About GM's. Anyone needs one? read

GallaxXIII - Sanctuary
GallaxXIII - Sanctuary Posts: 201 Arc User
edited March 2012 in General Discussion
Submit a ticket. we all know that

but work cant be done until the next few maintenances.
so just post 1 ticket and wait. send another then wait another few weeks

other than that. GM's in game and on forum arent reachable.

so we all just gotta wait on stuff to be done.
andd if ya wait a few maints, and its still not up. a little kick int he rear by sending another ticket helps too
Objective: Complete
Post edited by GallaxXIII - Sanctuary on

Comments

  • Mumintroll - Heavens Tear
    Mumintroll - Heavens Tear Posts: 3,393 Arc User
    edited March 2012
    Submit a ticket. we all know that

    but work cant be done until the next few maintenances.
    so just post 1 ticket and wait. send another then wait another few weeks

    other than that. GM's in game and on forum arent reachable.

    so we all just gotta wait on stuff to be done.
    andd if ya wait a few maints, and its still not up. a little kick int he rear by sending another ticket helps too
    Yea. All they want is send ticket. And that's all. You will end up with waiting looong time. Then you get nonsense answer and problem will be unsolved. Then you can send ticket again and circle continue.
    So bad customers support I didn't see in other games.
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  • Tremblewith - Heavens Tear
    Tremblewith - Heavens Tear Posts: 1,558 Arc User
    edited March 2012
    I haven't been able to reach a legitimate member of PWE staff since 2009, tbh. That's in-game, and through the ticket system.
  • PotatoHeadQR - Dreamweaver
    PotatoHeadQR - Dreamweaver Posts: 2,507 Arc User
    edited March 2012
    I used twice the ticket system, both times I got replies within 1-2 days (and my problems were solved). I'm pretty satisfied.
    you only purge once #yopo
  • Mumintroll - Heavens Tear
    Mumintroll - Heavens Tear Posts: 3,393 Arc User
    edited March 2012
    I used twice the ticket system, both times I got replies within 1-2 days (and my problems were solved). I'm pretty satisfied.

    Then it was really easy and fixable problem.
    My recent ticket it about not properly working sage earth vector.(if you have 3 sparks, it always take 1 spark). They told me they will speak with developers about that. And that's all. Is many months now and NOTHING happened.b:angry
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  • Tsukyini - Raging Tide
    Tsukyini - Raging Tide Posts: 1,766 Arc User
    edited March 2012
    Then it was really easy and fixable problem.
    My recent ticket it about not properly working sage earth vector.(if you have 3 sparks, it always take 1 spark). They told me they will speak with developers about that. And that's all. Is many months now and NOTHING happened.b:angry

    How many sparks is it supposed to take?
    [SIGPIC][/SIGPIC]
  • PotatoHeadQR - Dreamweaver
    PotatoHeadQR - Dreamweaver Posts: 2,507 Arc User
    edited March 2012
    well yes, they werent issues that required code changes xd

    it's supposed to have a chance to cost no spark so my guess is that what happens is that if it procs it gives one spark and then takes it (but requires a spark to activate). i think that i have read something similar for some other skill (not sure though)
    you only purge once #yopo
  • RyuTiger - Raging Tide
    RyuTiger - Raging Tide Posts: 308 Arc User
    edited March 2012
    I was "lucky" to see a GM....wow! My brother was in OHT2 and a "noob" sin was killing his mobs and he say to her " go to other side because I was there"...she start to laugh at him cuz she has rank 9 and stuff and she was "the best" ans my brother call her "noob" and in 2 seconds I mean """2 SECONDS """ a Gm came and say to my brother that if he dont let that sin kill there he will tell the GA that he need to be ban for "disconnection" what ever that means....... SO my point.....GM's are where they wanna be...YES they are out there but only came when some people need them and I dont mean you or me... b:puzzled
  • Ambisagrus - Lost City
    Ambisagrus - Lost City Posts: 204 Arc User
    edited March 2012
    I was "lucky" to see a GM....wow! My brother was in OHT2 and a "noob" sin was killing his mobs and he say to her " go to other side because I was there"...she start to laugh at him cuz she has rank 9 and stuff and she was "the best" ans my brother call her "noob" and in 2 seconds I mean """2 SECONDS """ a Gm came and say to my brother that if he dont let that sin kill there he will tell the GA that he need to be ban for "disconnection" what ever that means....... SO my point.....GM's are where they wanna be...YES they are out there but only came when some people need them and I dont mean you or me... b:puzzled

    Ok....Now let's try this story again in english. Preferably with proper sentence structure and grammar.
    Going for on sin: pwcalc.com/d916f4e82a02e4dd

    Currently saved: 0

    Total cost: 5 bil

    My time: Lulz.
  • RyuTiger - Raging Tide
    RyuTiger - Raging Tide Posts: 308 Arc User
    edited March 2012
    Ok....Now let's try this story again in english. Preferably with proper sentence structure and grammar.

