Unable to cennect to server

Yousuckman - Raging Tide
Yousuckman - Raging Tide Posts: 44 Arc User
edited August 2012 in Support Desk
Last few days I had lag when couldnt see catshops in archo,ppl running around with 0hp.
Today I got new expansion downloaded and now I see i cant connect to server,yet I see some ppl saying about playing today,well,where will the servers be up again,thnx.b:surrender
Post edited by Yousuckman - Raging Tide on

Comments

  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited May 2012
    1).Post your problem with a Copy of traceroute .
    2).Check your bandwidth (both download and upload speed)? You can test your bandwidth at: http://www.speakeasy.net/speedtest
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • Yousuckman - Raging Tide
    Yousuckman - Raging Tide Posts: 44 Arc User
    edited May 2012
    1).Post your problem with a Copy of traceroute .
    2).Check your bandwidth (both download and upload speed)? You can test your bandwidth at: http://www.speakeasy.net/speedtest

    You from RT too,can you tell me are servers up or down?
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited May 2012
    Servers are up , And everything seems going fine !
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss
  • Yousuckman - Raging Tide
    Yousuckman - Raging Tide Posts: 44 Arc User
    edited May 2012
    That means im screwed QQ
  • SylenThunder - Twilight Temple
    edited May 2012
    That means im screwed QQ
    It means that you need to actually provide us with some real information so we can help you figure out why you can't connect.

    Sizzer posted something basic for you to do, here's some more information just cause.


    Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

    1. You don't have the three .exe files for the client set to run as administrator.
    2. You don't have the game directory set as an exception in your security softwares.
    3. Your network adapter driver is out of date and needs to be refreshed.
    4. Your local area network settings are improperly configured.
    5. You have more than one firewall and don't realize it.
    6. Your firewall settings are too strict. (Very common with ZoneAlarm and Commodo firewall.)
    7. Your router is configured improperly.
    8. you have a bad network cable.
    9. You're using a wireless network connection. (Which leads to another huge list.)
    10. You have a lot of traffic on your local network that is bogging your router/modem down.
    11. There's a fault in your router.
    12. There's a fault in your modem.
    13, You have a bad phone cord plugged into your modem.
    14. There's an issue with your house wiring.
    15. There's an issue with your outside wiring.
    16. A squirrel chewed on your phone line at the pole and it's raining. (I've had this happen personally.)
    17. A switch/router at the CO for your ISP is having an issue.
    18. One of the many hubs between you and PWI is having an issue. (most common)
    19. There is heavy sunspot activity. (has happened within the past two years)
    20. There's a regional router outage. (Has happened several times, most recently just a couple of months ago.)

    That's just a few. The more details you give, the better I can narrow it down and tell you what the issue is.

    Also, post a copy of a traceroute to the server.


    If you really want help, give us something to work with. If you just want to QQ, go somewhere else and do it.
    [SIGPIC][/SIGPIC]
  • Yousuckman - Raging Tide
    Yousuckman - Raging Tide Posts: 44 Arc User
    edited May 2012
    When I come to log in page,the place where news are is in chinese letters QQ
    And all servers statuses are blank.
  • SylenThunder - Twilight Temple
    edited May 2012
    When I come to log in page,the place where news are is in chinese letters QQ
    And all servers statuses are blank.
    The more details you give, the better I can narrow it down and tell you what the issue is.

    Also, post a copy of a traceroute to the server.
    Seriously dude, click the links, read the info, provide the information. So far you've given me bubkus to work with.
    [SIGPIC][/SIGPIC]
  • Yousuckman - Raging Tide
    Yousuckman - Raging Tide Posts: 44 Arc User
    edited May 2012
    I never saw chinese letters in notices place.
    Should I just reinstall or what?
    Sorry for little info, but im not like a freak for computers and such to smell what thing did this.
  • Yousuckman - Raging Tide
    Yousuckman - Raging Tide Posts: 44 Arc User
    edited May 2012
    I got another thing that might help:the music at log in screen is the old one,yet the picture is from decent,weird....
  • delilsainte
    delilsainte Posts: 1 Arc User
    edited August 2012
    Hello ... i'm from malaysia .. i used to play this game when i was back in indonesia ..
    so i wanted to start playing it again . but i won't connect .. the game runs perfectly .. but when i try to log in it doesnt work "unable to connect to server" .. please help
  • Sizzer - Raging Tide
    Sizzer - Raging Tide Posts: 2,387 Arc User
    edited August 2012
    If you live in one of the following countries, or have an IP address connected to, or close to, one
    of the following countries, you will NOT be able to play PWI.

    These countries CAN NOT play Perfect World International.
    China
    Hong Kong
    Japan
    Macau
    Malaysia
    North Korea
    Philippines
    South Korea
    Taiwan
    Vietnam

    If you want to play Perfect World for those regions, you will have to research on the internet to
    find the one that covers your location. All other IP addresses from anywhere else in the world are not blocked by Perfect World Entertainment.
    Note: This list is current as of Feb 8, 2010.
    [SIGPIC][/SIGPIC]
    Dream a dream of a life so new, One brimming with potential,
    Of starting again, leaving all behind, Only happiness is essential. b:victory
    Thanks Silvy for the siggy, You are the best ! b:kiss