Lag spikes.

Options
lightblades
lightblades Posts: 0 Arc User
edited July 2013 in Support Desk
I play in the europe Morai server. and i get annoying lag spikes the whole time. making me unable to use skills. or pick up items from time to time.
Post edited by lightblades on

Comments

  • Ezio_Sin - Heavens Tear
    Ezio_Sin - Heavens Tear Posts: 175 Arc User
    edited June 2013
    Options
    inb4 SylenThunder
    Humankind cannot gain anything without first giving something in return. To obtain, something of equal value must be lost.
  • lightblades
    lightblades Posts: 0 Arc User
    edited June 2013
    Options
    Ezio_Sin - Heavens Tear wrote: »
    inb4 SylenThunder

    XD waiting for him. smart guy
  • Ezio_Sin - Heavens Tear
    Ezio_Sin - Heavens Tear Posts: 175 Arc User
    edited June 2013
    Options
    He must be busy..hmm take a look at this

    Originally Posted by SylenThunder - Sanctuary View Post
    People hate me for posting this over and over, but damnit, there's just nothing better to say until you bother to provide more information. And seriously, there's a much better chance that the issue is either on your end, or somewhere between you and the servers. Unfortunately, that can't be determined until you give us something to work with.

    Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your antivirus/security software. (Especially with Norton360 or MSE)
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it. (Common with some modems.)
    6. Your firewall settings are too strict. (Very common withNorton360, ZoneAlarm, and Commodo firewall.)
    7. Your router is configured improperly. (Or it's just a cheap router that can't handle the traffic you're putting on it.)
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list of possible issues.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone/cable line at the pole and it's raining. (I have personally had this happen.)
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (Most common)
    19. There is heavy sunspot activity. (Has happened within the past two years)
    20. There's a regional router outage. (This has happened more than a few times. More often occurs with trunk lines crossing large bodies of water)

    That's just a few. Sometimes, the easiest fix is something like shutting down your Modem/Router/PC for three minutes and then bringing them back up. Unfortunately, all you've done is complain about having high latency. You haven't done anything that might lead someone who can help you, to be able to help you resolve the issue you're having.
    The more details you give, the better I can narrow it down and tell you what the issue is.

    At an absolute minimum I would need a copy of a traceroute to the server, and detailed information about how your local network is configured. In some cases, even a published Speccy log.

    You don't have to be a tech wiz to provide any of this information either. You just need to be able to click the links I provided and to read and comprehend/follow instructions. I can understand you're frustrated, but sitting and complaining about a connection, without actually ever attempting to fix it, or provide information for those that can help you fix it, it probably one of the stupidest things you can do. If you feel offended by this statement, then you really need to take a closer look at reality.
    Humankind cannot gain anything without first giving something in return. To obtain, something of equal value must be lost.
  • Ezio_Sin - Heavens Tear
    Ezio_Sin - Heavens Tear Posts: 175 Arc User
    edited June 2013
    Options
    Sweetiebot, please show the server status
    Humankind cannot gain anything without first giving something in return. To obtain, something of equal value must be lost.
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited June 2013
    Options
    Ezio_Sin - Heavens Tear wrote: »
    Sweetiebot, please show the server status
    Here's the server status:

    West Coast Servers:
    Sanctuary (PVE) (pwigc2.perfectworld.com): ONLINE (Ping: 442ms)
    Lost City (PvP) (pwigc3.perfectworld.com): ONLINE (Ping: 128ms)
    Heaven's Tear (PvE) (pwigc4.perfectworld.com): ONLINE (Ping: 145ms)
    Archosaur (PvE) (pwiwest4.perfectworld.com): ONLINE (Ping: 132ms)

    East Coast Servers:
    Harshlands (PvP) (pwieast1.perfectworld.com): ONLINE (Ping: 73ms)
    Dreamweaver (PvE) (pwieast2.perfectworld.com): ONLINE (Ping: 60ms)
    Raging Tide (PvE) (pwieast3.perfectworld.com): ONLINE (Ping: 66ms)

    European Servers:
    Morai (PvE) (pwieu3.en.perfectworld.eu): ONLINE (Ping: 232ms)
    [SIGPIC][/SIGPIC]
    I only respond if you begin a line with "SweetieBot", read the link below for commands
    SweetieBot FAQ / Usage: pwi-forum.perfectworld.com/showthread.php?t=1566451

    Status: ONLINE
  • lightblades
    lightblades Posts: 0 Arc User
    edited June 2013
    Options
    ill try setting them all as admin. i did have this with the launcher but not the others. and ill try restarting my router again
  • lightblades
    lightblades Posts: 0 Arc User
    edited June 2013
    Options
    i set it all to run as admin. i restarted my router. but it till didn't work. i never had this much lag when i last played like a year ago
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited June 2013
    Options
    Post a copy of Traceroute to PWI, Checkout --> http://pwi-forum.perfectworld.com/showpost.php?p=4487392&postcount=42
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • lightblades
    lightblades Posts: 0 Arc User
    edited June 2013
    Options
    i hope i did it correctly. i used the Morai link.

