Tracking lost items

Bowmisses - Heavens Tear
Bowmisses - Heavens Tear Posts: 7 Arc User
edited August 2013 in Support Desk
How can i know if my account is being **** i have lost a blue vampire top, black beach top and heels, bikini bottom that is dark green. How can i find out who has **** it, its on this account i have no gave my info away.b:cry
Post edited by Bowmisses - Heavens Tear on

Comments

  • Zheii - Archosaur
    Zheii - Archosaur Posts: 2,732 Arc User
    edited August 2013
    Submit a ticket o.o.
    [SIGPIC][/SIGPIC]
    Queen of Silly, circa 2014, as conferred by the late great Proski Wallace.
  • Salari - Raging Tide
    Salari - Raging Tide Posts: 2,102 Arc User
    edited August 2013
    put in a support ticket. with the trend that they have been doing lately they will probably say they cant do anything to help you. just depends who gets your ticket
    Marine - Marshall - Raging Tides - Retired
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    DEMHEALSMAN - Dreamweaver
    Yes, because people really need 900+ dex or 1000+ magic just for the lulz
  • Bowmisses - Heavens Tear
    Bowmisses - Heavens Tear Posts: 7 Arc User
    edited August 2013
    I have but no responce.b:surrenderb:cry
  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited August 2013
    Bowmisses - Heavens Tear wrote: »
    I have but no responce.b:surrenderb:cry

    It take 4-5 business days to get a answer, just be patient.
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • Bowmisses - Heavens Tear
    Bowmisses - Heavens Tear Posts: 7 Arc User
    edited August 2013
    Xx_BeLLa_xX - Harshlands wrote: »
    It take 4-5 business days to get a answer, just be patient.
    Ok it been a week on my other ticket dont get why it takes so long i only played game for 2 years.
  • Xx_BeLLa_xX - Harshlands
    Xx_BeLLa_xX - Harshlands Posts: 7,231 Arc User
    edited August 2013
    Bowmisses - Heavens Tear wrote: »
    Ok it been a week on my other ticket dont get why it takes so long i only played game for 2 years.

    If you sent a new ticket before get a answer to the first one, that put you back at the end of the line.

    Do not send a other ticket and wait a new 4-5 business days.
    [SIGPIC][/SIGPIC]

    b:dirty "I **** rainbows and love everyone"-Longknife b:cute
  • Raziyal - Archosaur
    Raziyal - Archosaur Posts: 216 Arc User
    edited August 2013
    I would change your password in the meantime.

    It could just be a glitch because i noticed my black heels went missing and i didn't do anything with them nore give them to anybody or give out my info.

    I changed my password and everything seems fine, nothing else was taken.
    Change your e-mail to if somebodys knows it.
    101 Veno (Sage) (Archo Server)
    102 Archer (Sage)
    104 Barb (Sage)
    101 Psy (Demon)
    104 Veno (Sage (sanc server)
  • Fissile - Archosaur
    Fissile - Archosaur Posts: 607 Arc User
    edited August 2013
    It is not uncommon for items to disappear after server updates. Someone told me this years ago and I thought they were being paranoid, until I went looking for an item in my bank one day and realized it wasn't there. Since then I have noticed other things disappear from my account on occasion (including the entire wardrobe from one character at one point).

    Every time, I just send a support ticket and tell them what item disappeared and when it disappeared. They can check their item logs and verify that you had the item and didn't get rid of it (trade or drop or sell). Every single item that ever disappeared on me has been replaced by support staff. The unfortunate part is they don't track this for you, so if you don't notice it missing and report it, it will never get replaced. (Note that if someone else accessed your account and took the item, they probably will not replace it.)

    If you can remember what is what just by looking at the icons, I would suggest taking a screenshot of your bag, wardrobe, bank, cupboard, and stash before every server update and do a quick comparison after the update to make sure nothing is missing.
    [SIGPIC][/SIGPIC]

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