    Wow your englesh is that bad that u dont understand?
  • RyuTiger - Raging Tide
    RyuTiger - Raging Tide Posts: 308 Arc User
    edited March 2012
    OK. I'm gonna tell so all people understand:

    My brother was in OHT was doing a quest and a sin came and start to kill his mobs. My brother tell that lady sin to go away and she continue to kill my brothers mobs. Good so far?
    He told her that she is a noob and to leave his mobs alone. Then in few seconds, a GM came to him and tell him if he dont let that sin to kill mobs he will ban him for a reason. Gm say "disconnection" reason. I have no idea what that means. I tell again to you :
    The GM comes and answer when he want. There is always a GM on the game but as you can read up (if you understand now), he comes only when "friends" need it. Not for ingame problems but to BAN players that his friends dont like. Get it now?
  • Xainou - Sanctuary
    Xainou - Sanctuary Posts: 5,369 Arc User
    edited March 2012
    My brother was in OHT was doing a quest and a sin came and start to kill his mobs. My brother tell that lady sin to go away and she continue to kill my brothers mobs. Good so far?
    He told her that she is a noob and to leave his mobs alone. Then in few seconds, a GM came to him and tell him if he dont let that sin to kill mobs he will ban him for a reason. Gm say "disconnection" reason. I have no idea what that means. I tell again to you :
    The GM comes and answer when he want. There is always a GM on the game but as you can read up (if you understand now), he comes only when "friends" need it. Not for ingame problems but to BAN players that his friends dont like. Get it now?

    Screenshot or it didn't happen. Sounds very doubtful.
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  • Lolgasmic - Raging Tide
    Lolgasmic - Raging Tide Posts: 1,315 Arc User
    edited March 2012
    if we believed every story on the internet, we'd be really fked up people.

    pics or it didnt happen ;p
    [SIGPIC][/SIGPIC]
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  • Mumintroll - Heavens Tear
    Mumintroll - Heavens Tear Posts: 3,393 Arc User
    edited March 2012
    How many sparks is it supposed to take?

    It has 50% probability to take nothing. But if you have full 3 sparks, it always take 1 spark. If you have 2 sparks or 1, it working normally.
    [SIGPIC][/SIGPIC]
  • FoxRunning - Heavens Tear
    FoxRunning - Heavens Tear Posts: 2,048 Arc User
    edited March 2012
    good to know im not the only one who has this problem, in an odd sort of way. it is SO maddening to have a problem, hear the usual mantra here to 'submit a ticket', and nothing ever happens.

    the best option is to contact the mods here who know about the tech problems.


    I haven't been able to reach a legitimate member of PWE staff since 2009, tbh. That's in-game, and through the ticket system.
    [SIGPIC][/SIGPIC]
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  • Sagek - Sanctuary
    Sagek - Sanctuary Posts: 1,156 Arc User
    edited March 2012
    A GM once told me how to save 15% or more on my car insurance if I switched to Gieco.
  • Kerona - Sanctuary
    Kerona - Sanctuary Posts: 1,771 Arc User
    edited March 2012
    Stop making new threads.
    [SIGPIC][/SIGPIC]
  • Siah - Heavens Tear
    Siah - Heavens Tear Posts: 14 Arc User
    edited March 2012
    I remember, back in the early days of PWI, the GM's would appear to you when called. I once got a free ride/teleport between Plume and TT due to some quest error.

    Also... GM's would appear in front of glitchers (Gouf being a famous one) and chew them out right there. The glitcher would be like b:shocked and the GM would be like b:irritated and we'd be like b:chuckle then *BAN* lol. Was kewl.

    Now GMs have to deal with the language barrier, beggars, the mentally challenged and poseurs. Some players are nigh impossible to understand. People also kept bugging GMs for free gear when GMs appeared ingame to us. I can imagine this getting out of hand and irritating.
  • RosangeIa - Heavens Tear
    RosangeIa - Heavens Tear Posts: 240 Arc User
    edited March 2012
    I remember, back in the early days of PWI, the GM's would appear to you when called. I once got a free ride/teleport between Plume and TT due to some quest error.

    Also... GM's would appear in front of glitchers (Gouf being a famous one) and chew them out right there. The glitcher would be like b:shocked and the GM would be like b:irritated and we'd be like b:chuckle then *BAN* lol. Was kewl.

    Now GMs have to deal with the language barrier, beggars, the mentally challenged and poseurs. Some players are nigh impossible to understand. People also kept bugging GMs for free gear when GMs appeared ingame to us. I can imagine this getting out of hand and irritating.

    Those were the days, huh? I miss 'em too. :( I still think Spoons was the best mod we had on this game, not that the other early mods weren't just as cool in most cases.

    Far as problems I've ever had, the ones that involved cash were solved within a day or two. Other problems, like for instance one I submitted months and months ago for cube room 1 PK took months to even be replied to. I understand that it might take a little longer to look over screenshots and determine the next course of action, but really to take two or so months to solve is a little silly. And to boot, because it took them so long, I missed the email they sent me and the ticket ended up being closed because I'd not kept it active by replying to them as soon as I got their first "verification" email. Last I checked they shouldn't need me to confirm anything for them. If I submit a ticket with all the needed information (and trust me I'm very thorough), shouldn't that be more than enough? I get that it wasn't finished because of my lack of reply but, even so. I shouldn't have to check my email feverishly until they finally decide to verify it with me. :/

    But that is beside the point. Long and the short of it is, if the ticket doesn't involve real life cash, they could care less and therefore put it on the backburner.
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