Lag and Disconnecting Issues

$quishFace - Archosaur
$quishFace - Archosaur Posts: 12 Arc User
edited June 2013 in Support Desk
Everyone in the Archosaur server are having lag and disconnecting issues pings in game that will go from 120 to 7899 then back to 120 while others have their screen Freezing and others that disconnect all at once this is a major problem that should be dealt with because it makes the game almost unplayable I know we all enjoy the game and would love to continue playing it so Please fix this problem we all saw that it started at the last maintnence if that helps you any thanks :)

And anyone else on the server feel free to post more comments about it till this problem gets fixed :)
Post edited by $quishFace - Archosaur on

Comments

  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited June 2013
    I think it's only you who is having lagg, provide a copy of traceroute to Archosaur server.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • $quishFace - Archosaur
    $quishFace - Archosaur Posts: 12 Arc User
    edited June 2013
    Of course I kinda figured the only way to not have to deal with the problem is to blame others for their mistakes makes perfect sense and buddy its not just me its server wide.
    also im not the only one from this server posting about it so get your head out of your butt
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited June 2013
    I didn't saw any other thread regarding lagg or disconnection issue on forums in any section of the forums nor here i saw any reply from someone else in Archsaour. So before passing any comments think twice what you are saying do your research first.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • $quishFace - Archosaur
    $quishFace - Archosaur Posts: 12 Arc User
    edited June 2013
    http://pwi-forum.perfectworld.com/showthread.php?t=1600521


    Perfect World User
    Join Date: Jan 2009
    Posts: 589
    # 3
    06-05-2013, 02:59 PM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    HT is the same, its a problem, last few weeks are bad


    # 4
    06-05-2013, 03:18 PM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    same thing, im on dw server ,but last hour i got dc every 5 min or so.strange thing is only on my desktop pc,laptop is fine,and my main stays online even after dc untill i force log him again.I really dunno what to think,it pisses me off


    # 5
    06-05-2013, 03:24 PM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    and at the end...im getting DC right after login...well thats all about my luck in this game..never got anyting from it...only bad luck from the beginning...its like when you open like 8k dragons pack and got nothing :) but hey...never spent any real coins on it...it got be that, if u want something from a game you need to pay them :) anyways, i hope the DC problem will be gone soon...would like to play...i mean stand in catshop cause there is nothing to do after lvl100 except maybe talk to friends, the only thing keeps a lot of ppl in there, and then again, its would be really good game...with some modifications maybe, and i do appreciate the hard work of the PWI team, i know its a hard to do thing to keep the game alive, good work till now and good luck in future


    # 7
    06-05-2013, 05:47 PM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    2hours later still keep dcing,and yeah...its only on pwi,all other games on my pc are ok,funny thing is now i dc on laptop only(different ip's).fix your servers pwi

    http://pwi-forum.perfectworld.com/showthread.php?t=1600251


    # 3
    06-04-2013, 03:23 PM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    I'm having problems on RT. I disconnect all day long but sometimes i just freeze and cant do anything for 2-3 min. My internet works perfect but only with game is problem .

    # 1 HL server lag
    06-04-2013, 05:06 AM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    Ok, after seeing others complain about the lag and experiencing it for myself, I am wondering what is going on to cause the server lag.

    http://pwi-forum.perfectworld.com/showthread.php?t=1599301


    # 1 Insane Lag And Disconnects
    05-30-2013, 04:56 PM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    Me and some of my guildmates have encountered a strange lag that only effects this game. Our connections are fine, we don't have ****ty computers but we have high ping and constant disconnects, the game take 10 seconds to do anything.

    http://pwi-forum.perfectworld.com/showthread.php?t=1599121

    # 1 Second client freezes when logging in
    05-30-2013, 05:47 AM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    I have a problem with my second client. When i simply start the ame with the patcher, it works fine. I opened the second client to dual-log. I managed to log in to the other account, but when i wanted to log in to a character, the client froze and i had to force closing it. I tried it several times, and still doesnt work.

    http://pwi-forum.perfectworld.com/showthread.php?t=1596481


    # 1 So many Random Lag Spikes from Server
    05-19-2013, 08:54 AM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    As the Title implies, recently for the past month there has been a sudden many lag spikes coming from the servers and not the internet we currently have. Also with all the sudden disconnection, reconnection and reconnection glitch/bugged. Mostly severely during the NW,TW phase

    # 4
    05-19-2013, 11:23 AM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    Dreamweaver's not the only ones having the issue, LunarCainEX. The TW last night on Lost City between ChinaTown and ThaClicK was followed by lots of QQ by members of both guilds raging about 2,000+ pings and 0 FPS, some of whom have computers that could run multiple instances of far more hardware-intensive competing games and who would normally have low pings even in full 80v80 TWs. At this point, I'd be inclined to say the issue is as much of Perfect World's nearly decade-old game engine as it is the server's hardware configuration and/or bandwidth allocation from PWE's ISP(s)

    # 5
    05-20-2013, 03:04 AM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    Guess not server. I do have the lag spikes too.
    The current lagspikes started after DW server went offline for 40 seconds to a few people in europe like thursday or so. probably a hop before the servers.

