Dual Account issue?

spancy
spancy Posts: 0 Arc User
edited November 2012 in Support Desk
Hi all,
Having an issue trying to duel account, I am logged in my main acct. but trying to bring up second client.exe and the download screen pops up. Says Client running on left and on right says Unable to proceed update? I did a manual download and the first account is running normal.
Post edited by spancy on

Comments

  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited November 2012
    Sizzer - Raging Tide wrote: »
    Just run the directly from
    C:\Games\Perfect World Entertainment\Perfect World International\element\elementclient.exe
    (Note: This is the default location on your computer that the game installs to. It may be different if you changed it during installation.)

    Double-click on that u should be able to run multi-client.

    There you go !
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • spancy
    spancy Posts: 0 Arc User
    edited November 2012
    Sizzer - Raging Tide wrote: »

    There you go !

    Awsome that worked, thanks for the info Sizzer!
  • StellaNova - Raging Tide
    StellaNova - Raging Tide Posts: 348 Arc User
    edited November 2012
    did the same, tho i made a working extra shortcut for the second launch
    Miss my Avatar b:sad


    Starfall Marshall b:victory
  • BellaSun - Raging Tide
    BellaSun - Raging Tide Posts: 1 Arc User
    edited November 2012
    Ok is there a step by step guide with pics for the people like me who are not computer savvy per say. I have tried this (or think I did what was said) but to no avail....lol
  • uhtoh
    uhtoh Posts: 4 Arc User
    edited November 2012
    BellaSun - Raging Tide wrote: »
    Ok is there a step by step guide with pics for the people like me who are not computer savvy per say. I have tried this (or think I did what was said) but to no avail....lol
    I am the same way, totally puter not smart, how would i find this and be able to run dual clients. ty
  • Amea - Heavens Tear
    Amea - Heavens Tear Posts: 53 Arc User
    edited November 2012
    I'm having issues too.

    This is what happens when I try to load the .exe file straight from the PWI folder.

    http://i183.photobucket.com/albums/x99/starspirit42/errorrrr.png

    So I tried to verify the client, no such luck. I *really* don't want to have to reinstall...is there anything I can do about this?
    [SIGPIC][/SIGPIC]
    There can be no darkness without light, for without the other, the first cannot be understood. They always work in perfect balance.
  • D_u_s_t_y - Archosaur
    D_u_s_t_y - Archosaur Posts: 66 Arc User
    edited November 2012
    Amea - Heavens Tear wrote: »
    I'm having issues too.

    This is what happens when I try to load the .exe file straight from the PWI folder.

    http://i183.photobucket.com/albums/x99/starspirit42/errorrrr.png

    So I tried to verify the client, no such luck. I *really* don't want to have to reinstall...is there anything I can do about this?

    finally someone else whos having this problem id use the search feature but i have no idea what its called
    :b (my version)
  • animabendita
    animabendita Posts: 5 Arc User
    edited November 2012
    Good morning,
    After this new Sirens patch, I cannot multi client.
    I have double clicked the elementclient.exe file, and still doesn't allow me to multi client, keeps shows the same message: client running - unable to proceed update...
    Already contacted customer service, but their answer is that they cannot help, and advised me to try here, in Forums...
    Anyone have any idea of what's wrong? and how can I fix it?
    Tks in advance!
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited November 2012
    animabendita wrote: »
    Good morning,
    After this new Sirens patch, I cannot multi client.
    I have double clicked the elementclient.exe file, and still doesn't allow me to multi client, keeps shows the same message: client running - unable to proceed update...
    Already contacted customer service, but their answer is that they cannot help, and advised me to try here, in Forums...
    Anyone have any idea of what's wrong? and how can I fix it?
    Tks in advance!

    Your click on Launcher or Patcher not Elementclient.exe . Check once again !
    Post a Screenshot.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • Allisandre - Sanctuary
    Allisandre - Sanctuary Posts: 1,452 Arc User
    edited November 2012
    Amea - Heavens Tear wrote: »
    I'm having issues too.

    This is what happens when I try to load the .exe file straight from the PWI folder.

    http://i183.photobucket.com/albums/x99/starspirit42/errorrrr.png

    So I tried to verify the client, no such luck. I *really* don't want to have to reinstall...is there anything I can do about this?

    I've seen this with some video cards when trying to launch in fullscreen mode from the elementclient executeable.

    Usually a driver update and/or running the file as admin will resolve it.
    Take the time to look for your answer before you post like an idiot.

    There are two kinds of people in this world...
    There are those who panic,
    And then there is us.
    ~ Sarah Jane Smith
  • animabendita
    animabendita Posts: 5 Arc User
    edited November 2012
    Hello,
    I have tried with the element client.exe, the launcher and the patcher... cant get to work either way...
    :'(
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited November 2012
    animabendita wrote: »
    Hello,
    I have tried with the element client.exe, the launcher and the patcher... cant get to work either way...
    :'(

    If none of the above are working it means you can't run the game, re-install the game with new-client ? You may need to uninstall the game, making sure to remove any excess files, then re-install it.

    You may have to be on a Windows Admin account, or have Run as Admin access to be able to download, install, update, and run the game. If on Windows Vista or 7, you may have to change the level of your UAC settings or turn them off temporarily.

    You can try adding the game folder/files to your exceptions list in your antivirus and firewall software. Please see the help menu or support website for the software that you use if you aren't sure how to do it.

    At your own risk, you may have to disable your antivirus, firewall, and other security software temporarily while you download, install, update, login to, and play the game. Sometimes the security software will block it or throttle it, no matter what you try or even if you try to add exceptions for the game files in your security software
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • Vitzh - Heavens Tear
    Vitzh - Heavens Tear Posts: 24 Arc User
    edited November 2012
    Try sandboxie......on XP home I can run 2nd client just fine without it but just a idea is all.

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