/0pg7.jpg

    morai server is 18k ping.... why? other players having same issue, please fix this is unplayable
    Also, just because....
    People hate me for posting this over and over, but damnit, there's just nothing better to say until you bother to provide more information. And seriously, there's a much better chance that the issue is either on your end, or somewhere between you and the servers. Unfortunately, that can't be determined until you give us something to work with.

    Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your antivirus/security software. (Especially with Norton360 or MSE)
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it. (Common with some modems.)
    6. Your firewall settings are too strict. (Very common withNorton360, ZoneAlarm, and Commodo firewall.)
    7. Your router is configured improperly. (Or it's just a cheap router that can't handle the traffic you're putting on it.)
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list of possible issues.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone/cable line at the pole and it's raining. (I have personally had this happen.)
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (Most common)
    19. There is heavy sunspot activity. (Has happened within the past two years)
    20. There's a regional router outage. (This has happened more than a few times. More often occurs with trunk lines crossing large bodies of water)

    That's just a few. Sometimes, the easiest fix is something like shutting down your Modem/Router/PC for three minutes and then bringing them back up. Unfortunately, all you've done is complain about having high latency. You haven't done anything that might lead someone who can help you, to be able to help you resolve the issue you're having.
    The more details you give, the better I can narrow it down and tell you what the issue is.

    At an absolute minimum I would need a copy of a traceroute to the server, and detailed information about how your local network is configured. In some cases, even a published Speccy log.

    You don't have to be a tech wiz to provide any of this information either. You just need to be able to click the links I provided and to read and comprehend/follow instructions. I can understand you're frustrated, but sitting and complaining about a connection, without actually ever attempting to fix it, or provide information for those that can help you fix it, it probably one of the stupidest things you can do. If you feel offended by this statement, then you really need to take a closer look at reality.
    SweetieBot can you report server status?
    [SIGPIC][/SIGPIC]
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited January 2014

    SweetieBot can you report server status?
    Here's the server status:

    West Coast Servers:
    Sanctuary (PVE) (pwigc2.perfectworld.com): ONLINE (Ping: 506ms)
    Heaven's Tear (PVE) (pwigc4.perfectworld.com): ONLINE (Ping: 134ms)
    Lost City (PvP) (pwigc3.perfectworld.com): ONLINE (Ping: 136ms)
    Archosaur (PvE) (pwiwest4.perfectworld.com): ONLINE (Ping: 146ms)

    East Coast Servers:
    Harshlands (PvP) (pwieast1.perfectworld.com): ONLINE (Ping: 43ms)
    Dreamweaver (PvE) (pwieast2.perfectworld.com): ONLINE (Ping: 82ms)
    Raging Tide (PvE) (pwieast3.perfectworld.com): ONLINE (Ping: 55ms)

    European Servers:
    Morai (PvE) (pwieu3.en.perfectworld.eu): ONLINE (Ping: 194ms)
    [SIGPIC][/SIGPIC]
    I only respond if you begin a line with "SweetieBot", read the link below for commands
    SweetieBot FAQ / Usage: pwi-forum.perfectworld.com/showthread.php?t=1566451

    Status: ONLINE
  • XXHotXx - Morai
    XXHotXx - Morai Posts: 1,246 Arc User
    edited January 2014
    You should read this.

    Then you wouldn't make a stupid statement like this...

    Also, just because....

    SweetieBot can you report server status?

    b:spit

    quiet pls.

    i ping archosaur server less than morai one, and i am EU based.

    also i have 40ms in teamspeak, 20ms speedtest... 18k ms on morai server..........

    this forum heroes b:lipcurl
    mypers.pw/1.7/#123510
    mypers.pw/1.7/#123524

    i58.tinypic.com/231jj8.jpg
  • Eledrial - Archosaur
    Eledrial - Archosaur Posts: 17 Arc User
    edited January 2014
    when very large quantities of people get the same lag problems on an othervise lag free server which has happened recent days on morai please don't discurage this as their own internet problem etc.
  • SylenThunder - Twilight Temple
    edited January 2014
    b:spit

    quiet pls.

    i ping archosaur server less than morai one, and i am EU based.

    also i have 40ms in teamspeak, 20ms speedtest... 18k ms on morai server..........