    http://pwi-forum.perfectworld.com/showthread.php?t=1596441

    # 1 high ping last few days
    05-19-2013, 04:59 AM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    I got horible lag 'at times' like jestday in TT 3-3 and right now had 11k ping
    and had lags like theese last week too.my pages load perfectly

    # 3
    05-20-2013, 03:42 AM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    all this thing you tiped are in myst for me since i just play the game nothing else
    and i can say just this:as other people sayed too in wc they lag and dc,everyting load fine otside game,online movies,net is fine,it's just like that game work great too BUT sometimes it gets lag messy from a week or so.
    Brother think that we got net problem,and we got unlimited network speed or idk how it's called.So if you got unlimited packige net soulden't get weak signal or is it?idk maybe someone know here.and i ot doubdts about the router.sometimes router got buttons like globus and wi-fi they aways bling in green and the 1,2,3,4 button on router too when it works fine just one of the numbers from 1-4 . But simetimes the 1-4 don't blink green,rare but happens now work perfect,what else...this is not a big problem but have to know if the problem is me or bah..nvm Just keep walking

    http://pwi-forum.perfectworld.com/showthread.php?t=1595301

    # 1 West coast servers trying to crash out people out of the game aswell now? ?_?'
    05-14-2013, 02:23 PM
    Reply With Quote Multi-Quote This Message Quick reply to this message
    Anyone else, just have any of the {West Coast} Servers Crash you out of the game (similarly to what the {East Coast} servers have been doing there)???


    ((If so please leave your reports here so that V4l and the others may know about it incase it is acting up there on the West servers aswell...))


    {HT Server} just crashed me out about 10 minutes back, when I was grinding on Bandits down in the desert area near the land of bleached bones & not a single other soul was down there so it wasn't too many people being in the area that did it?????

    I was able to get back on again without much delay & didn't hear anyone WC'ing about it happening to them yet, but I am wondering if anyone else has had it happen to them aswell today....
    I did the majority of that in the 10 minutes before I Posted the thread and came out totally green no probs on my end at all, other then the server suddenly going all cardiac on me after I'd been playing for hours without any known probs...


    I actually thought the same thing you did in your posting Sylen when the crash out first occured, i was like () But the way it booted me was just like when we were all getting mass booted last year in that mass Dsc'fest we all suffered from (when we got a sudden (on/off) lagg fest for about 40+ seconds and then it just went nutz & froze the game out from under me so comepletely, that I had to {Alt tab} out and shut it down using task manager) the rest of my comp & internet connection capability were just fine, it ended up just being PWe that croaked it on me and went the way of the wind, it was both weird & annoying....


    At this point though, since no one else filed likewise cast out stories of the game dropping them like that, I guess that the issue must of been an isolated regional hub prob between my isp & PWe, so I'm glad to know that it wasn't that the westcoast servers playing the good old boot game like the east coast 1s have been doing lately...

    http://pwi-forum.perfectworld.com/showthread.php?t=1347751


    # 1 Disconnected from Server
    04-22-2012, 05:54 AM
    Hi,

    I am encountering a problem with my toon that was last logged off in West Archo. My Vend toon cannot connect to the game. After logging in and choosing the character then clicking start, the black screen loads and Entering Perfect World.... message shows up. Then nothing happens. After a minute or so I get the Disconnected from Server message.

    My main toon which I logged off in other parts of the map (except West Archo) can login without problems.

    I just make sure to log her off away from West Archo to avoid encountering the same problem.

    # 7
    05-05-2013, 09:25 AM
    the same thing happend to me! after only 1 min loginig it says disconnect from server please login again , i was playing normally 2 days ago , suddenly THIS , it happens with all of the servers , i even reinstaled pwi , i have wireless connection and it works fine , my internet security doesnt have a problem with the online games eitheir , it has been 2 DAYS , i cant stand this!! please help!
    This is just the first 6 pages on the forum and in everyone of these you told them it is their fault and not pwi's I have done my research and you have to now fix the problem finally because people are getting pissed its not us its you get over yourself and fix the game or lose customers how does that phrase go again "The Customer is always Right" if they are complaining about it on a mass scale there is something wrong and it needs to be fixed
  • Thoragor - Sanctuary
    Thoragor - Sanctuary Posts: 44 Arc User
    edited June 2013
    wall of thread spam
    Ya wanna know what's really funny?

    You've proven a couple of things here.
    1. That you must be a complete moron.
    2. That you can read threads without actually grasping the content.
    3. That you're a complete ****.

    What's even funnier is that you've selected threads with people complaining about lag, QQing about lag, blaming the servers, and that not a single one has an ounce of data to back up the whine train.

    Not to mention, that in everything you copied into your wall, completely ignores this post.....
    People hate me for posting this over and over, but damnit, there's just nothing better to say until you bother to provide more information. And seriously, there's a much better chance that the issue is either on your end, or somewhere between you and the servers. Unfortunately, that can't be determined until you give us something to work with.

    Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your antivirus/security software. (Especially with Norton360 or MSE)
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it. (Common with some modems.)
    6. Your firewall settings are too strict. (Very common withNorton360, ZoneAlarm, and Commodo firewall.)
    7. Your router is configured improperly. (Or it's just a cheap router that can't handle the traffic you're putting on it.)
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list of possible issues.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone/cable line at the pole and it's raining. (I have personally had this happen.)
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (Most common)
    19. There is heavy sunspot activity. (Has happened within the past two years)
    20. There's a regional router outage. (This has happened more than a few times. More often occurs with trunk lines crossing large bodies of water)

    That's just a few. Sometimes, the easiest fix is something like shutting down your Modem/Router/PC for three minutes and then bringing them back up. Unfortunately, all you've done is complain about having high latency. You haven't done anything that might lead someone who can help you, to be able to help you resolve the issue you're having.
    The more details you give, the better I can narrow it down and tell you what the issue is.

    At an absolute minimum I would need a copy of a traceroute to the server, and detailed information about how your local network is configured. In some cases, even a published Speccy log.

    You don't have to be a tech wiz to provide any of this information either. You just need to be able to click the links I provided and to read and comprehend/follow instructions. I can understand you're frustrated, but sitting and complaining about a connection, without actually ever attempting to fix it, or provide information for those that can help you fix it, it probably one of the stupidest things you can do. If you feel offended by this statement, then you really need to take a closer look at reality.
    Something else that's funny, not a single one of those threads responds to the above post with the information he's requested.

    Which pretty much means that the whole lot of you fail. So you're a failure, quoting a bunch of other failures.b:chuckle
    b:bye

    As SylenThunder has said countless times....
    If you want help with your issue, post the data he requests.
    If you don't want any help and want to keep having your issues, keep doing what you're doing.
  • Sidwinder - Heavens Tear
    Sidwinder - Heavens Tear Posts: 353 Arc User
    edited June 2013
    The real reason for the problems are they haven't updated this game's server hardware since it came out. My ping has gotten worse since I started playing this game as well nearly 5 years ago my ping on here was 90-100ish ping now it's 300-400+ constantly and I've played other MMORPG's within this time and my ping has always been really good on those games. All of these games the server's are on the west coast same as my server on here.
    [SIGPIC][/SIGPIC]
    Sidwinder-HT
  • $quishFace - Archosaur
    $quishFace - Archosaur Posts: 12 Arc User
    edited June 2013
    Once again i have provided you with the information you requested and is all you can do is tell everyone on the server that its their fault for example:

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your antivirus/security software. (Especially with Norton360 or MSE)
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it. (Common with some modems.)
    6. Your firewall settings are too strict. (Very common withNorton360, ZoneAlarm, and Commodo firewall.)
    7. Your router is configured improperly. (Or it's just a cheap router that can't handle the traffic you're putting on it.)
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list of possible issues.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone/cable line at the pole and it's raining. (I have personally had this happen.) <<<LMFAO WTF REALLY ARE SERIOUS I guess when it starts running smooth again some bug went up there and repaired it as well LMFAO
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (Most common)
    19. There is heavy sunspot activity. (Has happened within the past two years)
    20. There's a regional router outage. (This has happened more than a few times. More often occurs with trunk lines crossing large bodies of water)

    Yeah i am sure these things happen to a few people every once in awhile but this is a server wide issue not just me everyone in my faction is dc'ing or having lag spikes and their friends on the same server are having the same problem its even been posted a lot in World Chat so quit with the whole beaver must of chewed through a line or something bull **** every single other game that i play runs smooth at 60 ping perfect world the same day 3788 ping plus freezing and dis connects i know the difference between a client side problem and a server side problem just saying everyone can't possibly be wrong not only that i am still waiting for an actual admin to respond to this not dumb people that troll posts all the time trying to cause stupid drama
  • hsmiley3
    hsmiley3 Posts: 0 Arc User
    edited June 2013
    Ya wanna know what's really funny?

    You've proven a couple of things here.
    1. That you must be a complete moron.
    2. That you can read threads without actually grasping the content.
    3. That you're a complete ****.

    What's even funnier is that you've selected threads with people complaining about lag, QQing about lag, blaming the servers, and that not a single one has an ounce of data to back up the whine train.

    Not to mention, that in everything you copied into your wall, completely ignores this post.....

    Something else that's funny, not a single one of those threads responds to the above post with the information he's requested.

    Which pretty much means that the whole lot of you fail. So you're a failure, quoting a bunch of other failures.b:chuckle
    b:bye

    As SylenThunder has said countless times....
    If you want help with your issue, post the data he requests.
    If you don't want any help and want to keep having your issues, keep doing what you're doing.

    So you think, that calling someone a **** is a good idea for them to take what you have to say seriously?b:shutup

    Anyway... I have had the highest pings ever since the last 2 maintenance...more so from the last one. I don't usually have lag at all, but have had pings range in the 2-3k. And the peeps I know in world chat about it are all computer nerds, so your telling me they didn't try all this first?!? Sounds like its a PWI issue, not a "bunch of other failures" issue. People have been playing this game along time and I think they know when its their computer or if its PWI...ijs. Why is it so hard for them to look at the issue and see how it can be fixed? Thank you!!! b:thanks b:pleased
  • Raziyal - Archosaur
    Raziyal - Archosaur Posts: 216 Arc User
    edited June 2013
    He does realize the posts he posted were from like 2 weeks ago..

