Real Urgent. Life Depends oN it

sagarvizla20
sagarvizla20 Posts: 7 Arc User
edited July 2013 in Support Desk
Didnt Actually know in which section to put this. Well the email id linked to m pwi account was deleted by yahoo for being inactive. now i wanna change my password. cuz i trusted a unworth person with my password. Please Help me Out. I request....
Post edited by sagarvizla20 on

Comments

  • ovenusarmanio
    ovenusarmanio Posts: 6,695 Community Moderator
    edited July 2013
    Your life doesn't depend on anything in this game.

    Anyway, if you go to the USER CP (either by clicking private messages at the top right corner) or USER CP in the top left, depending which screen you are on. You can edit your details and change your password/email there. If that doesn't work, you'll have to submit a ticket and explain to them that you no longer have access to your old email. You'll need to know your account information and such.

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  • Zanryu - Dreamweaver
    Zanryu - Dreamweaver Posts: 7,261 Arc User
    edited July 2013
    You can't change email/password without the email. It's a security feature. Send a ticket and hope for the best. Don't get the guy's hopes up with advice that won't work.
  • ovenusarmanio
    ovenusarmanio Posts: 6,695 Community Moderator
    edited July 2013
    You can't change email/password without the email. It's a security feature. Send a ticket and hope for the best. Don't get the guy's hopes up with advice that won't work.

    It's not trying to get people's hopes up, I also recommend submitting a ticket if it didn't work. Along with telling him he'd need to know all of the account information. Because just what he put in that post would not work. But if you had access to all the account information, including any billing information, than this type of thing is likely to be sorted out. You used to be able to and it was the method Frankie suggested in an older post. Which I found by searching. It seems this features has since been disabled though, so if you can't get the confirmation email you'll have to submit a ticket. And it took me all of two seconds to figure that out, you'd need to submit a ticket when I attempted to change it using this old method just now. >> I didn't know if it would work but it was worth a shot, took two extra seconds, and the ticket method should sort out the problem.

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  • sagarvizla20
    sagarvizla20 Posts: 7 Arc User
    edited July 2013
    Your life doesn't depend on anything in this game.

    Anyway, if you go to the USER CP (either by clicking private messages at the top right corner) or USER CP in the top left, depending which screen you are on. You can edit your details and change your password/email there. If that doesn't work, you'll have to submit a ticket and explain to them that you no longer have access to your old email. You'll need to know your account information and such.

    Well i Had to say Life depends on it. Because the last post i posted like a mnth bak still has no replies :|
  • ovenusarmanio
    ovenusarmanio Posts: 6,695 Community Moderator
    edited July 2013
    Well i Had to say Life depends on it. Because the last post i posted like a mnth bak still has no replies :|

    Did you submit a ticket a month ago? If so, you should update your ticket. The only ones that can help you at this point are the GMs.

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