Pttch update - now cant see toon !

Silmarien - Dreamweaver
Silmarien - Dreamweaver Posts: 19 Arc User
edited May 2012 in Support Desk
I was worried this patch would cause me more problems... since the Morai update I have been playing on the hot fix, but now at character select screen i cant see any of my toons and same in game... also lots of umm streching of objects/genie, i hoping just some tweeking of the 3d/fix will do it... but i have no idea... hoping someone out there can help?
A big Thank You if you canb:kiss
Post edited by Silmarien - Dreamweaver on

Comments

  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited May 2012
    Post your problem with Screenshot helps a lot to fix the problems ,

    You can try deleting your systemsettings.ini file for Perfect World International.

    Go to My Computer and go here:


    C:\Games\Perfect World Entertainment\Perfect World International\element\userdata\

    or on older game client versions, or for XP and older Windows versions:
    C:\Program Files\Perfect World Entertainment\Perfect World International\element\userdata\

    (Note: This is the default location on your computer that the game installs to. It may be different if you changed it during installation.)

    You will see a file named systemsettings.ini . Delete it.

    Then re-start your game. The settings will be set back to the default settings as when you first installed the game.

    Post your System info with DxDiag !
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • SylenThunder - Twilight Temple
    edited May 2012
    Search the forum for "Invisible Issue" and try the thread that is titled it's the fix.
    [SIGPIC][/SIGPIC]
  • AirialAce - Raging Tide
    AirialAce - Raging Tide Posts: 43 Arc User
    edited May 2012
    20120523170605.png
    By artuntaure at 2012-05-23

    how too fix this ****?
    i am going mad now...
  • Silmarien - Dreamweaver
    Silmarien - Dreamweaver Posts: 19 Arc User
    edited May 2012
    Thx for replying, i had no problems updating client.. no error messages, ive verefied client directx up 2 date.

    2012-05-2322-33-54.jpg

    2012-05-2322-34-53.jpg


    Display Devices
    Card name: ATI Radeon HD 3600 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor AGP (0x9596)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9596&SUBSYS_00281043&REV_00
    Display Memory: 512.0 MB
    Current Mode: 1024 x 768 (32 bit) (75Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: ati2dvag.dll
    Driver Version: 6.14.0010.7246 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 12/6/2011 03:54:00, 304640 bytes
    WHQL Logo'd: No
    WHQL Date Stamp: None
    VDD: n/a
    Mini VDD: ati2mtag.sys
    Mini VDD Date: 12/6/2011 04:42:18, 7490560 bytes
    Device Identifier: {D7B71EE2-D6D6-11CF-BD6F-2220A1C2CB35}
    Vendor ID: 0x1002
    Device ID: 0x9596
    SubSys ID: 0x00281043
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E
  • SylenThunder - Twilight Temple
    edited May 2012
    The tearing Silmarien is getting is most likely related to the video driver. I had a similar issue with a new driver version that did that on my Nvidia card and had to roll back to an older driver until a new one came out that resolved the issue.

    Not sure on yours AirialAce, but I would start by checking driver, double checking the files for the client, and make sure that it's in your exceptions list so that your security software doesn't prevent it from patching properly.
    [SIGPIC][/SIGPIC]
  • Silmarien - Dreamweaver
    Silmarien - Dreamweaver Posts: 19 Arc User
    edited May 2012
    ok graphics card is not a new install.. have been using this since Morai..if it was ok on tuesday to run this.. as i say in op i have been using the 3d fix.. that you helped find Sylen...how would rolling back 2 older driver help? .. which it hasnt btw.

    Seems i must accept that my 3.5years of playing PWI are at an end b:cry
    Ive meet some great ppl here and im sad that it has ended this way... onward i go to find another game..will always have fond memory's of PWI and 1 day when i have the funds for a new pc... I will come back

    Peace and Love

    Happy hunting!!

    b:victory