[Update] Heroic Chest Promotion Issue

2»

Comments

  • SocialDesire - Archosaur
    SocialDesire - Archosaur Posts: 71 Arc User
    edited August 2012
    Well, I'm guessing that you're talking about the soon mass migration to ***. I'm sure it'll be fine, the game will go on without us.... just like ********* did before it completely was overrun by botters.

    Anywho, I'm still missing about 1000 chests myself, and yes, my chests were glitched, and i got a few extras in some cases, but I added those into what I should've recieved. I ended up with so far a **** load of pets, capes, belts, mirages, hypers, and about 500 event gold.

    My wife is still missing hers on several alts. No chests what so ever. She started with 4 mil and worked her way up to over 100 mil in mirages alone.

    As for the chests on her main she still has 1600 to open. We ended up jurry rigging our keyboards to open them and walked away to do other things in most cases.
  • dream2die
    dream2die Posts: 0 Arc User
    edited August 2012
    Just wondering: Will you update this topic when all chests are sent Franky or do we need to create a new ticket if you didn't receive chests by tomorrow?
  • Accalica - Heavens Tear
    Accalica - Heavens Tear Posts: 181 Arc User
    edited August 2012
    Still not a single chest recieved and one day left. Let me be a psychic for a day and guess - they're not coming. b:cute
    [SIGPIC][/SIGPIC]
    ~ Suspended on Silverwings ~
  • KawaiiJen - Heavens Tear
    KawaiiJen - Heavens Tear Posts: 2,461 Arc User
    edited August 2012
    dream2die wrote: »
    just Wondering: Will You Update This Topic When All Chests Are Sent Franky Or Do We Need To Create A New Ticket If You Didn't Receive Chests By Tomorrow?
    the Items Should Be Sent To Everyone Regardless Of Whether Or Not They Submitted A Ticket. if They Still Have Not Received The Items After The August 2nd Date, Please Have Them Submit A Ticket.

    B:victory

    ^ .
    [SIGPIC]http://i48.tinypic.com/2r61kw3.jpg[/SIGPIC]
    Ty Fon for the Siggy <3

    The rare and exotic Sage Archer of HT. b:cute
  • Severus_S - Archosaur
    Severus_S - Archosaur Posts: 61 Arc User
    edited August 2012
    As I mentioned in the previous thread, I'm not really concerned over what me and others never got. I'm more concerned over what some people actually gained by paying a minimum (nothing if you count what they got back). The amount of benefits those players have gained arn't very small, considering DQs open up ways for alot of things that people don't even think about such as the rewards from the maiden-kissed chests.

    Sockets, buff-pills, mysterious chips, fantasy fruits, mirage overloads, hypers, refining aids,
    fashion, dyes...Honestly, the more I think of it, the more pissed I become. Only good thing is that the items are mostly untradable. But what about the items they can refine or dye to a certain color and re-sell for a higher price? b:surrender

    I got one thing to say... Jail FC glitch... how many people got 105 with little work when others have been working years? Yeah the glitch probably going to mess with prices, but hay if it helps some peeps that work there butt off and never have much to show for there hard work, then good for them. I hate to sound mean, but the one sideness of this game and how people who cheat and scam get so far ahead of those who work hard is sickening. That being said I am still waiting for my packs on a few different toons >_> I hope they come for my birthday tomarow b:cute
    I KILLED DUMBELDORE!!!
  • Severus_S - Archosaur
    Severus_S - Archosaur Posts: 61 Arc User
    edited August 2012
    I would Also like that add that even without the glitch you could have still made money with the promotion for example. You buy 50 coin to get 25 chest. You sell the rep for slightly more then you paid for it. Whatever you got in chest is profit. Lets say you get 20 mirages out of those 25 chests... that is 200k from npc. Lets say you pulled 1 of the rare items and sold it in game for 300k. That is 500k profit from the base investment. If you rinces and repeated you could have made a lot of profit - the glitch. If nothing else I had fun, and i got to hand out free **** in game to friends so I had fun Althought I would like to get all the packs I am missing please and thank you.
    I KILLED DUMBELDORE!!!
  • Severus_S - Archosaur
    Severus_S - Archosaur Posts: 61 Arc User
    edited August 2012
    I've been wondering about this myself. How is this going to be handled? A server rollback would be a massive headache considering how much time a lot of people have already spent opening these packs, but on the other hand the amount of money injected into each economy could **** things up pretty badly.

    So, how is it going to be handled?

