Login Issues

SereneMyst - Archosaur
SereneMyst - Archosaur Posts: 23 Arc User
edited August 2012 in General Discussion
Whenever i try to login, it always shows Unable to Connect to Server. i initially thought it would be coz of the Servers being down, but i tend to check the Server Status everytime and its Green. i cant login to any Servers as they show a
in the List of Servers. this problem didnt occur before but its been occuring a lot of times lately and its highly annoying. :( i restarted PC, the client, did what Forums said in the Support Section. someone please help me :( b:cryb:sad
Post edited by SereneMyst - Archosaur on

Comments

  • Breannak - Raging Tide
    Breannak - Raging Tide Posts: 642 Arc User
    edited August 2012
    Tech support section of the fourms might be able to help you. b:cute
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  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited August 2012
    People hate me for posting this, but if others would learn how to use the search feature, I wouldn't feel the need to post it.......


    Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your security softwares.
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it.
    6. Your firewall settings are too strict. (Very common with ZoneAlarm and Commodo firewall.)
    7. Your router is configured improperly.
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone line at the pole and it's raining. (I've had this happen personally.)
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (most common)
    19. There is heavy sunspot activity. (has happened within the past two years)
    20. There's a regional router outage. (Has happened several times, most recently just a couple of months ago.)

    That's just a few. The more details you give, the better I can narrow it down and tell you what the issue is.

    Also, post a copy of a traceroute to the server.
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  • ZoracGallant - Raging Tide
    ZoracGallant - Raging Tide Posts: 1,624 Arc User
    edited August 2012
    I get that sometimes. It's usually caused by your connection. Somewhere between you and PWI servers a internet hub or router went down that you were connected through and your computer instead of finding a new route to the servers thinks it's still a live route and says the servers aren't up. Just reset your modem or router and you will be fine.
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    Want to solve alot of my problems? On your computer Click - Start - now click - Run - now type - cmd - now type - format c: - If you are using Windows Vista or 7 please be sure you run as administrator.
  • redrainger
    redrainger Posts: 0 Arc User
    edited August 2012
    how do i fix the first 2 problems
  • crushed23
    crushed23 Posts: 28 Arc User
    edited August 2012
    nb4 lock b:bye
  • chowchowhound
    chowchowhound Posts: 19 Arc User
    edited August 2012
    hmmm, maybe the servers are down?...nahhh, what am i thinking...
  • redrainger
    redrainger Posts: 0 Arc User
    edited August 2012
    i dont get it how am i to fix the problems r the servers down
  • chaoticshelly
    chaoticshelly Posts: 0 Arc User
    edited August 2012
    The servers are back up.
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  • redrainger
    redrainger Posts: 0 Arc User
    edited August 2012
    k thnx for the help

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