I can't enter the game

Aqiata - Archosaur
Aqiata - Archosaur Posts: 3 Arc User
edited April 2013 in Support Desk
So yesterday I changed my site password and then I tried to log in the game and it said incorrect password/username. I received a mail which told me that everything with my account is ok...then I tried to play the game and it tells me unable to connect to the server. Please help me I have a lvl 66 psychic and I don't want to stop playing. Also I made a new account till the mail was received is that bannable ? Help me pleaseb:surrenderb:cry
Post edited by Aqiata - Archosaur on

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  • Nyxsa - Heavens Tear
    Nyxsa - Heavens Tear Posts: 180 Arc User
    edited April 2013
    I've had this happened to me - it is likely you are typing the information too quickly and the lettering is registered wrongly. If that is the case just type it one by one, if it still happens perhaps try a not too difficult password with so many upper and lowercases and numbers.

    Hope this helps!
    [SIGPIC][/SIGPIC]

    RA Demonic Veno ~ Beloved Wife and Newlywed to Zulwarn and a Soldier of Borealis
  • Aqiata - Archosaur
    Aqiata - Archosaur Posts: 3 Arc User
    edited April 2013
    I tried but it still doesn't connect me to the server :(
  • BriarIce - Raging Tide
    BriarIce - Raging Tide Posts: 276 Arc User
    edited April 2013
    Aqiata - Archosaur wrote: »
    I tried but it still doesn't connect me to the server :(

    There is maintenance going on now so the servers are down.

    Try in an hour.
    "Karma is a cruel mistress" - Kelley York, Hushed
    [SIGPIC][/SIGPIC]
    Thank you Silvychar, for the gorgeous sig! b:kiss
  • Evalria - Sanctuary
    Evalria - Sanctuary Posts: 202 Arc User
    edited April 2013
    The game is currently down for maintenance, I think that might be the only problem.
    b:surrender
    [SIGPIC][/SIGPIC]
  • Aqiata - Archosaur
    Aqiata - Archosaur Posts: 3 Arc User
    edited April 2013
    oops, I didn't know that...thanks b:embarrass

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