    They will handle it like they did Jail FC. Thus teaching us all to not fallow the TOS because nothing will be done in reality. Personaly I still don't abuse glitches because I have better things to do on the game. But my point remains ferm. I didn't abuse the jail FC glitch because I didn't want to have consiquences delt apon me, so now I get to look at all the 105's and think ya know if I did what everyone else did I wouldn't be 102, I would be 105. I am just saying kinda screwed up. And I am just puting this out there... I remember when gold was 100k, and when the going price for dod's was 3 mil, and dark lord wings where 20-40 mil... IJS.
    I KILLED DUMBELDORE!!!
  • rpvp
    rpvp Posts: 2 Arc User
    edited August 2012
    If we don't recieve our chests will we need to sent in another ticket and will it have to be done on every toon that didn't recieve them?
  • Annalyse - Heavens Tear
    Annalyse - Heavens Tear Posts: 2,618 Arc User
    edited August 2012
    rpvp wrote: »
    If we don't recieve our chests will we need to sent in another ticket and will it have to be done on every toon that didn't recieve them?

    Scroll up a little. This quote was posted just a few posts above yours:
    The items should be sent to everyone regardless of whether or not they submitted a ticket. If they still have not received the items after the August 2nd date, please have them submit a ticket.

    b:victory

    And I assume the ticket would be per account, not per character.
    [SIGPIC][/SIGPIC]
    Annalyse (veno) - Melosa (cleric) - Glynneth (archer) - Pickerel (sin)
    Florafang (wiz) - RubixCube (barb) - Laravell (psy) - Diviah (Mystic)
    Torchwood (BM) - Sataea (Seeker) - Wystera (Sin) - Allissere (SB)

    Looking for a mature faction on HT? pwi-forum.perfectworld.com/showthread.php?t=760842
  • SocialDesire - Archosaur
    SocialDesire - Archosaur Posts: 71 Arc User
    edited August 2012
    rpvp wrote: »
    If we don't recieve our chests will we need to sent in another ticket and will it have to be done on every toon that didn't recieve them?

    1 ticket per character sounds like fun to sort through, Go with that.

    It is my opinion that they should also give the buyers 50k heroic chests per pack purchase to even out that whole **** up they did originally. I chose 50k based off the highest reported amount of heroic chests recieved through a single purchase.

    This would even out the fairness to everyone that bought the damned wraith badges, would make the cape, belt, and fashion remain as worthless as currently are, and make it so we had a great deal of coins enter the PWi economy on the US Server.
  • poptropica27
    poptropica27 Posts: 3 Arc User
    edited August 2012
    Thank you very much, the final amount has just arrived. I appreciate your customer service ^__^


    I received them in groups of 800, 32 mail messages at a time with 25 boxes in each. By the time i was done accepting item on them a new 800 would come. My total owed 3,725 has been sent each one on the dot. Thank you very much again


    b:victoryb:victoryb:victory
  • XXBlizzyXx - Harshlands
    XXBlizzyXx - Harshlands Posts: 1 Arc User
    edited August 2012
    still didnt receive my chests b:cry
    takes 3-4 days till i should get reply to ticked....
  • Eucleia - Dreamweaver
    Eucleia - Dreamweaver Posts: 23 Arc User
    edited August 2012
    still got none either, and support.perfectworld.com keeps giving me
    The page isn't redirecting properly
  • queendewi
    queendewi Posts: 4 Arc User
    edited August 2012
    Update 8/1/2012

    I've just received word that the first batch of missing Heroic Chests has been sent out. There should be one more batch later today as well, so if you have not received your missing chests by tomorrow at 7pm Pacific (8/2), please submit a ticket.

    Thanks!


    ---



    Hey all, here's a message from the good people in Customer Service about the Heroic Chest Promotion from earlier this week:


    We have isolated the cause of many players not receiving the Heroic Chests properly from the Wraith Officer's Badge BOGO event.

    We will send all of the Heroic chests out to players as soon as we can. We hope to have them all sent out prior to Thursday, August 2.

    If you have any questions about this process please submit a ticket and let us know.

    We sincerely apologize for the delay and appreciate your support!

    I still haven't received my chests (and got screwed out of at least 65 million coins). I have submitted several tickets and tried to contact a GM: still no chests. Anyone had the same problem? Please join me and we can start a class action suit.
  • Eariala - Sanctuary
    Eariala - Sanctuary Posts: 60 Arc User
    edited August 2012
    queendewi wrote: »
    I still haven't received my chests (and got screwed out of at least 65 million coins). I have submitted several tickets and tried to contact a GM: still no chests. Anyone had the same problem? Please join me and we can start a class action suit.
    You know that by sending more tickets you push yourself to the last spot in the ticket pile again with each new one?
  • queendewi
    queendewi Posts: 4 Arc User
    edited August 2012
    You know that by sending more tickets you push yourself to the last spot in the ticket pile again with each new one?

    That doesn't matter much as they don't answer tickets anyway. I have spoken to people who didn't receive their Maiden chests from the last event and never got a response to their ticket. As a matter of fact: my last ticket was answered today and only because I had "legal action" put as a subject. However my first ticket still isn't dealt with and I still have received no chests. I wonder if people would stay this tame when their paycheck was involved...
    P: I came to cash in my paycheck
    Bank: sorry, there has been a glitch, submit a form and we try to pay you 2 weeks later.