    I'm on sanctuary now and my ping is fine.

    I've disconnected twice so fair in BH but thats normal for me.

    It may just be the archosaur server because im having no trouble. I stay loged in on my Veno in arch havn't disconnected in 48 hrs..
    101 Veno (Sage) (Archo Server)
    102 Archer (Sage)
    104 Barb (Sage)
    101 Psy (Demon)
    104 Veno (Sage (sanc server)
  • $quishFace - Archosaur
    $quishFace - Archosaur Posts: 12 Arc User
    edited June 2013
    He does realize the posts he posted were from like 2 weeks ago..

    I'm on sanctuary now and my ping is fine.

    I've disconnected twice so fair in BH but thats normal for me.

    It may just be the archosaur server because im having no trouble. I stay loged in on my Veno in arch havn't disconnected in 48 hrs..
    _________________________________________________

    Yes i do realize he said he hasn't seen any posts in or on the forum about lag issues and i provided him with the first 6 pages of this forum topic about lag issues and dis connects but the problem we are having also goes back at least 2 weeks ago
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited June 2013
    Ppl on forums or Support Team won't be able to give any answer till u provide them any information, just saying that i'm lagging or dc'ing won't prove anything because majority of the players are able to login easily and play. That's why traceroute to the PWI server is needed to deal with such issues.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • SylenThunder - Twilight Temple
    edited June 2013
    The real reason for the problems are they haven't updated this game's server hardware since it came out. My ping has gotten worse since I started playing this game as well nearly 5 years ago my ping on here was 90-100ish ping now it's 300-400+ constantly and I've played other MMORPG's within this time and my ping has always been really good on those games. All of these games the server's are on the west coast same as my server on here.
    Actually, not only has the hardware been upgraded in the past 6 months, but they've even added new servers to split the loads on maps. Hell, even the boutique has it's own blade now because it was too large and causing a delay when changing locations.
    Your path to one MMO's servers is not going to be the same as your path to another MMO's servers. It's like comparing two different freeways, with two completely different routes and distances
    Once again i have provided you with the information you requested and is all you can do is tell everyone on the server that its their fault for example:

    ...
    16. A squirrel chewed on your phone/cable line at the pole and it's raining. (I have personally had this happen.) <<<LMFAO WTF REALLY ARE SERIOUS I guess when it starts running smooth again some bug went up there and repaired it as well LMFAO
    ...
    I mention this because it caused me almost a month of troubles with my connection. (Took so long because AT&T sucks.) It didn't magically get fixed, they had to replace the connection and the cable. If you had read some of the threads you quoted, you would know why I bother to mention it. (I would also like to note that recently
    a mere squirrel took the power out for an large city. Never underestimate the power of a squirrel.)


    Also, you haven't provided any info at all. So far all you've provided is QQ spam with no data on your system, your network, or a traceroute to the server taken at a time when you are having the issue.
    Yeah i am sure these things happen to a few people every once in awhile but this is a server wide issue not just me everyone in my faction is dc'ing or having lag spikes and their friends on the same server are having the same problem its even been posted a lot in World Chat so quit with the whole beaver must of chewed through a line or something bull **** every single other game that i play runs smooth at 60 ping perfect world the same day 3788 ping plus freezing and dis connects i know the difference between a client side problem and a server side problem just saying everyone can't possibly be wrong not only that i am still waiting for an actual admin to respond to this not dumb people that troll posts all the time trying to cause stupid drama
    If it were a server-wide issue, the forum would be flooded with posts about it. So far we just have the occasional QQ thread like yours which actually defines it as being localized and not server-side.
    hsmiley3 wrote: »
    So you think, that calling someone a **** is a good idea for them to take what you have to say seriously?b:shutup
    While I wouldn't have been that harsh, he does have a point.
    hsmiley3 wrote: »
    Anyway... I have had the highest pings ever since the last 2 maintenance...more so from the last one. I don't usually have lag at all, but have had pings range in the 2-3k. And the peeps I know in world chat about it are all computer nerds, so your telling me they didn't try all this first?!? Sounds like its a PWI issue, not a "bunch of other failures" issue. People have been playing this game along time and I think they know when its their computer or if its PWI...ijs. Why is it so hard for them to look at the issue and see how it can be fixed? Thank you!!! b:thanks b:pleased
    It doesn't take much to sound like a nerd when Google is your friend. In any case, still no one has provided any info. I'd love to take a few minutes out of my day to help you guys, but all you want to do is complain and blame the servers.
    [SIGPIC][/SIGPIC]
  • Sidwinder - Heavens Tear
    Sidwinder - Heavens Tear Posts: 353 Arc User
    edited June 2013
    Oh and how do you know they have upgraded it? Do you work for them? I'm sorry but the ping issues on this game is all PWI. My internet is fine on every other game and on every website but PWI's. So yes the game's server's are **** you can keep trying to defend them all you want it's getting old. Oh and that one quote says it was posted by me half way down wasn't me.
    [SIGPIC][/SIGPIC]
    Sidwinder-HT
  • SylenThunder - Twilight Temple
    edited June 2013
    Oh and how do you know they have upgraded it? Do you work for them? I'm sorry but the ping issues on this game is all PWI. My internet is fine on every other game and on every website but PWI's. So yes the game's server's are **** you can keep trying to defend them all you want it's getting old. Oh and that one quote says it was posted by me half way down wasn't me.
    I know because I have direct contact with GM's, and some of it has even been mentioned here in the forums. I also happen to work with them occasionally on the test servers. (Well used to, it's been a while since I've gotten a request, but on the same note, it's been a while since they were working on new instances.)

