Problems with ultimate game card

Courtneyabwy - Lost City
Courtneyabwy - Lost City Posts: 29 Arc User
edited December 2012 in Cash Shop Huddle
Ii just tried to redeem 2 prepaid ultimate game cards and the transaction seem to go through however current balance is still 0 and its not showing up on my transaction history. I attempted to re enter the same 2 cards and it says both cards have been redeemed. Help!

Update: problem resolved. Thank You :)
Haterz Gunna Hate b:laugh
Post edited by Courtneyabwy - Lost City on

Comments

  • amazingbomar
    amazingbomar Posts: 0 Arc User
    edited November 2011
    I have the same problem, how was it fixed?

    Update: Problem resolved, no worries.
  • micoaya
    micoaya Posts: 5 Arc User
    edited January 2012
    Same issue here, help please. What did you do to fix it? Been over 30 minutes.

    STATUS UPDATE:
    Problem solved took an hour and a half to show up. Just be patient!
  • ImaHandItToU - Lost City
    ImaHandItToU - Lost City Posts: 2 Arc User
    edited December 2012
    I bought me several cards and it wont let me redeem them at all. what do I do? how do I redeem them?
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited December 2012
    You'll have to go through setting up a charge profile on the billing page as part of the standard steps for purchasing zen if this is your first time. If you still have problems even after that and going through the normal steps, please submit a ticket.
    (Insert fancy image here)
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