Morai Server DC problem

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Comments

  • _Mictian_ - Archosaur
    _Mictian_ - Archosaur Posts: 88 Arc User
    edited May 2013
    Ts ghost chased me to forums ?b:shocked

    BOOHOOHOOHOO
    kiraaa kiiiraah
  • kallikashnikow
    kallikashnikow Posts: 1 Arc User
    edited May 2013
    more 2x? u serious? better give us free cash shop for a year or so....

    b:shutup
    [SIGPIC][/SIGPIC]
  • SacredRose - Morai
    SacredRose - Morai Posts: 111 Arc User
    edited May 2013
    and who will give me hearts and exp (+1 mirageb:chuckle) what i lost when i got dc in time i was doing marriage quest?b:angry

    Yea maybe good that Pharex isnt on :P no hearts and exp to miss this way. Kinda lame he hasnt been on for 3 days without letting me know anything -.- afraid my hubby has quit the game f:despisef:strive
  • Lix - Momaganon
    Lix - Momaganon Posts: 269 Arc User
    edited May 2013
    and who will give me hearts and exp (+1 mirageb:chuckle) what i lost when i got dc in time i was doing marriage quest?b:angry

    haha +1 foxy, we lost one of ours yesterday too f:cry
  • _FoxyRoxy_ - Morai
    _FoxyRoxy_ - Morai Posts: 81 Arc User
    edited May 2013
    Yea maybe good that Pharex isnt on :P no hearts and exp to miss this way. Kinda lame he hasnt been on for 3 days without letting me know anything -.- afraid my hubby has quit the game f:despisef:strive

    now i am rly pissed off, COM'N 1 day lost oh better 2 days, no normal bh, cant do phoenix valley normal, my seeker need 2 more runs in pv to lvl, but cant cuz of DCs, no daylies, damn thisb:angry
  • Lix - Momaganon
    Lix - Momaganon Posts: 269 Arc User
    edited May 2013
    now i am rly pissed off, COM'N 1 day lost oh better 2 days, no normal bh, cant do phoenix valley normal, my seeker need 2 more runs in pv to lvl, but cant cuz of DCs, no daylies, damn with thisb:angry


    It's pwi's new bot-control program. f:fan
  • v4liance
    v4liance Posts: 579 Arc User
    edited May 2013
    The engineers are working on a potential fix regarding our firewall, and are still working with our ISP to determine the exact root of the problem.

    It's probably going to be at least another couple hours before this is resolved.

    Again, I'm really sorry about our connection issues right now for EU.

    As for compensation for this downtime.... I'll talk to the team and see what I can manage.

    - Val
  • SacredRose - Morai
    SacredRose - Morai Posts: 111 Arc User
    edited May 2013
    *hugs foxy*

    Thanks Val for the updates glad we are informed about the process now.

    Dumb question maybe, but whats ISP?
  • v4liance
    v4liance Posts: 579 Arc User
    edited May 2013
    *hugs foxy*

    Thanks Val for the updates glad we are informed about the process now.

    Dumb question maybe, but whats ISP?

    Internet Service Provider.

    Since we rely on other companies to provide the internets to our servers and to our players, sometimes when things go wrong on their end, it hurts our players.

    But we do our best to get everything all sorted!

    - Val
  • Lix - Momaganon
    Lix - Momaganon Posts: 269 Arc User
    edited May 2013
    Thanks again for update, Val.
  • NeoEsus - Harshlands
    NeoEsus - Harshlands Posts: 10 Arc User
    edited May 2013
    well i don't want a event x2 again for this big problem.
    I want another thing usefull maybe a sale on whole cash shop (-15%) b:laugh or a usefull thing who can repay all this prob. It's 2 days with many DC , we can't play and if we want play the server is empty xD
  • XRIPx - Lothranis
    XRIPx - Lothranis Posts: 10 Arc User
    edited May 2013
    Thank you for the feedback Val b:pleased
  • skydiverlynxx
    skydiverlynxx Posts: 13 Arc User
    edited May 2013
    Just been DC'ed again, but at least i know that problem being fixed, thanks for the update XD
  • _Mictian_ - Archosaur
    _Mictian_ - Archosaur Posts: 88 Arc User
    edited May 2013
    v4liance wrote: »
    Internet Service Provider.

    Since we rely on other companies to provide the internets to our servers and to our players, sometimes when things go wrong on their end, it hurts our players.

    But we do our best to get everything all sorted!

