zen spending rewards

Blisy - Dreamweaver
Blisy - Dreamweaver Posts: 10 Arc User
edited November 2013 in Support Desk
b:surrender hi guys, im from server Dreamweaver, i have spend 100 gold(for 2 account) at 9/11, but i didnt received my reward yet. b:crywhen can i get them
Post edited by Blisy - Dreamweaver on

Comments

  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2013
    DefenderofDreams wrote: »
    Hey everyone,

    This is very concerning to us that you have not yet received your rewards. We're investigating into it now.

    Please send in a ticket to customer service support so we can have a record of it and expedite the rewards to you once we've solved the problem. Include as much detail as possible in the ticket, such as when you spent the gold, as this will help the CS team immensely.

    Thank you for your support and we apologize for the delay in your rewards.

    b:surrender
    (Insert fancy image here)
    image
  • de1v12kas
    de1v12kas Posts: 2 Arc User
    edited November 2013
    Where is the problem with that ? all getin ocean aorbs and i dont have any email from PWI with code
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited November 2013
    Send them a ticket. But don't spam them 1 ticket will be enough.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss

Categories