Pls GM and/or Mods check it thx

looks very suspicious. where does the link actually lead to?

i would just delete it. never heard of anything like it, and PWI has never mentioned it publicly

I really want a Gatherer mod (like in WoW) to know where are the herbs or mines on minimap (or by enabling it on the big map) when im in an area to kill mobs.

Xx_BeLLa_xX - Harshlands wrote: »

I just receive that email and to be honest i have no idea if it's fake or not, to me that sound fake and i wanted to know if Gm/mods or maybe a other player know about that.



The black box are just to hide my email and name and yes my hotmail is in french (but the email is in english).

Yeah that picture looks very fake.

No one uses Hotmail any more.

oh and i checked back my mails from pw and the only survey ones i have are the ones you get when you haven't logged in in a while. In those emails PW include the survey questions they want you to answer (why are you no longer playing in this case). There is a submit button at the bottom of the email. I do not have any emails offering free zen in this manner.

Xx_BeLLa_xX - Harshlands wrote: »

I log everyday in game and in forum. I never received mail offering zen (in that case seem like a constest 500 zen to 10 person each month) and never heard about it it's kinda why i post here to see if someone know about it, but so far look like i'm the only one who received that, i just hope a GM/mods can maybe get info to know if it's true or not.

I have never received this as an email but I do know that Perfect World has done these surveys for as long as I can remember. They claim that they enter you into the drawing but I don't know anyone who has ever actually won the drawing. Still, when they switched to the new system I asked about the ratings because I wanted to know if I'd been entered. What is the domain name in the link? For example: pwi-forum.perfectworld.com is a legitimate site. If it came from a .ru address it it's definitely a phishing site.

And again to reiterate I have been offered that exact survey numerous times for YEARS but I have can't recall every being offered that survey by email. There has always been a free zen prize.


edit: You do NOT have to click a link to know where it goes. Hover over it and and you can see where it will direct you. Here is an example. The example has been edited to remove personally identifying stuff as well as any noise/ "private communication" between PWI and I so you can see the example clearly. http://i68.photobucket.com/albums/i40/ariesdragon123/PWI%20Screenshots/howtohoverchecklinks.png

Bella, I got that email as well about two weeks ago.

I didn't click the link either... something just smelled wrong about it.

best way to check is google map that location on the bottom, and see if your in a perfect world or anything close xD

pennywise29 wrote: »

It's a scam to get your account info. I don't have to check with anyone to know it.

If PWI had a legit offer like that, they would have announced it on their web site: http://pwi.perfectworld.com/

Simple as that.

It's really not that simple. Why would they have announced a zen survey reward on their website for rating your customer service experience about specific tickets? To encourage everyone to mass spam tickets so they can get a shot at the survey? They have those same kinds of surveys on taco bell receipts, but not on taco bell's website for example. If you haven't had a customer service experience recently, you have nothing to rate. So anything you say is only vague generalities and isn't helpful for figuring out how they are doing with a sample of specific customers. They have been doing these surveys for years and it hasn't ever been on the front page. But I've never received one as an email. When she hovered over the link it taking her to support.perfectworld.com which lends to it's credibility; since pwi owns the domain name perfectworld.com. But as I've never received an email about it, even though I've taken that survey specifically for the chance to win zen several times, I can't say for certain.


@Bella

Now that you've hovered over the link and seen the support.perfectworld.com website is the domain name, I'm about 90% certain that it's legit. But I could definitely be wrong and it's not worth the risk. So just don't click the link. XD I wouldn't delete it either though, they might come and say it's legit on Monday. And then you get entered for a chance to win free zen. \O/


@People

Has anyone who submitted a ticket and rated their customer service experience for the chance to win the zen ever actually won any? Or knows anyone who has? I've submitted tickets about things and entered (on their website, never by email) but to this day I haven't won and have never heard of anyone who has.


edit:

For anyone that doesn't know what I mean by the surveys. If you submit a ticket about something, they'll include an automatic reply at the bottom of a lot of their tickets encouraging you to take a survey to get zen. Like the one from this ticket. Note: I've removed all my information, GM staff information, and "private correspondence" from this screenshot of a resolved ticket so that only the autotext at the end remains since it pertains to this thread. But like I said, this was always through their website not from an email. So yea they do these generic satisfaction surveys. No they don't encourage people to spam the ticket system with nonsense just to get an entry by spamming information by advertisement on the front page.

http://i68.photobucket.com/albums/i40/ariesdragon123/PWI%20Screenshots/ZenSurveys.png

To be safe, don't click the link for now. I'll update you guys on Monday when I can get an answer from the CS team.

b:victory