    - Val

    why you dont have inhouse servers?

    i think you are a pretty big company :0 you could afford them :0
  • Garry - Lothranis
    Garry - Lothranis Posts: 18 Arc User
    edited May 2013
    +1 _Mictian_.
    And Thank you very much v4liance for caring and informing.
  • Aryanz - Momaganon
    Aryanz - Momaganon Posts: 119 Arc User
    edited May 2013
    1 hr and no dc... good sign :P
  • PotugaLipa - Morai
    PotugaLipa - Morai Posts: 3 Arc User
    edited May 2013
    good for you i cant even log in since yesterday
  • Talayoki - Heavens Tear
    Talayoki - Heavens Tear Posts: 42 Arc User
    edited May 2013
    ...I JUST wanted to enter PV, hoping after 1 hour w/o Dc it would be fixed....DISCONNECT...b:sad
  • lordtyrion1
    lordtyrion1 Posts: 37 Arc User
    edited May 2013
    Well that was fun, logged in to see my faction saying no one had disconnected for an hour... and BAM! I DCed. xD
    I will hurt you for this. A day will come when you think you are safe and happy, and your joy will turn to ashes in your mouth. And you will know the debt is paid.
  • lordtyrion1
    lordtyrion1 Posts: 37 Arc User
    edited May 2013
    why you dont have inhouse servers?

    i think you are a pretty big company :0 you could afford them :0

    The servers are inhouse... but PWI still requires an internet provider to put their servers online.
    I will hurt you for this. A day will come when you think you are safe and happy, and your joy will turn to ashes in your mouth. And you will know the debt is paid.
  • TRISKELION - Morai
    TRISKELION - Morai Posts: 4 Arc User
    edited May 2013
    v4liance wrote: »
    The engineers are working on a potential fix regarding our firewall, and are still working with our ISP to determine the exact root of the problem.

    It's probably going to be at least another couple hours before this is resolved.

    Again, I'm really sorry about our connection issues right now for EU.

    As for compensation for this downtime.... I'll talk to the team and see what I can manage.

    - Val

    Thanks GM.. hope u give us update from time to time... we really need ur help now... we are all in trouble... thanks b:pleased
    Rise to defend the name and honor of YOURSELF... DONT BE NOOB! b:victory
  • Zanryu - Dreamweaver
    Zanryu - Dreamweaver Posts: 7,261 Arc User
    edited May 2013
    Thanks GM.. hope u give us update from time to time... we really need ur help now... we are all in trouble... thanks b:pleased

    ...a barb? That can use daggers?
  • SacredRose - Morai
    SacredRose - Morai Posts: 111 Arc User
    edited May 2013
    So server will be down for 2 hours. Any chance u guys can tell us at what time that will be?
  • _Mictian_ - Archosaur
    _Mictian_ - Archosaur Posts: 88 Arc User
    edited May 2013
    So server will be down for 2 hours. Any chance u guys can tell us at what time that will be?

    i just dced while pking : < had few sins and bms on me : < hope they did dc aswell
  • SacredRose - Morai
    SacredRose - Morai Posts: 111 Arc User
    edited May 2013
    Should be :P i dcd again too trying to do jones on my alt before server resets/shutsdown. Whats ur ingame name?
  • _Mictian_ - Archosaur
    _Mictian_ - Archosaur Posts: 88 Arc User
    edited May 2013
    Should be :P i dcd again too trying to do jones on my alt before server resets/shutsdown. Whats ur ingame name?

    i ll pm you as soon as i relog :p
  • SacredRose - Morai
    SacredRose - Morai Posts: 111 Arc User
    edited May 2013
    oke, u should pm SereneRose then :P Im on my alt =)
  • Crixxy - Momaganon
    Crixxy - Momaganon Posts: 4 Arc User
    edited May 2013
    uhm about the compensation, how about do something else for a change??
    i'm pretty sure that another 2x for any period of time will crash the market. the economy on the server is already prettty bad thanks to the excesive amounts of 2x we've had just these past few months.
    I would suggest something different, perhaps 2 weeks of 2x NW tokens or maybe a month of some new kind of event that's actually beneficial or maybe even a good packsale or +12 orbs in the boutique. Just something else for a change instead of the constant 2x. try something new for a new server b:surrender
  • Talayoki - Heavens Tear
    Talayoki - Heavens Tear Posts: 42 Arc User
    edited May 2013
    Anyone has any idea WHEN the shutdown will be?
  • SacredRose - Morai
    SacredRose - Morai Posts: 111 Arc User
    edited May 2013
    Anyone has any idea WHEN the shutdown will be?

    No, spamming f5 to see if Val lets us know.