Google checkout 24 hours still no zen

LancePayne - Dreamweaver
LancePayne - Dreamweaver Posts: 11 Arc User
edited June 2013 in Cash Shop Huddle
is there a problem with google checkout? I chargedover 24 hours ago and it is still being reviewed any ideas?
Post edited by LancePayne - Dreamweaver on

Comments

  • BriarIce - Raging Tide
    BriarIce - Raging Tide Posts: 276 Arc User
    edited June 2013
    Log a support ticket. Happened to me and they fixed it for me.
    "Karma is a cruel mistress" - Kelley York, Hushed
    [SIGPIC][/SIGPIC]
    Thank you Silvychar, for the gorgeous sig! b:kiss
  • LancePayne - Dreamweaver
    LancePayne - Dreamweaver Posts: 11 Arc User
    edited June 2013
    ticket sent ty
  • BriarIce - Raging Tide
    BriarIce - Raging Tide Posts: 276 Arc User
    edited June 2013
    You're welcome. Just one more thing. It is the weekend there now so you might not get it replied to before weekend is over.

    Good luck :)
    "Karma is a cruel mistress" - Kelley York, Hushed
    [SIGPIC][/SIGPIC]
    Thank you Silvychar, for the gorgeous sig! b:kiss
  • Lepii - Sanctuary
    Lepii - Sanctuary Posts: 2 Arc User
    edited June 2013
    did you happen to have a promo code for the zen?
    I wanted to purchase some but I wanted to look for any promos for it before I did..
    anyone know of any codes that are working ?
  • Kniraven - Lost City
    Kniraven - Lost City Posts: 2,620 Arc User
    edited June 2013
    I am having the same issue, and have had this issue several times previous in the past few weeks.

    It is starting to sincerely irritate me as a customer.
    I have checked with Google and they've confirmed the money was already credited to PWI yesterday. Basically, PWE has my money and has not delivered on their service.

    I am ticketing and requesting compensation.
    [SIGPIC][/SIGPIC]
  • irisea
    irisea Posts: 3 Arc User
    edited June 2013
    I had the very same issue with Google checkout also. I did send in a ticket, but ended up calling PWI. They cancelled my order and told me to use another way to buy zen until they fixed it. I won't use Google again needless to say. Its NOT the first time I've had trouble with it.
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited June 2013
    irisea wrote: »
    I had the very same issue with Google checkout also. I did send in a ticket, but ended up calling PWI. They cancelled my order and told me to use another way to buy zen until they fixed it. I won't use Google again needless to say. Its NOT the first time I've had trouble with it.

    You can post your issue @ Zen & Billing Help to get a quick reply from PWE billing team.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss

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