    this forum heroes b:lipcurl
    Your path to Archosar, to Teamspeak, and to other games, will not be the same as the path to the Morai server. Something in your path to Morai is having a problem. Usually it's a regional router. If you had bothered to read what I posted, or the other thread I linked, you might understand that. Instead, you're just making silly statements again.
    when very large quantities of people get the same lag problems on an othervise lag free server which has happened recent days on morai please don't discurage this as their own internet problem etc.
    I'm not saying it's their connection. I'm saying it's most likely a regional router. You should actually read what I posted.
    Then maybe you wouldn't be making silly statements too.
    [SIGPIC][/SIGPIC]
  • XXHotXx - Morai
    XXHotXx - Morai Posts: 1,246 Arc User
    edited January 2014
    man everything pings ok besides morai server,

    some other players suffering same problem dunno what else to say...
    mypers.pw/1.7/#123510
    mypers.pw/1.7/#123524

    i58.tinypic.com/231jj8.jpg
  • SylenThunder - Twilight Temple
    edited January 2014
    man everything pings ok besides morai server,

    some other players suffering same problem dunno what else to say...
    Run a traceroute.

    I'd be willing to bet the others with the issues are hitting the same regional router that's dropping your packets.

    Ping won't tell you diddly.

    Here, just for kicks. this is my traceroute to Morai....
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\SylenThunder>tracert pwieu3.en.perfectworld.eu

    Tracing route to pwieu3.en.perfectworld.eu [95.172.91.8]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.15.1
    2 1 ms 1 ms <1 ms 192.168.1.254
    3 * 39 ms 100 ms 76-250-208-2.lightspeed.livnmi.sbcglobal.net [76.250.208.2]
    4 102 ms 83 ms 84 ms 75.26.64.114
    5 * * * Request timed out.
    6 * * * Request timed out.
    7 * 326 ms 325 ms 12.83.32.129
    8 219 ms 101 ms 86 ms ggr4.cgcil.ip.att.net [12.122.133.33]
    9 * 155 ms 219 ms chi-bb1-link.telia.net [213.248.87.253]
    10 222 ms 127 ms 140 ms nyk-bb2-link.telia.net [80.91.249.111]
    11 223 ms 228 ms 173 ms ldn-bb2-link.telia.net [213.155.135.66]
    12 246 ms 211 ms 241 ms adm-bb4-link.telia.net [213.155.136.87]
    13 163 ms 251 ms 275 ms adm-b4-link.telia.net [80.91.253.182]
    14 274 ms 254 ms * internap-ic-155294-adm-b4.c.telia.net [80.239.161.58]
    15 292 ms 273 ms 144 ms border1.tge8-1-bbnet2.ams004.pnap.net [95.172.78.66]
    16 187 ms 247 ms 239 ms perfectworldent-6.border1.ams004.pnap.net [95.172.88.90]

    A few bad hops, but not bad for jumping across the pond.
    [SIGPIC][/SIGPIC]
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited January 2014
    Gexetos, look at where your post gets cut off and replace whatever character is there.

    Make sure to copy it before hitting post to make sure you don't lose anything extra.
    (Insert fancy image here)
    image
  • Gexetos - Morai
    Gexetos - Morai Posts: 7 Arc User
    edited January 2014
    Run a traceroute

    Ive been having bad lag this last week together with other friends in Morai server only. So i just ran a tracerouter like u said...i live in Peru, hope u can explain what this all means b:shutup
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Jose Maria>tracert pwieu3.en.perfectworld.eu
    Tracing route to pwieu3.en.perfectworld.eu [95.172.91.10]
    over a maximum of 30 saltos:
    1 1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Timed out for this request.
    3 * 40 ms 29 ms 10.116.130.86
    4 32 ms 34 ms 32 ms 10.116.130.85
    5 * * * Timed out for this request.
    6 * 30 ms 36 ms 10.115.7.214
    7 76 ms 35 ms 35 ms 10.111.3.233
    8 * 71 ms 69 ms Xe9-2-0-107-grtlurem4.red.telefonica-wholesale.net [84.16.9.177]
    9 * 94 ms 92 ms Te0-2-0-5-grtmiabr6.red.telefonica-wholesale.net [84.16.15.106]
    10 119 ms 118 ms 118 ms Xe4-1-0-0-grtnycpt2.red.telefonica-wholesale.net [94.142.122.209]
    11 * 151 ms 122 ms Xe4-0-2-0-grtnycpt3.red.telefonica-wholesale.net [213.140.38.150]
    12 * 177 ms 200 ms xe-1-1-1.nyc24.ip4.tinet.net [77.67.78.1]
    13 * 209 ms 212 ms xe-9-1-2.ams12.ip4.tinet.net [89.149.180.53]
    14 * 211 ms 210 ms internap-gw.ip4.tinet.net [77.67.82.66]
    15 * 206 ms 205 ms border1.tge7-1-bbnet1.ams004.pnap.net [95.172.78.34]
    16 209 ms 209 ms 211 ms perfectworldent-6.border1.ams004.pnap.net [95.172.88.90]
    17 * * * Timed out for this request.
    18 * * * Timed out for this request.
    19 * * * Timed out for this request.
    20 * * * Timed out for this request.
    21 * * * Timed out for this request.
    22 * * * Timed out for this request.
    23 * * * Timed out for this request.
    24 * * * Timed out for this request.
    25 * * * Timed out for this request.
    26 * * * Timed out for this request.
    27 * * * Timed out for this request.
    28 * * * Timed out for this request.
    29 * * * Timed out for this request.
    30 * * * Timed out for this request.
    [SIGPIC][/SIGPIC]
  • Gexetos - Morai
    Gexetos - Morai Posts: 7 Arc User
    edited January 2014
    OPKossy wrote: »
    Gexetos, look at where your post gets cut off and replace whatever character is there.