    Sure, your internet is just fine. Did you forget about all of the stops your signal takes in between your computer and the game servers? Just because your end is ok, doesn't automatically mean the issue is on the server.

    I'd love to see a direct and relative comparison in the trace routes between your other perfect MMO's and PWI. (Taken at the times when you are having the issues with lag in PWI, of course.)

    What it boils down to in the end though is this....
    For a great many people, there is not an issue.
    For a few people there is an issue.
    If many people are working fine, and a few are not, you can be pretty sure that the problem is not at the source.
    [SIGPIC][/SIGPIC]
  • Sidwinder - Heavens Tear
    Sidwinder - Heavens Tear Posts: 353 Arc User
    edited June 2013
    I know because I have direct contact with GM's, and some of it has even been mentioned here in the forums. I also happen to work with them occasionally on the test servers. (Well used to, it's been a while since I've gotten a request, but on the same note, it's been a while since they were working on new instances.)

    Sure, your internet is just fine. Did you forget about all of the stops your signal takes in between your computer and the game servers? Just because your end is ok, doesn't automatically mean the issue is on the server.

    I'd love to see a direct and relative comparison in the trace routes between your other perfect MMO's and PWI. (Taken at the times when you are having the issues with lag in PWI, of course.)

    What it boils down to in the end though is this....
    For a great many people, there is not an issue.
    For a few people there is an issue.
    If many people are working fine, and a few are not, you can be pretty sure that the problem is not at the source.

    I wish I could but I don't play those games anymore. If it's not the server's then how come everyone I ask who played just as long say the same thing? They all say the ping has gotten worse over the past 5 years and they all only experience this on PWI.
    [SIGPIC][/SIGPIC]
    Sidwinder-HT
  • SylenThunder - Twilight Temple
    edited June 2013
    I wish I could but I don't play those games anymore. If it's not the server's then how come everyone I ask who played just as long say the same thing? They all say the ping has gotten worse over the past 5 years and they all only experience this on PWI.
    There are many things that can cause issue with a persons ping. If you're comparing the in-game number, you're already fighting a losing battle because that's affected by everything doubled, plus latency from your own CPU.

    The biggest problem is this....
    People don't know what the hell they're talking about most of the time they complain about lag. Which is why I post what I post, and ask for the information I ask for.
    You'll find a lot of people complaining about lag that actually have a problem with low frame-rates because of a slow CPU/GPU or system. Hell I've even seen it be a result of the security software on the computer.

    To put it simply, there are many hundreds of things that can cause lag. 98% of them have absolutely nothing to do with the game servers or PWE's ISP.
    If I have enough information, I can usually narrow down the source of the issue and can greatly improve a person's gaming experience.
    Unfortunately, very few people actually bother to take the time and provide it. They would much rather sit and complain about it and continue as they have been.

    I know a lot of the time I sound like I'm just sitting here QQing myself about the people that do nothing but whine in the forums. Sometimes, that's actualy true. Personally though, take a look for yourself. Peruse the forums. Take the time to quantify some numbers.
    How many people post an complain vs how many ppl post with details on their problem. (I warn you that you will see a lot of my posts out there, and not all are nice. =P ) You will find that in the majority of cases where I am provided with information, I am able to return solutions. Those cases are just so few and far between.

    If you put an honest effort into providing me with the data I ask for, I will put an honest effort into helping you resolve your issues. (It might just take me some time because this isn't my real job, but a hobby.)
    [SIGPIC][/SIGPIC]
  • $quishFace - Archosaur
    $quishFace - Archosaur Posts: 12 Arc User
    edited June 2013
    Traceroute
    Tracing route to 64.74.134.26

    Hop Time Host IP Location
    1 0.491 10.0.0.1 10.0.0.1 , ,
    2 3.969 10.20.62.254 10.20.62.254 , ,
    3 91.432 r2-l3tca-cr2.nextweb.net 216.237.3.33 Irvine, CA, United States
    4 11.269 ge-6-15.car2.Tustin1.Level3.net 4.79.142.41 , , United States
    5 9.999 vl-3102-ve-133.ebr1.Tustin1.Level3.net 4.69.160.13 , , United States
    7 13.732 ae-91-91.csw4.LosAngeles1.Level3.net 4.69.137.14 , , United States
    9 7.651 gblx-level3-xe.LosAngeles9.Level3.net 4.68.63.106 , , United States
    10 16.052 INTERNAP.te1-3.ar1.snv2.gblx.net 64.210.28.142 , , United States
    11 18.798 border2.t7-1-bbnet1.sje004.pnap.net 66.151.144.20 Menlo Park, CA, United States
    21 N/A 64.74.134.26 64.74.134.26 , ,
  • hsmiley3
    hsmiley3 Posts: 0 Arc User
    edited June 2013
    Traceroute
    Tracing route to 64.74.134.26

