Change email address after closing of initial address

Areba - Heavens Tear
Areba - Heavens Tear Posts: 6 Arc User
edited February 2013 in Support Desk
Hello! I made my account 3 years ago using an email address and I played the game for a while, but I quit after few mounts. For personal reasons I decide to close that email address permanently. I start to play again, occasionally, after 2012 anniversary, and I start again with this account. The problem is that I want to change the email address with my new one and password with a better one, but I can't without my original e-mail that was closed. I try to reactivate it, but is impossible, I try to create a new address with same name, but I can't do it.
Is there any way to change my email address with a new one? Thank you!
Post edited by Areba - Heavens Tear on

Comments

  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited February 2013
    Send a mail to customerservice@perfectworld.com put as much info as you can include your in game Character and Server name, i'm pretty sure they'll do something about it .

    Good Luck !
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • Areba - Heavens Tear
    Areba - Heavens Tear Posts: 6 Arc User
    edited February 2013
    Ok, thank you so much for help!

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