    Make sure to copy it before hitting post to make sure you don't lose anything extra.

    I LOVE UUU thank u b:kiss
    [SIGPIC][/SIGPIC]
  • SylenThunder - Twilight Temple
    edited January 2014
    Ive been having bad lag this last week together with other friends in Morai server only. So i just ran a tracerouter like u said...i live in Peru, hope u can explain what this all means b:shutup
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Jose Maria>tracert pwieu3.en.perfectworld.eu
    Tracing route to pwieu3.en.perfectworld.eu [95.172.91.10]
    over a maximum of 30 saltos:
    1 1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Timed out for this request.
    3 * 40 ms 29 ms 10.116.130.86
    4 32 ms 34 ms 32 ms 10.116.130.85
    5 * * * Timed out for this request.
    6 * 30 ms 36 ms 10.115.7.214
    7 76 ms 35 ms 35 ms 10.111.3.233
    8 * 71 ms 69 ms Xe9-2-0-107-grtlurem4.red.telefonica-wholesale.net [84.16.9.177]
    9 * 94 ms 92 ms Te0-2-0-5-grtmiabr6.red.telefonica-wholesale.net [84.16.15.106]
    10 119 ms 118 ms 118 ms Xe4-1-0-0-grtnycpt2.red.telefonica-wholesale.net [94.142.122.209]
    11 * 151 ms 122 ms Xe4-0-2-0-grtnycpt3.red.telefonica-wholesale.net [213.140.38.150]
    12 * 177 ms 200 ms xe-1-1-1.nyc24.ip4.tinet.net [77.67.78.1]
    13 * 209 ms 212 ms xe-9-1-2.ams12.ip4.tinet.net [89.149.180.53]
    14 * 211 ms 210 ms internap-gw.ip4.tinet.net [77.67.82.66]
    15 * 206 ms 205 ms border1.tge7-1-bbnet1.ams004.pnap.net [95.172.78.34]
    16 209 ms 209 ms 211 ms perfectworldent-6.border1.ams004.pnap.net [95.172.88.90]
    ...
    Every * is dropped packets.
    In cases like hop 2, and 5, it's most likely because that device is not returning ping requests by design, but that's not always certain.

    Almost every one of your hops though, is having spikes that are dropping packets. It's no wonder you're having such issues.
    [SIGPIC][/SIGPIC]
  • filipenogueras
    filipenogueras Posts: 134 Arc User
    edited January 2014
    I'm having the same scary lag spikes ... and as everyone else I have everything running fine besides Morai Server of PWI. Curious how always only the Morai server path is the bad apple b:laugh
  • Evryn - Morai
    Evryn - Morai Posts: 1,437 Arc User
    edited January 2014
    Echoing what's said here. Occasionally I get lag spikes as well. What is odd is... I run on 2 computers simultaneously and they do not get lag at the same time. If the issue is between my connection and the server, both clients would have to be affected by it at the same time (both were in combat not in an instance - a BM punching on some Tigaeros and a cleric taking on some of the mobs you get base materials from... ossaur cavalry I believe). Cleric got a lagspike which froze it for a few seconds, after which when the game got back in sync, the NPC was dead. Seemingly the server did register my client sending "cast spell" commands.

    I believe this to be an issue with the server not being able to send back data to the client. Wether the server fails to generate the data due to high load, or wether a few packets get dropped somewhere between the server and the AMSIX, I cannot say. Issue seems to occur most frequently when there's a crapload of combat going on - during TW's, NW's, tiger event or Archo Assault event.
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