    Hop Time Host IP Location
    1 0.667 10.0.0.1 10.0.0.1 , ,
    2 2.966 10.20.62.254 10.20.62.254 , ,
    3 5.097 r2-l3tca-cr2.nextweb.net 216.237.3.33 Irvine, CA, United States
    4 47.535 ge-6-15.car2.Tustin1.Level3.net 4.79.142.41 , , United States
    5 13.849 vl-3102-ve-133.ebr1.Tustin1.Level3.net 4.69.160.13 , , United States
    7 39.237 ae-61-61.csw1.LosAngeles1.Level3.net 4.69.137.2 , , United States
    9 6.837 gblx-level3-xe.LosAngeles9.Level3.net 4.68.63.106 , , United States
    10 25.856 INTERNAP.te1-3.ar1.snv2.gblx.net 64.210.28.142 , , United States
    11 18.445 border2.t7-1-bbnet1.sje004.pnap.net 66.151.144.20 Menlo Park, CA, United States
    21 N/A 64.74.134.26 64.74.134.26 , ,
  • Sidwinder - Heavens Tear
    Sidwinder - Heavens Tear Posts: 353 Arc User
    edited June 2013
    Tracing route to pwigc4.perfectworld.com [64.74.134.59]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  
      2    10 ms     7 ms     8 ms  96.71.46.1
      3    10 ms    10 ms     9 ms  te-0-0-0-7-sur01.greensburg.pa.pitt.comcast.net
    [68.85.72.153]
      4    10 ms    12 ms    11 ms  te-0-5-0-2-ar03.mckeesport.pa.pitt.comcast.net [
    69.139.195.21]
      5    18 ms    24 ms    23 ms  he-4-6-0-0-cr01.ashburn.va.ibone.comcast.net [68
    .86.94.169]
      6    16 ms    14 ms    31 ms  be-16-pe04.ashburn.va.ibone.comcast.net [68.86.8
    4.226]
      7    57 ms    56 ms    55 ms  as174.ashburn.va.ibone.comcast.net [66.208.229.1
    34]
      8    17 ms    18 ms    17 ms  te0-5-0-5.ccr22.dca01.atlas.cogentco.com [154.54
    .1.193]
      9    80 ms    81 ms    79 ms  te0-0-0-18.ccr22.ord01.atlas.cogentco.com [154.5
    4.40.214]
     10    92 ms    87 ms    94 ms  te0-3-0-3.ccr22.mci01.atlas.cogentco.com [154.54
    .6.214]
     11    92 ms   101 ms    90 ms  te0-2-0-6.ccr22.sfo01.atlas.cogentco.com [154.54
    .45.70]
     12    90 ms    91 ms    90 ms  te0-2-0-6.ccr22.sjc01.atlas.cogentco.com [154.54
    .30.22]
     13   119 ms   203 ms   199 ms  te4-1.mag01.sjc01.atlas.cogentco.com [154.54.84.
    154]
     14    92 ms    92 ms    92 ms  38.104.134.70
     15    93 ms    92 ms    94 ms  border2.t7-1-bbnet1.sje004.pnap.net [66.151.144.
    20]
     16     *        *        *     Request timed out.
    

    not sure I did the code part right. I guess I did, electronics is my forte not networking so I'll take your word for it if you say it's not pwe.
    [SIGPIC][/SIGPIC]
    Sidwinder-HT
  • $quishFace - Archosaur
    $quishFace - Archosaur Posts: 12 Arc User
    edited June 2013
    Processor: LGA1366 Intel Core i7 965 Extreme edition

    Motherboard: ASUS Rampage II Extreme Intel X58

    Case: Lian Li PC-V1000Z

    RAM: 2 sets of corsier Dominator DDR3 PC3-16000C8 RAM


    HDD: solid state drive

    Cooling: Water cooling

    PSU:Corsier

    Sound Card: Creative Sound Blaster X-Fi Titanium - Fatal1ty Professional Series 7.1

    CD Drive: Blu ray rewriter

    OS: XP

    GFX: MSI GTX285 HydroGen OC

    I hope this gives you all the information that you say i won't provide the reason it was never provided was you just asked for a traceroute without providing any information on the address for the server or exactly how to do it in the first place and you just now asked for computer specs so here are those as well
  • SylenThunder - Twilight Temple
    edited June 2013
    Traceroute
    Tracing route to 64.74.134.26

