Unable to get anniversary mount..

Posts: 2 Arc User
edited September 2013 in Support Desk
My email has been deactivated because I haven't used it in a few years (thanks a lot, Hotmail.com), but I signed up my PWI account with it. It being deactivated, I can't access it to get my code for my anniversary mount.. I tried sending a ticket to PWI so I can change my email, but I haven't gotten a response yet.. How long does it usually take ?

b:sad I just want my mount b:laughb:laugh thanks for help in advance and sorry if this is the wrong spot for this issue b:surrender

*Mavii is a new character, my account is from '09 :3
Post edited by Mavii - Harshlands on

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Comments

  • Posts: 856 Arc User
    edited September 2013
    Does anyone read before making a new post?

    PWE for a few weeks advised everyone to update their email addresses. PWE advised if you send in a ticket it could be a while because they are backlogged with the number of tickets they have received.
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  • Posts: 2 Arc User
    edited September 2013
    Thanks for responding.
  • Posts: 71 Arc User
    edited September 2013
    Does anyone read before making a new post?

    PWE for a few weeks advised everyone to update their email addresses. PWE advised if you send in a ticket it could be a while because they are backlogged with the number of tickets they have received.


    yeah but she will most likely still not get the email because it will be send to the inactive email. which means she will not be able to change her email address at all. trust me i tried this 2 months ago and i have yet to hear anything from them about changing my email. So just going into your settings and changing ones email is not as easy as everyone believes its is. Without access to your old account again you cannot change your email. Which is pointless.
  • Posts: 71 Arc User
    edited September 2013
    Thanks for responding.
    So you have another email with PWI thats active?Some people have been taking codes from other emails to give to their main accounts because the code is apparently not hooked to the account. However people have been getting random mount. like a 3 year would get a 5 year or a 5 year would get a 2 year. ect.even if its a code from their actual email hooked to their main account.
  • Posts: 6,695 Community Moderator
    edited September 2013
    http://pwi-forum.perfectworld.com/showthread.php?t=1626471 <---check here for more information about the anniversary gifts

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