elementclient not downloaded?

Kyrael - Dreamweaver
Kyrael - Dreamweaver Posts: 140 Arc User
edited January 2013 in Support Desk
I recently had to uninstall+reinstall PWI because of a system restore. I finally finished downloading and installing PWI, and I got it to update and start properly, but nowhere in my files is elementclient.exe. I can run the game just fine, but I can't open a second client (which is a bit disappointing, since I was planning on having a catshop open).

Is there any reason elementclient wouldn't be in my files? I've tried verifying, but that did nothing. With my crappy internet at school, the download took me 4 hours and the installation 5, so I'd rather not have to do that again. b:surrender


EDIT: STILL not resolved. Also, yes, I'm aware that it's supposed to be in the Element folder. It is not there. It does not exist, and it is nowhere on my computer. Screenshot of the lack of elementclient.exe in my reply.
Post edited by Kyrael - Dreamweaver on

Comments

  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited January 2013
    1) Go to the drive you installed Perfect World International on. i.e. C://, D:// etc
    2) Go to the Perfect World Entertainment Folder
    3) Go to the Perfect World International Folder
    4) Go to the Element folder
    5) Double Click on elementclient.exe and you are done.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • matkool
    matkool Posts: 2 Arc User
    edited January 2013
    why so long need to update? can any support help me here
  • Kyrael - Dreamweaver
    Kyrael - Dreamweaver Posts: 140 Arc User
    edited January 2013
    Sizzer - Raging Tide wrote: »
    1) Go to the drive you installed Perfect World International on. i.e. C://, D:// etc
    2) Go to the Perfect World Entertainment Folder
    3) Go to the Perfect World International Folder
    4) Go to the Element folder
    5) Double Click on elementclient.exe and you are done.

    Yeah, uhm... I know where it's supposed to be. b:surrender I've played before. Elementclient does not exist on my computer. Searching through my files and everything, it is not there. That's why I posted here.


    EDIT: http://gyazo.com/d217f7c51e0278311342d1de4e1b9ddc Here is a screenshot of my element folder. Not there. See?
  • Kyrael - Dreamweaver
    Kyrael - Dreamweaver Posts: 140 Arc User
    edited January 2013
    Still unresolved; I may have just not seen it, but I haven't found any similar stories with the search system, although it's not the easiest search to use. So, I am still unable to multiclient, and basically unable to re-download/install the client.
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited January 2013
    Idk how is element.exe is not present in your folder seriously out of idea try "Verify" option from launcher do it till you get back your elementclient.exe that's the only option i see right now....
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • Allisandre - Sanctuary
    Allisandre - Sanctuary Posts: 1,452 Arc User
    edited January 2013
    The reason it's not there is because your antivirus software quarantined it because it thought it found a Word macro virus which is actually a call for information to from the proprietary database on a Linux server.

    Disable your antivirus, exclude the client directory from scans, verify 2 or 3 times, reboot, and you should be good to go.
    Take the time to look for your answer before you post like an idiot.

    There are two kinds of people in this world...
    There are those who panic,
    And then there is us.
    ~ Sarah Jane Smith
  • Trimee - Sanctuary
    Trimee - Sanctuary Posts: 7 Arc User
    edited January 2013
    Kyrael - Dreamweaver wrote: »
    Still unresolved; I may have just not seen it, but I haven't found any similar stories with the search system, although it's not the easiest search to use. So, I am still unable to multiclient, and basically unable to re-download/install the client.

    I simply click the same one I click to get in the game to begin with. Other wise Id be in the same boat as you.

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