    Hah.
  • queendewi
    queendewi Posts: 4 Arc User
    edited August 2012
    August 6, still no chests and still no reply. (except on the ticket that said "legal action") Guess tomorrow I will contact my lawyer as I promissed you.
  • azaonna
    azaonna Posts: 1 Arc User
    edited August 2012
    August 6, I still have not received my chests, nor a reply to the ticket I sent in on August 2 as they said to do... My boyfriend has not received his chests either..
  • F_M_Joshua - Archosaur
    F_M_Joshua - Archosaur Posts: 390 Arc User
    edited August 2012
    1k chests still not recieved. You know what..... I sorta expected this.


    Am I putting in a ticket? No. Not today. I'm waiting a week from the last date that was stated. Why? So I can say that I did.
    If you don't like the way I talk, please, for everyone's sanity, keep in mind that I have ASPERGERS. I don't see a reason to not tell you like it is, or what I think of you. If you are being an idiot, or one minded, I tend to disregard you like trash.
  • jimbillybob46310
    jimbillybob46310 Posts: 0 Arc User
    edited August 2012
    Well and i see they have un-stickied this thread, i would say if u havent got your chest your not going to.
    NORMAL PWE BS.
  • nebtch
    nebtch Posts: 0 Arc User
    edited August 2012
    same here it is the aug 6th and no chests
  • MagicEmpress - Lost City
    MagicEmpress - Lost City Posts: 795 Arc User
    edited August 2012
    My alts got their's right after the update on the 2nd (or was it the 3rd when i logged in the next day).
  • queendewi
    queendewi Posts: 4 Arc User
    edited August 2012
    Anyone wants to join forces on this matter? I am going to take matter to lawyer today.
    If you all keep quiet they will go on and on **** everyone (out of money). I say it is enough.
  • Lyubovski - Archosaur
    Lyubovski - Archosaur Posts: 2 Arc User
    edited August 2012
    i still havent received my chests :( i waited patiently for it but still no :( i sent ticket after august 2 but no reply at all b:surrender
  • Titsania - Lost City
    Titsania - Lost City Posts: 47 Arc User
    edited August 2012
    i did finally receive my 300 chests but having bought the correct number of rep badges for this amount I am still a tad upset that my friend bought 50 badges and got 2000 heroic chests... Thanks PWI. I have faithfully played this game for 4 years.. I gave up spending money on it when you censored my players name and then gave us 50 event gold and useless duplicate mount as a sorry for missing 2 weeks of 2x.

    I have stood by my decision to never spend another penny of real money in this game for a year now and this just reinforces that decision... The unbalance of rewards in this game is a joke. People who leveled to 105 with dragoons were slapped on the wrist. People who bot are slapped on the wrist. People who cuss and scream in world chat and basically offend most decent players are slapped on the wrist but people like me with an innocent name were censored along with truly offensive names, but those who deliberately misspelled their offensive names are still running around in game..

    People who farmed like hell bought gold in game and bought rep badges in hope of a giant bunny had to wait over a week for you to fix the problem. People who got not only their chests but half the servers chests too get to laugh all the way to the bank with their chests of coins. I think my friend ended up with enough chests to get 250 event gold..

    congrats PWI your level of customer service is consistent... as in consistently low...
  • Bloo_DHunter - Archosaur
    Bloo_DHunter - Archosaur Posts: 1 Arc User
    edited October 2012
    Kudos frankie for fixing the issue the best you can :)
    ...first page o.o

    Hello your a GM and i have a prob i have no where else to turn to so please if you can help me a bit...im trying to send a ticket(not about the packs) but i keep gettin the webpage error...and it sais that it cant be opened...i dont know what to do??Helpb:surrenderb:surrender
  • Annalyse - Heavens Tear
    Annalyse - Heavens Tear Posts: 2,618 Arc User
    edited October 2012
    Hello your a GM and i have a prob i have no where else to turn to so please if you can help me a bit...im trying to send a ticket(not about the packs) but i keep gettin the webpage error...and it sais that it cant be opened...i dont know what to do??Helpb:surrenderb:surrender

    1. Esnemyl is not a GM so I'm not sure why you quoted that. And Frankie no longer is either.

    2. Why did you post on this thread? I highly doubt your ticket is about a heroic chest promotion issue. Next time, try making a new thread if you can't find the answer through a search.

    3. Try going to this page to submit a ticket.
    [SIGPIC][/SIGPIC]
    Annalyse (veno) - Melosa (cleric) - Glynneth (archer) - Pickerel (sin)
    Florafang (wiz) - RubixCube (barb) - Laravell (psy) - Diviah (Mystic)
    Torchwood (BM) - Sataea (Seeker) - Wystera (Sin) - Allissere (SB)

    Looking for a mature faction on HT? pwi-forum.perfectworld.com/showthread.php?t=760842