Pando Media Booster problems

turkster4
turkster4 Posts: 4 Arc User
edited April 2012 in Support Desk
Ok, so I click direct download, run/save, I've tried both. It tells me I need to download pando media booster.. blah blah, w/e. I've been told to just delete it afterward. And I click agree. It starts downloading pretty quickly and then it gets about 88% done (just guessing), and it just stops in the same place everytime. I can never get past the very first installment of the PMB. I've tried letting it sit over night and it still doesn't move. As I know PWI it self takes a while, I have a feeling the PMB part shouldn't. Why is it stopping everytime? Can anyone give me hints?
Post edited by turkster4 on

Comments

  • turkster4
    turkster4 Posts: 4 Arc User
    edited April 2012
    "Installing PMB.exe" is what it says when it stops and never moves again. Which is right near the end.
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited April 2012
    That's Pando Media Booster. It's the fake torent software that PWE is using to distribute the client files so that they don't have to host them anymore. It's likely that your security software is detecting it as Adware, or something similar and is blocking it. You will need to temporarily disable your security.

    The easier and slightly faster method is to go get utorrent and download the torrent. Then you just unzip that file and run the installer. It's faster, safer, and doesn't put useless **** on your system.
    [SIGPIC][/SIGPIC]
  • turkster4
    turkster4 Posts: 4 Arc User
    edited April 2012
    I'll give it a try.. thanks. But do I need to disable security momentarly while I do the torrent download or.. no?
  • Tiageos - Sanctuary
    Tiageos - Sanctuary Posts: 266 Arc User
    edited April 2012
    turkster4 wrote: »
    I'll give it a try.. thanks. But do I need to disable security momentarly while I do the torrent download or.. no?

    No, the torrent is in a compressed files format. Once it's done downloading, then you will want to disable and unzip the files and install.
  • turkster4
    turkster4 Posts: 4 Arc User
    edited April 2012
    i'm not quite sure what you mean.. when you say "when it's done downloading.. disable it" Do you mean when it's 100% downloading and the status says seeding.. stop it then? or stop it after it seeds? Then I unzip it.. how exactly do I unzip it?
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited April 2012
    turkster4 wrote: »
    i'm not quite sure what you mean.. when you say "when it's done downloading.. disable it" Do you mean when it's 100% downloading and the status says seeding.. stop it then? or stop it after it seeds? Then I unzip it.. how exactly do I unzip it?

    What Tiageos is telling you to disable is your antivirus software so that it doesn't block the files from unpacking.

    Disable antivirus active scan, unzip the files, run the installer, add the client directory to the exceptions list for your antivirus, then download the manual patches and use them to update the client.
    [SIGPIC][/SIGPIC]

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