client directory into exception list?

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XGuardessX - Sanctuary
XGuardessX - Sanctuary Posts: 4 Arc User
edited June 2012 in Support Desk
ok so i feel pretty stupid asking this, but im not exactly computer savvy, ive had a problem with the patch updating and all, and i got advice to put the client directory into my antivirus exception list...i dont exactly know how to do that, so could someone please explain to me how to do this please :(
Post edited by XGuardessX - Sanctuary on

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  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited June 2012
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    You can look up the support website for your antivirus program, or use its help features, and read about how to add files and folders to its exception list.

    There are no stupid questions. It is better to ask and solve a problem, instead of idly waiting for the problem to solve you. (wow, I need to write that one down :p )

    Also, we have a new tech support for for all the games!

    http://techsupport.perfectworld.com
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera

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