Getting **** problem

Saintblu - Sanctuary
Saintblu - Sanctuary Posts: 103 Arc User
edited January 2012 in General Discussion
This is really just stupid the way pwi handles the **** problem. They can clearly see who has been on your account from another IP and match that IP to the person main account, and ba that person. When you submit a ticket they send you some bull**** reply. I am a person who spends money on this game, and this is how I am treated? Really I got **** 3 times in 1month and I changed my password each time and this problem continues. I want my ****ing stuff that was took back and the person who did it permanent banned.
Post edited by Saintblu - Sanctuary on

Comments

  • MistaBwanden - Sanctuary
    MistaBwanden - Sanctuary Posts: 2,803 Arc User
    edited January 2012
    If you have no done so already, I'd suggest changing your email password.
  • Tsukyini - Raging Tide
    Tsukyini - Raging Tide Posts: 1,766 Arc User
    edited January 2012
    MistaBwanden - Sanctuary wrote: »
    If you have no done so already, I'd suggest changing your email password.

    This, and scan your computer hardcore to see if there's any keyloggers/etc.

    Actually, change your email password on a (clean) computer other than your main one, if possible. If your computer isn't secure then changing your password isn't going to help you.
    [SIGPIC][/SIGPIC]
  • Saintblu - Sanctuary
    Saintblu - Sanctuary Posts: 103 Arc User
    edited January 2012
    MY pc is perfectly clean, and My password has been changed, PWI need to do something about this ban the ****ing person. The GMs on this game SO useless, only thing they good at is milking people for money.
  • SoniMax - Sanctuary
    SoniMax - Sanctuary Posts: 529 Arc User
    edited January 2012
    they told you the items were "legitimately" traded and they can't take your items from the hacker and give them back to you right ?
    [SIGPIC]http://pwi-forum.perfectworld.com/image.php?type=sigpic&userid=15081871001&dateline=1339865979[/SIGPIC]
    They see me trollin`
    They hatin`
    Patrolling they tryin` to catch me writin` dirty
    Tryin to catch me writin` dirty X4
    My music so loud
    I'm flamin`
  • SylenThunder - Twilight Temple
    SylenThunder - Twilight Temple Posts: 7,908
    edited January 2012
    Help! I think someone is using my account! What can I do?
    Contact customerservice@perfectworld.com and a customer service representative will provide assistance. Keep in mind that it's not possible for a user to **** your account unless they were provided with your password or personal information. To avoid this issue, NEVER give your password out to anyone, even your friends.

    I forget where I got that from. Updated the e-mail address to the current one they recently changed it to.

    If you're repeatedly getting "****" your security sucks. Whether it's PC security or personal security, it sucks.

    If you're so sure your system is secure, answer this....
    1. What anti-virus software are you using?
    2. When was it last updated?
    3. When was the last time you ran a deep clean or a boot-time scan for viruses?
    4. Do you have anti-malware software installed?
    5. When was it last updated?
    6. When did you last run a scan?
    7. Do you/did you, use the same password for your e-mail, account login, and/or share the same login information with other accounts? (like your factions website, other games, ect.)
    8. If someone knew you really well, could they eventually guess your login/password?

    And that's just the basics.
    [SIGPIC][/SIGPIC]
  • Eccii - Raging Tide
    Eccii - Raging Tide Posts: 481 Arc User
    edited January 2012
    Saintblu - Sanctuary wrote: »
    MY pc is perfectly clean, and My password has been changed, PWI need to do something about this ban the ****ing person. The GMs on this game SO useless, only thing they good at is milking people for money.

    http://images.cheezburger.com/completestore/2011/4/27/157a8181-aaac-41fb-a3ab-e0989dd688f8.jpg

    That's the right attitude to expect ppl to fix your shiit.
    Retired on Barb-
    Currently playing mystic-
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