Unable To Connect / West Coast Servers = Dead !!

Miasora - Lost City · February 2012

Ok, I won't ask for a help from a GM, since GM never exist, so...
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Dear PWI Game Developers, please fix the West Coast Servers!

This is not the first time! Usually it happens like once a month, but after last week expansion, it's already happened 4x in this week. All East Coast Servers and European Servers work just fine, I can connect and play there. But, I can not connect to any of West Servers...

It must be limited, if there are too many ppl online, west servers always kick those far and slow connection away, so that they can not login. And since it's 2x exp/drop week, the server must be overloaded! So if the west servers can't keep the bandwidth limit, then you better fix it, rather than creating new server like Archosaur, an empty server which will only caused more maintenance -_-

geez... all my chars are in Lost City... it's 2X week, but I can't enjoy it at all Q.Q

SylenThunder - Twilight Temple · February 2012

I play on the west coast server and I'm not having any issues at all.

Post more info, and I'll help you find where your issue is.

Also......
Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

1. You don't have the three .exe files for the client set to run as administrator.
2. You don't have the game directory set as an exception in your security softwares.
3. Your network adapter driver is out of date and needs to be refreshed.
4. Your local area network settings are improperly configured.
5. You have more than one firewall and don't realize it.
6. Your firewall settings are too strict. (Very common with ZoneAlarm and Commodo.)
7. Your router is configured improperly.
8. you have a bad network cable.
9. You're using a wireless network connection. (Which leads to another huge list.)
10. You have a lot of traffic on your local network that is bogging your router/modem down.
11. There's a fault in your router.
12. There's a fault in your modem.
13, You have a bad phone cord plugged into your modem.
14. There's an issue with your house wiring.
15. There's an issue with your outside wiring.
16. A squirrel chewed on your phone line at the pole and it's raining. (I've had this happen personally.)
17. A switch/router at the CO for your ISP is having an issue.
18. One of the many hubs between you and PWI is having an issue.
19. There is heavy sunspot activity. (has happened within the past two years)
20. There's a regional router outage. (Has happened several times, most recently just a couple of weeks ago.)

That's just a few. The more details you give, the better I can narrow it down and tell you what the issue is.

Post a copy of a traceroute to the server.

Miasora - Lost City · February 2012

SylenThunder - Sanctuary wrote: »

Common reasons that you can't connect to the servers, experience disconnects, or just have lag in general...

1. You don't have the three .exe files for the client set to run as administrator.
2. You don't have the game directory set as an exception in your security softwares.
3. Your network adapter driver is out of date and needs to be refreshed.
4. Your local area network settings are improperly configured.
5. You have more than one firewall and don't realize it.
6. Your firewall settings are too strict. (Very common with ZoneAlarm and Commodo.)
7. Your router is configured improperly.
8. you have a bad network cable.
9. You're using a wireless network connection. (Which leads to another huge list.)
10. You have a lot of traffic on your local network that is bogging your router/modem down.
11. There's a fault in your router.
12. There's a fault in your modem.
13, You have a bad phone cord plugged into your modem.
14. There's an issue with your house wiring.
15. There's an issue with your outside wiring.
16. A squirrel chewed on your phone line at the pole and it's raining. (I've had this happen personally.)
17. A switch/router at the CO for your ISP is having an issue.
18. One of the many hubs between you and PWI is having an issue.
19. There is heavy sunspot activity. (has happened within the past two years)
20. There's a regional router outage. (Has happened several times, most recently just a couple of weeks ago.)

The answer for all above questions #1-20 is NO.

I can play well on Raging Tide (East Coast Server), the problem is on the West Coast Server itself.

Thanks anyway ~

crimsondoll · February 2012

All US servers are down apparently. The only server running atm is Europe. Which kinda ticks me off.

Unable To Connect / West Coast Servers = Dead !!

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