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maarry96
maarry96 Posts: 0 Arc User
edited March 2013 in Support Desk
When i press start at the launcher i get this box with some signs on it. What to do? :'(
http://postimage.org/image/xduxudwdt/
Post edited by maarry96 on

Comments

  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited March 2013
    It's because your video driver does not support Direct3D acceleration.

    1. Go to the manufacturer website of your video card.

    2. Download the latest driver for your video card.

    3. Install the driver, Choose advanced, then "Clean Install" (If running Vista + run the installer as administrator)

    4. Reboot

    5. Enjoy


    The video driver that comes with Windows, and often the one that comes from the manufacturer of your video card is quite often inadequate. You need to get the driver direct from the maker of the video chipset.

    If you need further helP, you're going to have to provide actual information on your system.

    I will need a copy of the output from a dxdiag.txt file, and a link to a published Speccy report taken while you are having the issues.
    (Remember to use the [code] tags for the dxdiag info and to remove any trademark characters so it doesn't get cut off.) (CODE tag is the # symbol in the editor.)

    Please take the time to click on the hyperlinks and actually read them. I won't waste your time if you don't waste mine by making stupid posts.
    [SIGPIC][/SIGPIC]
  • microkiller
    microkiller Posts: 0 Arc User
    edited March 2013
    SylenThunder - Sanctuary wrote: »
    It's because your video driver does not support Direct3D acceleration.

    1. Go to the manufacturer website of your video card.

    2. Download the latest driver for your video card.

    3. Install the driver, Choose advanced, then "Clean Install" (If running Vista + run the installer as administrator)

    4. Reboot

    5. Enjoy


    The video driver that comes with Windows, and often the one that comes from the manufacturer of your video card is quite often inadequate. You need to get the driver direct from the maker of the video chipset.

    If you need further helP, you're going to have to provide actual information on your system.

    I will need a copy of the output from a dxdiag.txt file, and a link to a published Speccy report taken while you are having the issues.
    (Remember to use the [code] tags for the dxdiag info and to remove any trademark characters so it doesn't get cut off.) (CODE tag is the # symbol in the editor.)

    Please take the time to click on the hyperlinks and actually read them. I won't waste your time if you don't waste mine by making stupid posts.

    how do i kno what video card i have? i think its just off the motherbord, i just installed windows and i had to update the networkdrive myself to
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited March 2013
    Well if you had actually read what I posted, and provided that information, then I could tell you.
    SylenThunder - Sanctuary wrote: »
    If you need further help, you're going to have to provide actual information on your system.

    I will need a copy of the output from a dxdiag.txt file, and a link to a published Speccy report taken while you are having the issues.
    (Remember to use the [code] tags for the dxdiag info and to remove any trademark characters so it doesn't get cut off.) (CODE tag is the # symbol in the editor.)

    Please take the time to click on the hyperlinks and actually read them. I won't waste your time if you don't waste mine by making stupid posts.
    Looks like you stopped reading right before this point.

    I don't understand why reading is so hard for you people. It's not hard, and if you don't know how to do something, I've actually provided the hyperlinds in my posts to help you.
    [SIGPIC][/SIGPIC]

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