    Hop Time Host IP Location
    1 0.491 10.0.0.1 10.0.0.1 , ,
    2 3.969 10.20.62.254 10.20.62.254 , ,
    3 91.432 r2-l3tca-cr2.nextweb.net 216.237.3.33 Irvine, CA, United States
    4 11.269 ge-6-15.car2.Tustin1.Level3.net 4.79.142.41 , , United States
    5 9.999 vl-3102-ve-133.ebr1.Tustin1.Level3.net 4.69.160.13 , , United States
    7 13.732 ae-91-91.csw4.LosAngeles1.Level3.net 4.69.137.14 , , United States
    9 7.651 gblx-level3-xe.LosAngeles9.Level3.net 4.68.63.106 , , United States
    10 16.052 INTERNAP.te1-3.ar1.snv2.gblx.net 64.210.28.142 , , United States
    11 18.798 border2.t7-1-bbnet1.sje004.pnap.net 66.151.144.20 Menlo Park, CA, United States
    21 N/A 64.74.134.26 64.74.134.26 , ,
    hsmiley3 wrote: »
    Traceroute
    Tracing route to 64.74.134.26

    Hop Time Host IP Location
    1 0.667 10.0.0.1 10.0.0.1 , ,
    2 2.966 10.20.62.254 10.20.62.254 , ,
    3 5.097 r2-l3tca-cr2.nextweb.net 216.237.3.33 Irvine, CA, United States
    4 47.535 ge-6-15.car2.Tustin1.Level3.net 4.79.142.41 , , United States
    5 13.849 vl-3102-ve-133.ebr1.Tustin1.Level3.net 4.69.160.13 , , United States
    7 39.237 ae-61-61.csw1.LosAngeles1.Level3.net 4.69.137.2 , , United States
    9 6.837 gblx-level3-xe.LosAngeles9.Level3.net 4.68.63.106 , , United States
    10 25.856 INTERNAP.te1-3.ar1.snv2.gblx.net 64.210.28.142 , , United States
    11 18.445 border2.t7-1-bbnet1.sje004.pnap.net 66.151.144.20 Menlo Park, CA, United States
    21 N/A 64.74.134.26 64.74.134.26 , ,
    Not sure what you guys are using, but it's not using a time measurement for the hops that I'm familiar with, and it's only got one measurement per hop.
    Going strictly by relative numbers though, both of you are having your lag at the Irvine CA hop, which is just a border router in-between you and the server. Shutting your PC and modem off for a couple of minutes and then booting them back up may get you a better route. Be aware that it might not though, that could just be the besta available path and it happens to suck atm.
    Tracing route to pwigc4.perfectworld.com [64.74.134.59]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  
      2    10 ms     7 ms     8 ms  96.71.46.1
      3    10 ms    10 ms     9 ms  te-0-0-0-7-sur01.greensburg.pa.pitt.comcast.net
    [68.85.72.153]
      4    10 ms    12 ms    11 ms  te-0-5-0-2-ar03.mckeesport.pa.pitt.comcast.net [
    69.139.195.21]
      5    18 ms    24 ms    23 ms  he-4-6-0-0-cr01.ashburn.va.ibone.comcast.net [68
    .86.94.169]
      6    16 ms    14 ms    31 ms  be-16-pe04.ashburn.va.ibone.comcast.net [68.86.8
    4.226]
      7    57 ms    56 ms    55 ms  as174.ashburn.va.ibone.comcast.net [66.208.229.1
    34]
      8    17 ms    18 ms    17 ms  te0-5-0-5.ccr22.dca01.atlas.cogentco.com [154.54
    .1.193]
      9    80 ms    81 ms    79 ms  te0-0-0-18.ccr22.ord01.atlas.cogentco.com [154.5
    4.40.214]
     10    92 ms    87 ms    94 ms  te0-3-0-3.ccr22.mci01.atlas.cogentco.com [154.54
    .6.214]
     11    92 ms   101 ms    90 ms  te0-2-0-6.ccr22.sfo01.atlas.cogentco.com [154.54
    .45.70]
     12    90 ms    91 ms    90 ms  te0-2-0-6.ccr22.sjc01.atlas.cogentco.com [154.54
    .30.22]
     13   119 ms   203 ms   199 ms  te4-1.mag01.sjc01.atlas.cogentco.com [154.54.84.
    154]
     14    92 ms    92 ms    92 ms  38.104.134.70
     15    93 ms    92 ms    94 ms  border2.t7-1-bbnet1.sje004.pnap.net [66.151.144.
    20]
     16     *        *        *     Request timed out.
    

    not sure I did the code part right. I guess I did, electronics is my forte not networking so I'll take your word for it if you say it's not pwe.
    Yours is hanging up at hop 13, which is mart of a major hub system that also gets a lot of international traffic from a trunk line. It's pretty common for that one to get bogged down, especially in bad weather or when there's earthquakes. Because of it's close proximity to PWE's ISP, it tends to affect more people when it has an issue.
    Again, you can reboot your systems to try getting a better route. Usually when those get bogged down you'll get re-routed through Seattle or Oregon.
    Processor: LGA1366 Intel Core i7 965 Extreme edition

    Motherboard: ASUS Rampage II Extreme Intel X58

    Case: Lian Li PC-V1000Z

    RAM: 2 sets of corsier Dominator DDR3 PC3-16000C8 RAM


    HDD: solid state drive

    Cooling: Water cooling

    PSU:Corsier

    Sound Card: Creative Sound Blaster X-Fi Titanium - Fatal1ty Professional Series 7.1

    CD Drive: Blu ray rewriter

    OS: XP

    GFX: MSI GTX285 HydroGen OC

    I hope this gives you all the information that you say i won't provide the reason it was never provided was you just asked for a traceroute without providing any information on the address for the server or exactly how to do it in the first place and you just now asked for computer specs so here are those as well
    Detailed info. That's basic hardware info. I didn't just ask for PC specs....
    ...
    At an absolute minimum I would need a copy of a traceroute to the server, and detailed information about how your local network is configured. In some cases, even a published Speccy log.