    Microsoft Windows [versie 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Alle rechten voorbehouden.

    C:\Users\David>tracert pwieu3.en.perfectworld.eu

    Traceren van de route naar pwieu3.en.perfectworld.eu [69.174.40.84]
    via maximaal 30 hops:

    1 1 ms 5 ms 1 ms router.domain_not_set.invalid [192.168.1.254]
    2 951 ms 56 ms 2 ms 5-206-216-1.breedbandhelmond.nl [5.206.216.1]
    3 13 ms 3 ms 6 ms e-quest.nikhef.openpeering.nl [82.150.157.177]
    4 3 ms 3 ms 5 ms r22.amstnl02.nl.bb.gin.ntt.net [195.69.144.36]
    5 4 ms 8 ms 4 ms ae-2.r03.amstnl02.nl.bb.gin.ntt.net [129.250.2.2
    11]
    6 * 14 ms * xe-4-0-5.ar1.ams3.nl.nlayer.net [69.22.139.202]

    7 * 17 ms 11 ms vlan-73.ar2.ams2.nl.nlayer.net [69.22.139.127]
    8 * * * Time-out bij opdracht.
    9 * * * Time-out bij opdracht.
    10 * * * Time-out bij opdracht.
    11 * * * Time-out bij opdracht.
    12 * * * Time-out bij opdracht.
    13 * * * Time-out bij opdracht.
    14 * * * Time-out bij opdracht.
    15 * * * Time-out bij opdracht.
    16 * * * Time-out bij opdracht.
    17 * * * Time-out bij opdracht.
    18 * * * Time-out bij opdracht.
    19 * * * Time-out bij opdracht.
    20 * * * Time-out bij opdracht.
    21 * * * Time-out bij opdracht.
    22 * * * Time-out bij opdracht.
    23 * * * Time-out bij opdracht.
    24 * * * Time-out bij opdracht.
    25 * * * Time-out bij opdracht.
    26 * * * Time-out bij opdracht.
    27 * * * Time-out bij opdracht.
    28 * * * Time-out bij opdracht.
    29 * * * Time-out bij opdracht.
    30 * * * Time-out bij opdracht.

    De trace is voltooid.

    C:\Users\David>

    I noticed a huge ms at #2 which would be my ISP i ran the tracert again and this time it was a low

    Microsoft Windows [versie 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. Alle rechten voorbehouden.

    C:\Users\David>tracert pwieu3.en.perfectworld.eu

    Traceren van de route naar pwieu3.en.perfectworld.eu [69.174.40.85]
    via maximaal 30 hops:

    1 1 ms * 1 ms router.domain_not_set.invalid [192.168.1.254]
    2 2 ms 2 ms 2 ms 5-206-216-1.breedbandhelmond.nl [5.206.216.1]
    3 3 ms 4 ms 18 ms e-quest.nikhef.openpeering.nl [82.150.157.177]
    4 * * 3 ms r22.amstnl02.nl.bb.gin.ntt.net [195.69.144.36]
    5 4 ms 4 ms * ae-1.r02.amstnl02.nl.bb.gin.ntt.net [129.250.2.1
    13]
    6 12 ms 11 ms 10 ms xe-4-0-5.ar1.ams3.nl.nlayer.net [69.22.139.202]

    7 10 ms 10 ms 11 ms vlan-73.ar2.ams2.nl.nlayer.net [69.22.139.127]
    (From here on out start the timeouts again)


    My internet provider is breedband helmond. which uses glassfiber cable and we have 150mbit internet from them. but i am capped at about 1mbit because of a old network card.

    and im connecting from the netherlands

    Also two of my friends that i play with seem to have the same problem as well. one who lives near me and one that lives in america. the one that lives near me uses UPC as internet service provider tho.
    and im not 100% sure but i think they have this problem a lot less them me. and it might just be because one of em lives so far away. and one has a crappy laptop. but i felt i should mention this
  • lightblades
    lightblades Posts: 0 Arc User
    edited July 2013
    Options
    -bump- how does it look? o.o

Categories