haveing trouble signing in to game

Jolania - Sanctuary
Jolania - Sanctuary Posts: 4 Arc User
edited July 2012 in Support Desk
hey long time player here

im haveing a problem signing in to the game server every time i try to it gives me the error "unable to connect to server" all i want to know is if the server's down for maintenance or is it on my end

thanks in advance

Jolania
Post edited by Jolania - Sanctuary on

Comments

  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited July 2012
    Servers are up. Something is preventing you from connecting. It could be on your PC, your network, or a hub between you and PWI.
    [SIGPIC][/SIGPIC]
  • Jolania - Sanctuary
    Jolania - Sanctuary Posts: 4 Arc User
    edited July 2012
    thanks SyLen I'll try rebooting my router and see if its the problem but i don't think its the cause because when I'm in the client i can see that east and EU servers are up but west servers aren't reading anything for pop or ping so it could be a hub between me and the west servers
    ill notify if router reboot fixed the problem

    thanks
    Jolania
  • Jolania - Sanctuary
    Jolania - Sanctuary Posts: 4 Arc User
    edited July 2012
    nope guess I'll just have to wait and see if the problem fixes itself in the meantime I'll start a new char on east servers while i wait

    Jolania
  • Seekingezo - Archosaur
    Seekingezo - Archosaur Posts: 1 Arc User
    edited July 2012
    Hey, i had the same problem today, or so i thought, i dont know if its an issue for you but just remember that signing in is case sensitive, helped me out but idk...i was just kinda stupid
    b:surrender

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