    You don't have to be a tech wiz to provide any of this information either. You just need to be able to click the links I provided and to read and comprehend/follow instructions. I can understand you're frustrated, but sitting and complaining about a connection, without actually ever attempting to fix it, or provide information for those that can help you fix it, it probably one of the stupidest things you can do. If you feel offended by this statement, then you really need to take a closer look at reality.
    I require a LOT more detail about your system, your network, and how you're connected to help you resolve anything if it happens to be on your end.
    Judging from your earlier post with what appears to be some sort of traceroute, you've got some latency on your local network. I'd be able to tell you more though if those numbers had any relation to any normal testing tool.
    [SIGPIC][/SIGPIC]
  • $quishFace - Archosaur
    $quishFace - Archosaur Posts: 12 Arc User
    edited June 2013
    So basically your saying its not my fault and its not perfect worlds fault its some other persons fault that none of us have control over.

    Like Saying its not your fault your sick and its not the goverments fault your sick but its the doctors fault your sick because the goverment didn't provide the doctor with the medicine to properly care for you :) kinda messed up really
  • SylenThunder - Twilight Temple
    edited June 2013
    So basically your saying its not my fault and its not perfect worlds fault its some other persons fault that none of us have control over.

    Like Saying its not your fault your sick and its not the goverments fault your sick but its the doctors fault your sick because the goverment didn't provide the doctor with the medicine to properly care for you :) kinda messed up really
    It's the internet. There are things you can do that may improve your experience. But some of it's completely out of your control.

    Look at it like this...
    It's just like running into traffic on your way to work because there was an accident on the freeway. The internet is a data highway. Each one of those hops in your trace is an intersection or freeway interchange. If there's a larger amount of traffic going through that interchange that the lanes will allow, traffic gets bogged down. Exact same thing is happening to your data.

    As I stated previously, if you provide me with the requested information, I will give you tips and tricks specific to your setup that may improve your experience. It just requires a lot of data. Speccy helps a great deal in drilling down your system, and network connections, layout, and hardware details can help me provide you with tips on eeking out the most performance from your configuration.
    [SIGPIC][/SIGPIC]
  • Sidwinder - Heavens Tear
    Sidwinder - Heavens Tear Posts: 353 Arc User
    edited June 2013
    Yours is hanging up at hop 13, which is mart of a major hub system that also gets a lot of international traffic from a trunk line. It's pretty common for that one to get bogged down, especially in bad weather or when there's earthquakes. Because of it's close proximity to PWE's ISP, it tends to affect more people when it has an issue.
    Again, you can reboot your systems to try getting a better route. Usually when those get bogged down you'll get re-routed through Seattle or Oregon.

    That one stuck out to me as well after doing this trace. Pretty cool thing to know for the furture. So I have to restart my PC to get another hub not just restart PWI?
    [SIGPIC][/SIGPIC]
    Sidwinder-HT
  • $quishFace - Archosaur
    $quishFace - Archosaur Posts: 12 Arc User
    edited June 2013
    well i did a lot to my computer like re-installing the graphics drivers defragmenting disc cleanup virus scan cleared all cookies turned the computer to performance instead of quality turned the 3d graphics to performence and high performence turned up my screen refresh rate from 60 to 75 and it made pwi run a little smoother for like an hour then it was back to being laggy again I think they really need to get rid of the whole catshop system they have might help a lot with the lag everywhere in the game
  • SylenThunder - Twilight Temple
    edited June 2013
    That one stuck out to me as well after doing this trace. Pretty cool thing to know for the furture. So I have to restart my PC to get another hub not just restart PWI?
    Technically, you can just restart your router/modem and then just flush the DNS data on your PC. I find that sometimes it works better to just turn them both off for a few minutes, turn the modem on, wait for it to finish, then turn on the PC.

    At a minimum, your router/modem will have to be shut off for a period of two minutes.
    [SIGPIC][/SIGPIC]
  • Sidwinder - Heavens Tear
    Sidwinder - Heavens Tear Posts: 353 Arc User
    edited June 2013
    Technically, you can just restart your router/modem and then just flush the DNS data on your PC. I find that sometimes it works better to just turn them both off for a few minutes, turn the modem on, wait for it to finish, then turn on the PC.

    At a minimum, your router/modem will have to be shut off for a period of two minutes.

    I see, thanks for the info I hope this helps my ping a bit.
    [SIGPIC][/SIGPIC]
    Sidwinder-HT